范文一
Under the guidance of the municipal government center, under the guidance of the county party committee, the county government's correct leadership, strong support, the county government service center to " *** "important thought as a guide to optimize the economic development environment, services for economic development as the goal of the" convenience, standardization Efficient and clean" as the principle, to improve efficiency and people-friendly services for the purpose of building the efficiency of the organization as the focus, and constantly innovate the mechanism, and gradually from a single administrative examination and approval to a comprehensive people-friendly service-oriented transformation, the work have achieved excellent results. Successfully completed the beginning of the year plan, is now half a year's work is summarized as follows:
A strict system, heavy management, the formation of a good atmosphere
Neighboring Water County Government Service Center hereinafter referred to as the "center" construction as the county administrative review and approval system reform and optimization of the economic development environment is an important initiative, the implementation of quality The key to the quality of its implementation in the management, therefore, the government center to system implementation and standardize the management as the entry point and focus of the work to grasp. The rules and regulations involving the center's implementation, supervision and management, behavioral constraints, device management, organ management, etc., are strictly enforced and duties are clearly defined, according to the formulation of appraisal rewards and punishments, forming the supervision and management and appraisal incentive mechanism with management of implementation, work standards, behavioral constraints, assessment of performance, rewards for excellence, and penalties for non-compliance. It has always taken the appraisal, reward and punishment of the windows and staff as an important measure for the standardized management of the center, and carried out all-round appraisal and evaluation of the windows and staff from the aspects of attendance, discipline, business operation and service attitude, forming a scientific, democratic, interactive and mutually disciplined appraisal and management mechanism. At the same time, the center's daily management work has been carefully decomposed, the window and staff management, health, safety and security, service and other tasks are specific to the time period, the implementation of the responsible person, so that the center has formed a good situation of everything under the control of the people, when there are requirements, work records, management without dead ends.
Two, grasp the key points, highlighting the difficulties, to ensure efficient, standardized implementation
A scientific concept of development as a guide, and vigorously promote the construction of institutional efficiency.
Since this year, adjacent to the County Government Service Center hereinafter referred to as "the center" adhere to the people-oriented concept of scientific development, the interests of the people as the starting point and finishing point of all work. In order to strengthen the administrative efficiency of the construction of the axis, and vigorously implement the administration in accordance with the law, openness of government affairs, simplify the program, improve efficiency, innovative ways of service, to achieve the satisfaction of the masses, enterprises are satisfied. The first half of this year to participate in the center of the "Double Creation" competition voting enterprises and the masses, the satisfaction rate of; 1-5 end of this year, the center **** for a variety of licenses, including ready to do a piece of work, the promise of a piece of work; and reception of enterprises and the masses of a variety of consulting person times.
1, from the solid foundation work to start, the implementation of administrative efficiency construction
In accordance with the requirements of the city *** improve the construction of government services, the central office has repeatedly organized and convened a meeting of the staff of the window and into the center of the 24 functional departments of the leadership of the meeting, and earnestly conveyed and learn the city and county levels on the construction of the administrative efficiency of the file as well as to improve the spirit of the meeting of the soft environment. The central office made clear the administrative efficiency construction to the next level, must lay a solid foundation of understanding. We focus on the window staff's ideological construction and capacity building.
1 grasp the ideological construction, establish a solid concept of service
We organized the window staff, carefully studied the Administrative Licensing Law and other laws and regulations. Through the preparation of plans, expert lectures, collective counseling, self-study in person, assessment test five stages, the center unified paper for the examination, scoring, summary, strengthened the legal awareness of the whole staff, set up a people-oriented concept, the concept of administration in accordance with the law, the concept of service for taxpayers.
2 grasp capacity building, cultivate a capable, business-competent work team
In order to improve the staff's service skills, the center for all staff to approve the use of platform software technical training, computer operation training and testing and typing competitions, the staff can be proficient in operating the computer, input text, editing and layout, the use of the approval of the softwares to improve the whole staff's Business quality.
