Report on the company's work summary of 1
My company in the municipal party committee, the government and the competent departments under the correct leadership of Marx, Leninism, _ thought, _ theory, "three represents" important thought and the spirit of the party's seventeenth report. As a guide, conscientiously implement the party's Third Plenary Session of the 17th Central Committee, the district nine seven plenary session of the spirit of conscientiously implement the party's policies, in-depth practice of the scientific concept of development activities, "safe, efficient, high-quality, civilized" water supply as the goal, closely around the water supply service as the center of the work, focusing on breakthroughs, and work hard, Continuous innovation, efforts to practice the "Three Represents", "three civilizations" construction has achieved remarkable results.
First, people-oriented, pay close attention to the team building
1. The company continues to improve the quality of _ Department of the workforce is to do a good job of water supply work as a fundamental guarantee, the company firmly grasp the team building does not relax, always put the quality of the Department of the workers to mention _ education in the first place. The company's party branch to "grasp the team, lead a good team" as the party's top priority, attaches great importance to the team's own construction, pay close attention to the construction of the party's integrity at the same time, drive the company's workers, youth, women and "standardized party branch" to create activities to further improve the original rules and regulations, and put forward a proposal for the establishment of the party branch. The original rules and regulations, and puts forward "all the requirements of the workers to do, members of the leadership team and party cadres to be the first to do", members of the leadership team and party cadres must play an exemplary role in the construction of the three civilizations.
2. In-depth development of party spirit and clean government, anti-corruption construction. Insist on grasping the education, and constantly improve the party members and managers at all levels of anti-corruption and anti-corruption conscientiousness. The company's party headquarters and branches adhere to the "three meetings and one lesson" system, the company's large and small meetings often revisit the "four major disciplines" and "eight requirements", and often ring the alarm bells to prevent the slightest step. Insist on democratic management and scientific decision-making. The company's business policy development planning, capital operation, selection of management personnel, the use of large sums of money and other repeated research, argumentation, in accordance with the principle of democratic deliberation, the implementation of the team to collectively discuss the decision. Establish and improve the system and implement the responsibility. The company signed with each section of the "Beiliu City Water Company to implement the party style of clean government and anti-_"a hand" project responsibility book.
3. Continue to set up the Beiliu City Water Company citizens quality education school, set up a corresponding work leadership group, developed the "City Water Company 20 ___ learning and training program" and "City Water Company 20 ___ learning and training program implementation plan", the provisions of Tuesday, Friday for the company's all cadres and workers to study the time, the issuance of more than 1,000 copies of the study materials. Organized a study "four supervision system" training courses, opened a study "four supervision system" publicity column.
4. Create a relaxed learning environment and establish a long-term mechanism to motivate employees to learn. Ordered a variety of newspapers and magazines, learning 22 kinds of publications for the majority of employees to learn to read.
5. At the end of this month, the company's female workers to the city birth control station for gynecological examination, gynecological examination rate of 100%.
Second, in-depth study and practice of the scientific concept of development, and constantly improve the concept of water supply services
1. This year, at all levels of the party committee, the government and the deployment of the higher authorities, to carry out the study and practice of the scientific concept of development activities, through the organization of the study and discussion, to write the experience, the majority of employees of the city's water supply service concepts with a higher level of understanding, and enhance the awareness of the service and sense of responsibility.
2. Continuously improve the management system, reduce losses and increase efficiency, on the one hand, to strengthen the transmission difference management, reduce water supply costs and water losses; on the other hand, to strengthen the meter reading charges; furthermore, to strengthen the authorities, individual audits, especially on the bathing, catering, car washing, tourism and other water users.
3. Strengthen internal control mechanisms to improve service quality. First, constantly improve the management system; Second, the establishment of the water supply monitoring brigade. Take the form of regular and irregular, the study of each post, the work of more than 100 inspections, so that the water supply enterprises continue to improve the quality of service.
Third, always pay attention to production safety, to prevent safety accidents
For a long time, the company attaches great importance to production safety, the establishment of a leading group of production safety, the full implementation of production safety measures. In particular, the recent heavy rainfall weather frequently, the company's leaders attach great importance to the high degree of vigilance, and effectively strengthen the leadership, comprehensive prevention of safety accidents.
