With the development of AI technology, more and more enterprises combine AI technology with practical business to save costs and improve work efficiency and income. Intelligent outbound call system is gradually solving the problem of mechanical duplication and improving the efficiency of manual customer service.
In addition to efficiency and cost, the intelligent outbound call of AI telephone is much higher than that of traditional telemarketing, and it has the following advantages:
1. Filter invalid numbers: you can filter the number quality and filter out a large number of invalid numbers, including a large number of empty numbers.
2. Not affected by emotions: telemarketers are under great pressure. When faced with invalid numbers and rude customers every day, their emotions are easy to reach the critical value and they are easy to have disputes with customers. AI phone robots will not have such a situation. Robots only record the direction of user logic.
3. Emancipate manpower: Many users will ask some common questions in the process of answering, which will lead to a lot of time for outgoing calls to explain the same questions to different users. AI telephone robots can take over these repetitive tasks, allowing telemarketers to focus on more detailed work.
At present, many intelligent communication enterprises have developed relatively stable and fully functional intelligent call systems. They can purchase mature intelligent call systems, improve efficiency and reduce costs for their own enterprise marketing, that is, they can use them immediately and reduce research and development costs without wasting research and development resources and time for the call system.