May 4 morning, in the county party committee festival garden held a special meeting of the county organs of administrative efficiency construction. After the meeting, the units, especially the main leaders of the stationed units attach great importance to, have to the government hall to inspect the work of the window, and take the initiative to consult with the government center, communication, and put forward the next step to solve their respective stationed in the window of the problem thoroughly. County Aizhong Water Company stationed three window staff one of which is the section chief into the center, while adjusting the workflow, to completely eliminate the phenomenon of two-headed acceptance; County Development and Reform Bureau replaced a business, project skilled staff, and the original project to enrich, adjust. County Civil Affairs Bureau of the new government hall office space survey, put forward valuable comments and suggestions. County Water Resources Bureau, the County Administration for Industry and Commerce, the County Animal Husbandry Bureau and other units have been sent to the center to coordinate, part of the unit swap, enrich the window staff. Through the two construction for the promotion of administrative efficiency has laid a good ideological and operational foundation.
3 improve the level of service, in standardizing the service on the effort
April 29, the county party secretary Zeng Changdong to the center to investigate the administrative effectiveness of the construction work. In accordance with the instructions of Secretary Zeng, May 1, the center held a special meeting for the current window staff behavior is not standardized enough, the work clothing is not uniform, window settings are not scientific enough, etc., to discuss and adopt the neighboring water county government service center, "window staff behavioral norms" trial, and geng that is issued to the windows and the stationed units, and has been archived form report county *** to unify the center to solve the problem of staff Clothing issues.
2, innovative service mode as a breakthrough, to promote the construction of administrative efficiency
Administrative efficiency construction involves a wide range of work, there are many links, the key is to seize the entry point, in order to effectively promote.
1 in-depth research, extending the center function
One is the center and the streets, community links, according to the needs of enterprises and the masses to carry out door-to-door service. For example, in the service for laid-off workers job fair and service for special hardship groups to catch up ***, on-site re-employment preferential card for 20. The legal advice and assistance provided by the Justice Window in Shexian County has been highly praised by the public. In January this year, Turtle Monument She County invited the Center for Justice Windows door-to-door consultation, mediation of two residents due to noise nuisance and health issues blaming each other, disputes, unresolved issues for many years, and finally, in the mediation of the judicial windows Xiong Youshou, the two families of the wrongdoers became friends, but also took a unity photo. The second is to visit enterprises, taking the form of exchanges and symposiums, listening to the voices of more than 20 enterprises, the needs of enterprises as the fundamental starting point of our work. The problems, difficulties, comments and suggestions put forward by the enterprises one by one in the daily work of the center.
2 broaden the field, innovative ways to increase administrative speed
① adhere to the side of the processing, the implementation of sunshine operation. The 24 departments stationed in the center of the approval of service projects to implement a window to the outside world, a door type approval, a door type service, a window charges, to avoid the people running back and forth. After the new government service center was built and relocated, the Price Bureau, the Planning Bureau, the Industry and Commerce Bureau, the Land Bureau, the Housing Supervision Bureau of the Construction Bureau, the Health Bureau, the Civil Affairs Bureau, the Environmental Protection Bureau and other units will be the approval of the hall as a whole moved into the center, closing the original window. The new center for the introduction of the center of the special case will be the implementation of the six public, six announced. Six public that is, the service content is open, the approval basis is open, the program is open, the time limit is open, the fee standard is open, the results are open; six announced to the community county announced, published on the Internet, the center of the big screen announced, touch screen announced, the floor billboards are announced, the guide is announced, so that the people to do the work of the people to feel at ease, do the work of the people comfortably. For example: residents of so-and-so to the Education Bureau Windows declaration of social forces to run schools in the education window after the certificate, you can go directly to the Civil Affairs Bureau, the Commerce and Industry Bureau and other windows to do other formalities, which is a one-stop office not only saves time and time-saving and efficient.