Report on the company's work summary Part 2
According to the Guangdong Provincial Department of Transportation, "on the province's 20_ years of the annual review of the work of the waterway transport industry notice" (Guangdong Jiaoban word [20_] 23), "Domestic Ship Transportation Qualification Management Regulations" (Ministry of Transportation Decree No. 1 of 20_ years) and other relevant documents, from January 1, 20_ to April 30, the city's waterway transport (service) enterprises and registered operating vessels to carry out 20_ annual industry review, as of April 30, the city's 28 waterway transport enterprises, 378 operating vessels, has been the annual review of 314, the annual review rate of 85%; the city's 64 waterway transport service enterprises through the annual review of 59, failed to pass the annual review of 5, the annual review rate of 92%, for the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%, the annual review rate of 92%. Review rate of 92%, the highest ever. This year's annual review of the work we have done the following aspects of work:
First, strengthen the leadership, well-organized, seriously study and implement the annual review of the law
The annual review of the work of the policy has always been strong, the workload, the Department of Leadership attaches great importance to the timely organization of the annual review of the work of the relevant personnel involved in the study of the "Domestic Ship Transportation Qualification Management Regulations", "on doing a good job of the province's annual review of the waterway transport industry in 20_ years". Waterway transport industry annual review of the spirit of the document "notice", study the relevant laws, regulations and ordinances, and the annual review of previous years to carry out a serious summary and analysis of the work of the annual review, combined with the actual situation in our city, to make it clear that this year's annual review of the work of the specific practices and work procedures, the designation of a person responsible for the annual review of the work of the provincial Department of the annual review of the work of the water transport industry at the same time forwarded to the counties (municipalities, districts) Bureau of Transportation and the Waterway Transportation (Service) business units, so that the relevant units to further clarify the importance and significance of the annual review work for the successful completion of the 20 _ annual review of the waterway transportation industry laid a solid foundation
Second, increase the policy publicity, to create a good atmosphere of the annual review in accordance with the law
In recent years, due to the downturn in the water transport market, the transport enterprises operating poor business efficiency, business operations and management are not in place, resulting in the failure of the annual review work of the transport sector to cause the transport industry to be more effective. Resulting in the annual review of the work failed to attract the attention of transport (service) enterprises and ship operators, some enterprises, ship units delayed the annual review of our established annual review of the work caused by a certain impact, in particular, Wuchuan City, the jurisdiction of the fleet, the number of ships in these fleets, the tonnage of the ship is large, small, the ship and the distribution of the more dispersed, difficult to manage. In response to such problems, we together with the Wu Chuan City Bureau of Transportation sent down to the fleet of organizations of the fleet leadership to hold annual review of the work of the meeting, repeated publicity of the provincial department of the spirit of the policy documents, so that the waterway transport (services) enterprises and ship units fully aware of the importance of this work to improve the annual review of the provisions of the conscientiousness of the majority of business units through legal education can be on time, according to the requirements of participating in the annual review.
Third, strictly according to the policy of the annual review, to determine the authority of the industry management
The goal of this annual review is to consolidate the shipping market through the annual review of the success of the past years, to further standardize the market order of waterway transport, timely correction, investigation and handling of violations of the law. In the specified period of time without reason not to participate in the annual review or refused to accept the annual review of waterway transportation (services) enterprises and ship units, in accordance with the relevant water transport regulations, issued a written notice, the deadline for the deadline for the annual review in the deadline is still not in accordance with the provisions of the provisions of the regulations, in accordance with the provisions of the corresponding penalties up to the cancellation of the business qualification. Ltd., Zhanjiang City, Zhanjiang City, Dongtai Freight Forwarding Co., Ltd., Ma Zhang District, Ming Shun Shipping Co., Ltd. and so on, in the case of our repeated repeated urging, but still did not fill in the transportation statistical reports, for the annual review and payment of transportation management fees, accordingly, we will work with the business sector to investigate and deal with, and ordered to suspend business rectification according to the law, the effect of rectification is still less than the requirements of the qualification of the business will be canceled.
Fourth, there are problems
(a) part of the enterprise ship management, contact and equipped with management personnel are not in place, the organization is not properly set up, the work of the annual review does not pay attention to the annual review of the ship is likely to result in the ship is not on time the phenomenon of annual review.
(b) The vast majority of ships without annual review are long-term fixed-point operation of a remote route in a certain area, due to the surrounding areas of water transport law enforcement agencies are not in place to regulate the supervision of ineffective, resulting in failure to return to Hong Kong in a timely manner for annual review.
(C) service enterprises are small in scale, while the lack of strong professional management and technical personnel, the quality of practitioners is relatively low.
(d) the waterway transport services market order is more chaotic, illegal operation occurs from time to time, the service enterprise without a license still exists.
(e) waterway transport services enterprises to evade payment of fees, to avoid the annual review of illegal operation of the fluke behavior has always existed.
Fifth, the views of the future work
(a) continue to strengthen the supervision of enterprises and ships without annual audit, increase the inspection of the qualifications of enterprises, the deadline for the completion of the annual audit, to promote the standardization of the internal management of enterprises to improve the importance of enterprises to the work of the annual audit to ensure that the work of the annual audit is carried out smoothly.
(b) to strengthen the maritime, ship inspection, industry and commerce and other departments to coordinate and cooperate, strengthen the inspection of water transport services and operating vessels, to put an end to the ship without a license and license expiration of business behavior, to promote ship operators consciously abide by the law and licensed operation.
(C) strict market access, adhere to the "rational layout, orderly competition" principle, do not meet the business qualification requirements of enterprises are not allowed to enter the market.
(d) In strict accordance with the provisions of the annual review, the service enterprises that do not meet the requirements of the annual review will not be passed, the annual review of the opportunity to outlaw a number of non-compliant business enterprises to purify the market environment of water transportation services.
(e) Increase the daily supervision of the service industry, the implementation of dynamic tracking management of business behavior, found that the problem, immediate rectification, to nip violations in the bud.
Report on the company's work summary article 3
Looking back on this billion years of work, I am in the company's leadership and the support and help of all my colleagues, strict requirements for their own, in accordance with the company's requirements, better to complete their own work. Through a year of study and work, the work mode has a new breakthrough, the way of work has been a big change, now will be a year of work summarized
First, the daily management of the office.
The office is a completely new area of work for me. As the person in charge of the office, he soberly realized that the office is the general manager's office under the direct leadership of the integrated management agencies, is the top and bottom, communicate inside and outside, coordinate left and right, contact the hub in all directions, to promote the work of the center towards the established goals. Office of the work of a myriad of things, in the drafting of documents, provide research information, the number of all to provide some useful information for decision-making, data. There are paperwork, file management, document transfer, meeting arrangements, ushering and vehicle management. In the face of a large number of complicated and trivial transactional work, self-strengthening work consciousness, pay attention to speeding up the pace of work, improve efficiency, calmly handle the affairs, and strive to be thorough, accurate, moderate, to avoid omissions and errors, so far, basically to do everything has to fall.
⒈ ⒈ rationalization of relations, for the company's documents. At the beginning of the establishment, the work is almost all from scratch, need to handle the relevant procedures and documents. I utilize my own work in the department for many years, the department familiar, interpersonal relations more cordial advantage, and actively for the company for all kinds of documents. Through the efforts of many parties, I only spent more than a month, do the certificate, the project project procedures property rights certificates and other property. Give full play to the coordinating role of the integrated department. Pake a timely understanding of the situation, to provide the basis for leadership decision-making. As a business, land delivery is the top priority. Due to the demolition and relocation and my company development progress is closely related, in order to obtain land as soon as possible, the company set up a land delivery working group. I as a member of the group, the use of all favorable resources, take effective measures to, demolition office and other units, and actively communicate with the relevant personnel exchanges, communication, timely understanding of the demolition of information, work progress, problems feedback to the general manager's office, the company's leadership in the shortest possible time to grasp and demolition of the work of the progress, and on this basis to further arrangements for the delivery of the work.