Model two
20XX, I continue to be responsible for the municipal administrative service center health bureau window practitioner registration, change and health bureau window administrative approval seal management. Over the past year, the leadership of the Health Bureau and the Municipal Administrative Service Center Temporary Party Committee under the correct leadership and cordial care, in the window of the tacit cooperation of colleagues and strong support, I always adhere to the principle of law-based administration services, bearing in mind the "convenient, standardized, clean and efficient" service purpose, with full enthusiasm and a high degree of dedication to serve the public and the unit to do business. We have been working with a high degree of professionalism and enthusiasm to serve the public and the organization. In the work of discipline, service attitude, efficiency and other aspects have made certain achievements, to create a harmonious health service window to make a positive contribution, now the main work is summarized as follows:
One, to strengthen learning, and constantly improve their overall quality.
One is to seriously study Deng Xiaoping theory, the party's policies and national laws and regulations and current political affairs, study the party's *** Hu *** political reports and " *** " important ideas, study " Chinese people *** and the State Administrative Licensing Law ", " Chinese people *** and the State Practicing Physicians Law ", " Civil Servants Law " and other relevant laws, seriously make a good job. " and other relevant laws, seriously take notes, write a good experience, through the study, political quality to further improve, really set up the socialist concept of honor and shame, always politically consistent with the CPC Central Committee, and flagrantly oppose and *** all the unhealthy wind. The second is to seriously study business knowledge, focusing on learning administrative knowledge and administrative approval matters for the relevant provisions of the regulations and operating procedures and office automation and other related knowledge, in the learning method to focus on the focus of the focus, and combined with their own deficiencies in computer knowledge, targeted learning to enhance legal awareness and legal concepts and adhere to the theory of liaison with the actual, through the study, the policy and law, the level of knowledge, business quality and legal affairs. The level of policy and legal knowledge, business quality and the ability to do things according to law has been greatly improved, and enhance the sense of responsibility and sense of mission of administration according to law.
Second, improve the efficiency of work, on time to complete the task.
One as of the end of December 2008, *** issued the certificate of physician qualification practitioners, physician assistants 3,133, of which 22 counties issued 2,337, three urban areas issued 360, the municipal institutions issued 436.
Two as of the end of December, *** completed the acceptance of the physician assistant practice registration , change 1689 cases. The military exchange of local physician qualification certificates 7 cases.
Three due to the existence of physician qualification or practice certificate loss problem, as of the end of December, *** completed the replacement of 39 certificates including qualification certificates to replace 33, 6 practice certificates
Four as of the end of December, *** for the health care institutions, anesthesia, psychotropic drugs printed card 8, change the legal person and personnel qualifications 5.
Specific practices in the work;
1, on-site office, centralized coordination, time-limited settlement
Serious implementation of the "People's Republic of China **** and the State Administrative Licensing Law," the realization of the social service commitments of the ad hoc approval. Center staff on behalf of the approval and service departments to exercise the responsibility of approval, belonging to the approval of the licensing authority of the ad hoc, in accordance with the principle of expedited approval for the applicant to hand in the event of on-site review, to confirm that there is no error, the material is complete for its acceptance, and online registration, this year, for the various types of approvals and services, are within the time limit of the commitment to deal with the case, the completion rate of 100 percent.
2, service enthusiasm, convenience and benefit the people.
Conscientiously implement the *** Baoding Municipal Party Committee, the city *** "on the further optimization of government and social environment of the decision" in the process of administrative approval, firmly establish the sense of governance for the people, the center window as a platform for expanding the administrative approval of the Department of Health and the function of the service as a liaison between the unit and the masses of the emotional ties. Everything from the convenience of service objects, enthusiastic service, firmly establish the concept of the masses, the correct treatment of the window approval power, always from the applicant's point of view, to think differently, wholeheartedly for them to provide quality service, high quality and efficiency to complete each case in accordance with the laws and regulations of the ad hoc approval work.