3 actively respond to the call of the company, in-depth market research work. According to the company (No. office meeting spirit requirements, I for the current development of real estate and housing rental and sale prices, market demand, development trends and other detailed market research. Has been to the land, construction, housing management department detailed understanding of real estate development in recent years, the data indicators, visited a number of business sectors, such as, but also to the garden, the garden, the district investigation of the rental and sale of these properties. The advantages of the location of the site on the proposed "business-oriented, residential, highlighting the location, integrated and balanced" development of personal vision.
Singed the company's written work. Drafting comprehensive documents and reports and other written work, responsible for office meeting records, organizing and refining the minutes of the meeting, and responsible for the implementation of the relevant resolutions of the meeting. Do a good job of the company's documents related to the receipt and distribution, registration, delivery, printing and supervision; all the company's documents, approval forms, agreements to organize and file, do a good job of archiving information. Cooperate with the leadership in the formulation of rules and regulations on the basis of further supplementing and improving the rules and regulations. Timely communication and implementation of the company's relevant meetings, documents, instructions and spirit.
Carefully implement the company's personnel, labor management. Organization and implementation of the company's labor, personnel, payroll management and employee attendance control and supervision, according to the personnel management system and the employment of employees signed a labor contract, in accordance with the relevant provisions of the labor management department to do a good job of paying social security (pension insurance, unemployment insurance, medical insurance) procedures. Reflect the normative nature of the company, to solve the employee's worries;
Select the practical grasp of the company's welfare, corporate management of the day-to-day work. In accordance with the budget approval system, the organization and implementation of the company's office facilities, dormitory supplies, labor insurance and welfare and other commodities procurement, deployment and physical management. After the office renovation, in the month in accordance with the approval authority to complete the purchase of office supplies, communications, photocopiers, computers and other equipment configuration work. Effectively do a good job of the company's communication costs, hospitality, utilities, vehicle use and gifts registration procedures, in strict accordance with the procedures approved the use of standards;
Borrow to do a good job of the company's board of directors and other various meetings of the logistical services. Board of Directors in the convening period, seriously do a good job of venue layout, accommodation arrangements. The implementation of a variety of meetings of the pre-meeting preparation, meeting materials and other work.
Second, to strengthen their own learning, improve the level of business
As I feel that their own burden is very heavy, and their own knowledge, ability and experience with their positions have a certain distance, so always dare not take it lightly, always learning, learning from books, learning from the surrounding leadership, learning from colleagues, so that down to feel that they have a year! To still have a certain progress. After continuous learning, continuous accumulation, has the office work experience, can be more comfortable to deal with all kinds of problems in the daily work, in the organization and management ability, comprehensive analysis ability, coordination ability and the ability to write and verbal expression, etc., after a year of exercise have greatly improved to ensure the normal operation of the work of the post, can be the right attitude towards the work of the task, love the work, conscientious and hard work, and the work of the office. Passionate about their work, serious efforts to carry out the actual work. Actively improve their own business quality, strive for work initiative, with a strong sense of professionalism, sense of responsibility, and strive to improve work efficiency and quality of work.
Third, there are problems and future direction of efforts
Over the past year, I can be dedicated to their work, creativity to carry out their work, and made some achievements, but there are some problems and shortcomings, mainly in: First, the office director of the office is a new position for me, many of the work I do while groping for the job so that the work can not be a smooth, efficient work. I can not feel at ease, the efficiency of the work to be further improved; second, some work is not fine enough, some of the work coordination is not very in place; third, their own theoretical level is not quite adapted to the requirements of the company's work.
In the new year, I am determined to seriously improve the business, work level, for the company's economic leapfrog development, contribute to their own contribution. I think I should strive to do: First, strengthen learning, broaden knowledge. Efforts to learn real estate expertise and related legal knowledge. Strengthen the real estate development pulse, towards an understanding of the strengthening of the surrounding environment, the development of the same industry to understand, learn, to the company's overall planning, the current situation in mind; Second, in line with the principle of seeking truth from facts, to do the top, the bottom of the situation reported; really do a good job as an assistant to the leadership; Third, pay attention to the construction of the department's work style, strengthen the management, unity and diligence, to form a good departmental Work atmosphere. Continuously improve the office of the support capacity of other departments, the level of service. Comply with the company's internal rules and regulations, safeguard the interests of the company, and actively create higher value for the company, and strive to achieve greater results.
Report on the company's work summary article 4
Time as a meteor crossed, instantly passed. Into the company's work has been four months, I remember that I was in the summer heat of the end of July into the company, when the work of the work process is not familiar with the business is not refined, the environment is also very rusty, but after a few months of exercise, and in the leadership and colleagues of the attentive guidance and help, so that I have made a lot of progress.
This work is not high technology, but need to be diligent and careful, every day's work has a lot of new problems occur, need to continue to learn, and in the first time to solve the problem, which needs to be learned from experienced colleagues, summarize the experience to continuously improve their business level and professional skills. But also with the help of books to give themselves constantly "charge" to increase the knowledge of the management of the treasurer, and in daily life to seriously implement for later use. Now the work since my entry into the following summary:
First, the main work summary:
1, clear goals, clear thinking, do a good job.
As a warehouse manager's work can be summarized in three words: receipt, management and distribution. These three words seem simple, but to really do a good job, do complete, do perfect. Need each warehouseman in the work must continue to clear mind, serious, careful verification of each document on the information, as well as according to the documents to accurately check, to do the documents and the physical one-to-one correspondence. In order to improve the work skills of our warehouse supervisor, Supervisor Yang conducts warehouse skills training for us every day. In order for us to faster, better job in the region, each time is personally led by example, on-site guidance, at any time to let us organize all the physical inventory, all materials according to the requirements of the district placed, categorized, especially focusing on the delivery process related issues, in order to allow us to quickly and accurately find the physical, in order to improve the efficiency of my work. So that all the materials are accountable and have evidence to rely on. At any time we are required to carry out a safety stock inventory, in order to do always have a good idea of the goods, we have to always answer the number of pieces of any kind of steel type, as well as the number of branches, and specify where to store them. At any time to do a good inventory of stock, accurate and accurate data in mind to facilitate the work.
2, follow the principle, adhere to the first loaded and unloaded, first in first out principle.
These two principles are always implemented in our daily workflow, but also we must follow the principle. Of course, in order to work sometimes also be able to flexibly respond to the shipment of goods with the yard, we are the first to come to the first finished goods, in the new goods according to the degree of new and old sub-division of the successive shipments.
3, conscientious, adhere to high standards, improve service quality.
Loading and unloading of goods, we must check the documents of the steel mills, and verify that each piece of information on the documents and issued in-kind one-to-one correspondence, the company's official seal and signature of the operator and other formalities are complete before the next step in the work. And then before loading and unloading goods, be sure to put the location of the goods, type, quantity clear. In order to send a crane when there is a clear goal, loading and unloading of goods will be in order, but also to clearly inform the customer to load and unload the specific condition of the goods, so that the customer has a clear picture in mind. Loading and unloading of goods is completed, check the documents on the loading and unloading procedures are complete, if the seal and signature procedures are complete before handing over to the customer to leave safely. Do let the customer happy to come, satisfaction and return.
Second, lessons learned:
1, to summarize the work of each day.
This is very important, I remember when I first came to the time I was very confused, every day of work feel very confused, so the supervisor recommended that I write a diary every day, every day of the workflow and shortcomings of the work to do a summary of the method really helped me a lot of help, is that I benefited from a lot of work in the future.
In the busy work, not only to have the spirit of forgetfulness, but also back to do a good job summarizing at any time. The work that has been done to review, carefully check every detail of the work experience to summarize and analyze, summarize how to make effective use of time, improve efficiency, so that the work programmed, systematized, organized, streamlined. So that the hundred-foot pole, one step further, to reach a new level, into a new realm, creating a new chapter. In order to work in the future in favor of accelerating their own steps forward.
2, learn to listen more, ask more, learn more, think more, communicate more, learn to think differently.
Each of us is in a social family, to live happily ever after, it is necessary to establish a good and harmonious interpersonal relationships. This is also a key part of our work to do a good job. In the event of injustice can think differently, in order to reach a mutual understanding and get along well, and ultimately reach the heart and benefits of **** win.