Insisting on humanized service, warm reception to every clerk, free paper, pens, glue, scissors, sealing clay and other items to facilitate the masses to do business, and take great pains to solve the problem to come to the office staff to handle the matter of consultation. Sometimes, in order to take care of the problem of incomplete materials for long-distance clerks, can be asked by phone to send an e-mail or fax, can be completed on-site on the scene to be completed, and never let the other party to run errands, to avoid the inconvenience caused by the clerks to and from the convenience of the clerks of the registration, change of work, but also improve the efficiency of the window. Achieved from the acceptance of the work to the end of the integration of work. By the majority of the staff's praise, to achieve the window of the year zero complaints.
3, serious, impartial, strictly handle the examination, "something for, something not to do"
To the implementation of the Ministry of Health "eight bans", integrity work "five systems "and administrative service center" ten forbidden "as their own code of conduct, in strict accordance with the" Administrative Licensing Law "and other laws and regulations granting the right to the permit to deal with administrative approval matters, so that neither dereliction of duty not to act, but also can not overstep the authority to act arbitrarily, and repeatedly refused to the clerks to feast or gift requirements Some into the hall clerks ask for matters that are not in line with the provisions of the hall, softly and forcefully request to deal with, and even language to threaten, but they can do as they must act, can not act as they must not act, and patiently explain and try not to be impatient, the more appropriate solution to these problems, set up a "fair use of power, honesty and integrity of politics " *** image.
4, strict management, clear responsibility.
1 in the process of physician qualification certificate issued to the recipient of the implementation of the "signature" system, to prevent the phenomenon of omission, misclassification.
2 The certificate of qualification and registration of the replacement of the return, require the collection of the signature of the name, time, to ensure that it can be issued to the hands of the person.
5, clean administration, efficient office.
1 physician's registration, change of work according to the commitment to the time limit of thirty working days, we can do what the people think, anxious people, from acceptance to the end of the ability to do timely, fast, no delay, sometimes taking into account some of the long-distance need to go back and forth on the same day, the same day can be completed.
2 on the need to replace the certificate of personnel, its information by express mail to the Provincial Department of Health, as soon as possible to address the needs of the replacement personnel, greatly saving the processing time. After the return of the replacement certificate, timely notification of the replacement personnel to pick up as soon as possible.
3 Strictly abide by the "Municipal Administrative Service Center Code of Conduct" and the work of discipline, to achieve a dignified appearance, treating people warmly and generously, loyal to their duties, adhere to their posts, and concentrate on work. Do not arbitrarily crosstalk, slipping post. Do not chat with idlers, do not use the computer to do things that have nothing to do with work. In my work I always use high standards and strict requirements for themselves, a year, I have never affected the work of personal matters, the center's work and rest time schedule is compact, only an hour break at noon, they can overcome all the difficulties and strive to do on time to and from work. Once, I suffered from a severe gastrointestinal flu, headache, stomach pain, vomiting, the body is very weak, I thought of taking a leave of absence to rest, but think of the people who came to do business, so I endured the pain and insisted on going to work. The work is hard, but also boring, but when I see the service object satisfied with the departure, I sincerely feel gratified.