3, strengthen the security consciousness, and at any time continue to warehouse health clean, to create a good working environment.
The work of the treasurer, first of all, to do a good job of storage and safety of the goods in the warehouse, to record in detail the entry and exit of the goods as well as the inventory status, pay attention to the general direction of the sale of goods. Ensure the safety of the stock of goods stored. At any time to do a good job of personal and property safety checks to ensure that the work in a safe environment, pay attention to safety in the work, safety is not guaranteed how to talk about the benefits.
4, there are still many defects in the work, the character of indecisiveness, lack of decisiveness, not careful enough, lack of vigilance.
Because of carelessness made a lot of mistakes, such as opening the door does not take the key, lock the door does not close the window. They can't take the things they can't get to the leadership in time to ask for advice, mistakes layer by layer. Professional knowledge is lacking, the comprehensive potential is not strong. In the future, I will do my best to learn and correct, and strive to build a perfect self.
Third, next year's main work plan:
1, the future I will continue to implement the implementation of the company's management system, and continue to be down-to-earth, hard-working, serious, and strive to complete the work. Consciously and actively do a good job in every job, face up to their own work, the courage to take responsibility, regardless of whether the work is busy or idle, should remind themselves at the right time not to forget the duties of their own work. Usually unite with colleagues, maintain the interests of the company. Every day continues to be a vigorous spirit to cope with the work.
2, continue to learn to improve themselves. Learning professional knowledge, not only to experienced colleagues, but also through the book knowledge, to master a richer theoretical knowledge, and use the transport and practice. Break the single learning method, to diversify and integrate the development of high-quality talents to adapt to the modern needs of society.
In short, review the past, in order to better cope with the future. In this period of time in the treasurer's work, I get continuous improvement is inseparable from the leadership of the care and guidance and colleagues' strong support and cooperation. On the past shortcomings, I will make unremitting efforts to do better, I will prove with action. In order to adapt to the development of enterprises, and strive to improve their professional skills and business level, and seriously study the company's management system, to do a good job in the attitude of the leadership of each job, is their own in the ordinary position to play their own light and heat!
Report on the company's work summary article 5
In the ___ management of investment management limited company to do the work of telemarketing, which is the first bucket of gold earned in my life, I will not forget this process.
In today's age, the telephone has become increasingly popular as a fast, convenient and economical communication tool for consultation and shopping. Modern life pursues fast-paced, efficient, telemarketing should be born. Telemarketing is the selling of products and promotion of company's business through telephone. Telemarketing requires salesmen to have good speaking skills, clear expression and certain product knowledge. Telephone as a convenient, fast, economical modern communication tools, is increasingly popular, modern life pursuit of fast-paced, efficient, telemarketing as a new fashion is into the tens of thousands of households.
A telemarketing work introduction
My company is mainly done in the precious metals investment services, the company is relatively large, there are more than a hundred people, it should be considered a medium-sized company, the company is mainly composed of two departments, the Department of Telemarketing: about a hundred people, mainly for sales work. Technical Department: mainly to do information services, such as: analyzing gold, silver, a variety of information, domestic and foreign gold prices and international information on major events. And our main job is to connect customers, let him open an account in our company trading gold, silver, we can give him about this aspect of the various information and market sentiment analysis. The general workflow is that we look up the corresponding customer through the network, call the person in charge, sell our services to him, and provide him with a free open user account, and let him try for a month. If the customer is satisfied, the two sides will cooperate and invest money.
Second, the specific work situation
In the company, to take the form of group work, each group has almost ten people, set up a team leader, each person is assigned the work task, each month there is a hard attribution to complete how many indicators, and according to the commission reward of 80 yuan per pen. When we are the new employees were assigned to the various groups, the group leader will send us a customer phone table, the phone table is responsible for the phone query by the group of staff in the online collection, and then, the group leader will also give us a dialog sheet, mainly written how to communicate with customers dialog examples, such as: Hello: My side is Tianjin Lianda Precious Metals Co. Call you is so, this Saturday in wenzhou station avenue huameng business plaza held a financial management of a technical seminar, my side is to notify you, invite you to come over to participate in. Every day our work is, in accordance with the online search of the phone list, visit one by one, call, an average of almost 100 - 300 calls a day, the main content of the phone is to introduce our products and services, hope that customers can handle to become our customers, and give them a trial period of one month simulation account, please The other party to try our products and services, if the customer is satisfied, in the next step of the real pale formalities. Although the work is not difficult, but in the actual work, but encountered a lot of unexpected trouble.
First of all, the colleague who collected the information looked for a lot of phone numbers of enterprises on the Internet, but some of the phone numbers are not available or are empty, and there are many such cases. Secondly, it is the other side of the customer service staff to answer the phone, perhaps they often take such a call, so always try to perfume you, to get rid of you, such as: to go to work, or do not have the time, not interested in this area and so on the reason, in short, is to want to as soon as possible to get rid of you. Finally, the other party's attitude is worse, I think, should often receive such sales calls, but also can not treat us with such a bad attitude ah! But also encountered some very quality, they will be more friendly to refuse you, or that temporarily do not want to do, later want to do it then contact.
My team leader often said to me: "Every day to call as much as possible, so that the potential willing customers can be discovered, it will be profitable." At the same time, she also asked me to put the names of those users who are interested in the product listed separately, and then every two days in the return phone call to the other side, to communicate, so it will be better. Because the work of telemarketing, a bit like waiting for rabbits, or colloquially speaking is to touch a dead rat, we have to have good eloquence and communication skills in addition to their own luck component is also very important, because there may be the other side of the urgent need for your products and services, but just can not be found, at this time, you have a phone call over the past, the other side will be very excited about working with you and open accounts and activate the real warehouse account, and the interested customers to communicate repeatedly. Those interested customers to communicate repeatedly, he is very likely to be moved, and finally decided to work with you, of course, telemarketing work for boys a great advantage, because boys may be more adept at communicating with people, by which is the male boss, the other side in a timely manner not to do, but also will be very patient and chat with you for a few minutes, maybe in the few minutes, the opportunity to come. At the same time, when we play the number of phone calls, the more potential opportunities, because in society, with a product, there will certainly be a need for people, only, you have to tell him the news, so he will decide whether to buy your product or service.
Third, the work of the problem
After a period of telemarketing work, I found myself encountered some small problems, for example, the efficiency of the phone is not high, can not be completed on schedule to play the phone target, and is that, sometimes several consecutive calls, the other party is either empty, or directly rejected you, if you bumped into a more hostile attitude, you may not have said a word. The first thing I'd like to say is that I'm not sure if I'm going to be able to get through this, but I'm sure I'll be able to get through it.
Later, I came up with a solution to the problem, every day before making a phone call, will be listed on a schedule, for example, how many phone calls today, how many in the morning, how many in the afternoon, are listed in detail, so that in the heart of the clear how much work to do today, and secondly, after every ten phone calls, I have to stop and adjust their mood, if it happens to be in a low mood, it will be I will try to motivate myself so that I can continue to work in a spirited mood.
Fourth, the work experience
Every day after coming to the company, we have to take the latest phone list from the hands of the team leader, in the whole day to play more than 100 phone calls, and sometimes will suddenly feel so boring, because it feels like a phone list of things, it is a little bit of a vague feeling, you do not know when you can have a customer will work with you, and this period is the most difficult to get through the period of time, the leader said, "Today's work, I said," the work of the day, I will try to motivate themselves, so that they can continue to work in an exciting mood. I said, "today's work is not hard, tomorrow's efforts to find a job", only to spell out the work, in order to survive in the company, and for the company to create the interests of the company, yes, I thought about it, the leader of the team said it is very right, so I re-inspired to come to the fight, and customers to chat, nagging, in short, so that the customer has a sense of identity, sense of security, only then he can have a sense of identity, sense of security, and so that he can cooperate with you, and the customer will have a sense of identity.
Through a period of telemarketing work, my eloquence has been greatly exercised, and strangers will not be afraid of chatting, and the ability to communicate with people has been greatly improved, I will work hard.