Three, timely solution to the problems found in the actual work
In the physician registration or change, found that some physician certificates are not registered within two years. The Interim Measures for the Registration of Medical Practitioners stipulate that those who have not been registered within two years after obtaining the qualification of a licensed medical practitioner or assistant medical practitioner should, when applying for registration, submit a certificate that they have received training for three to six months at institutions designated by the health administrative departments at or above the provincial level and that they have been qualified by the examination. In view of the above situation, I timely report to the competent leadership, with the relevant offices seriously do a good job within the jurisdiction of the relevant training, assessment of the work of the registration of physicians, and designate the third central hospital in Baoding City, clinical, dental category after obtaining the qualification of physicians within two years of the unregistered and apply for registration of personnel training institutions; designate the Center for Disease Control in Baoding for the public **** health category of training institutions; designate the first hospital of traditional Chinese medicine, Chinese and Western medicine, and the Chinese medicine and Western medicine hospitals for the training institutions; designate the first hospital in Baoding, Chinese medicine and Western medicine hospitals for the training institutions. Hospital of Traditional Chinese Medicine for traditional Chinese medicine, combined traditional Chinese and Western medicine category of training institutions, through the implementation of the above measures to solve the problem of obtaining a license to practice after the failure to register within the prescribed time of the re-registration of physicians, but also to further strengthen the majority of medical workers in accordance with the law to practice awareness.
The work in 20XX was fully affirmed by the Administrative Approval Service Center and the leadership of the Health Bureau and the praise of the office and the public. The new year, is a new starting point, I will work in the future, strengthen political learning, strengthen the laws, regulations and related files, always keep in mind the purpose of serving the people, continue to work with enthusiasm and a high degree of dedication to the work of administrative services, to do their best to serve the people, and to establish a harmonious window of health services to make new contributions.
Model Article 3
Time is like a shuttle, in the blink of an eye 20xx year has passed, year after year flowers are similar, year after year people are different. Looking back at last year, in general, work on the three points of a line, step by step, life on the waves, organized, in order to better carry forward the achievements, to overcome shortcomings, and further broaden the horizons, innovative ideas, and really work, the following summary:
One of the grasp of the political and ideological character
On weekdays to comply with the discipline of the work, strict work and rest time, and conscientiously perform their duties, and at the same time take account of the overall situation, and properly deal with the work of the university. Contradictions, actively participate in the unit and the Bureau of the collective meeting of the system as well as a variety of cultural and sports activities, to ensure that the rate of attendance and participation rate of 100, usually take the initiative to study *** thought and *** theory, pay attention to current political news, to maintain political steadfastness and ideological and moral purity, and resolutely refrain from participating in illegal activities and illegal organizations endangering the security of the community, and continue to improve the level of theory and the ability to distinguish between right and wrong, integrity and self-discipline. Self-discipline, take the initiative to study a variety of advanced and exemplary deeds, and actively approach the party organization.
Second, grasp the duties
All year I work in the administrative service center window, during this period, I abide by the provisions of the center, on time to and from work, according to the fingerprints, pay close attention to the attitude of the administrative services, improve the quality of service, to create a high-quality and efficient service environment, to build a good image of the service, adhere to the standardization, normative and convenient service, and strive to simplify the service program, compression of the approval time The enthusiasm, convenience and speed for those who come to handle the road breaking excavation and repair on the administrative approval, do not give the Construction Bureau window discredit. In the completion of the window task at the same time, I also actively complete the tasks and indicators issued by the unit, Saturday back to the unit overtime, usually adhere to the inspection of street lights and manholes and other municipal utilities, to maintain their integrity and safety.
For the implementation of social service commitments, the establishment of civilized units and quality service window, I strive to improve their business knowledge and technology level, proactive and prompt and timely handling of the leadership of the task and the people's hot and difficult issues, with the needs of the project and the municipal emergency repair needs, can take the initiative to give up the rest time and holidays, to do so as you shout to give full play to the function of the municipal infrastructure!
The new Municipality of the city has been in the process of developing a new environment for the city.
The new journey is about to begin, the new task is exciting, in the new year I will keep abreast of the times, pioneering and innovative, real work, for Jiangyan this city of special significance to make positive efforts and their due contribution.
The people also
1. window personnel work summary 3
2. *** The work of the Administrative Service Center summary model
3. municipal government center work summary model
4. window unit year-end personal summary
5. city management and law enforcement bureau window summary 3
6. administrative staff year-end summary <
7. Window unit style of construction experience 3