In the real world, the use of commitment letter is more and more widespread, whether the commitment letter produces legally binding, to analyze the specific problems. How to write a letter of commitment to avoid stepping on the mine? The following is my service quality commitment letter 9, welcome to learn and reference, I hope to help you.
Service Quality Commitment Part 1"Dulux Dulux" series of paints is AkzoNobel's new water-based environmentally friendly functional coatings, the quality of which has been guaranteed by the People's Insurance Company of China to assume responsibility for insurance. In order to make users feel at ease, the company makes the following quality assurance:
1. The technical indexes of the roof heat insulation and anti-seepage coating and exterior wall heat insulation and anti-seepage coating from the company are guaranteed to be in line with the standard of Q/MRH01-20xx; the technical indexes of the wall elasticity pulling coating are guaranteed to be in line with the standard of GB/T9755-1997; and the technical indexes of the nano-super-strong elasticity and environmental protection waterproofing coating are guaranteed to be in line with the technical indexes and environmental protection indexes of the Q/MRH01-20xx. The technical indexes and environmental protection indexes of nano super-strong elastic waterproof coating are guaranteed to be in line with the standards of Q/MRHT2-20xx and GB/18582-20xx; the technical indexes and environmental protection indexes of super environmental protection interior and exterior wall powder coating are guaranteed to be in line with the standards of Q/MRHT3-20xx and GB/18582-20xx. If the user confirms that the quality of "Dulux" products does not conform to the above standards, the Company will compensate for the losses incurred.
2, the user must be in accordance with the Company's construction regulations specification construction, and do a complete, complete and effective construction records (including: construction time, location, area, construction environment temperature, humidity, construction personnel, construction process, etc.), otherwise, the quality of the problem will not be responsible for the Company.
3, if the construction material is not up to standard and caused by cracks in the construction of the coating damage, or due to improper construction caused by the user coating damage, this responsibility does not belong to the company's coverage, but the company can be based on the user's needs to provide fast and effective technical services.
AkzoNobel Swire Paints (China) Co.
________ ____ _____
Service Quality Commitment Part 2Construction unit: Suzhou Shimao Real Estate Co.
Name of the project: Residential project of Lot 19# of Suzhou Shimao Canal City
I promise that I will fulfill the following responsibilities during the construction of the project. I promise to fulfill the following responsibilities seriously during the construction of the project, and to bear the lifelong quality responsibility for the quality of the project within the designed service life of the project.
1, strictly in accordance with the qualification level and scope of business to undertake supervision tasks, do not transfer the supervision business, do not undertake with the construction unit and building materials, building components and equipment supply units have affiliation or other interests in the project supervision business. Never allow other units or individuals to undertake supervision business in the name of the unit.
2, strictly in accordance with the provisions of the key positions in the field supervision department staff, and to ensure that all personnel to perform their duties.
3, carefully prepare the supervision program, the program should be clear quality requirements and standards. Carefully review the quality assurance technical measures of the construction unit, in the construction of the whole process of construction quality strict supervision and inspection.
4, in strict accordance with the laws, regulations and relevant technical standards, the construction plan review organization to review the qualified design documents and supervision contract agreement on the implementation of construction quality supervision, quality supervision responsibility. And assist the owner to organize a good drawing review and acceptance of completion and archiving of engineering records and other work. Without the signature of the supervision engineer construction materials, building components and equipment prohibited from entering the field of use.
5, supervision engineers in strict accordance with the requirements of the project supervision specifications, take the side station, inspection and parallel inspection and other forms of supervision of the construction process of the project, and to ensure that all quality visas in a timely manner, true and accurate.
6, found that the construction process involved in the construction of all parties responsible for illegal and violations of mandatory standards of engineering construction behavior in a timely manner to stop, and report to the competent departments of housing and urban-rural construction and its project quality supervision agencies.
7, timely collection of project supervision documents and organize and archive.
8, other laws and regulations of the duties.
This commitment in triplicate, one in the office - management of project quality supervision procedures submitted to the project quality supervision agencies, a construction project to be completed and acceptance of the project and engineering files and archives to the city
City Archives archives, a copy of the unit saved for inspection.
General Manager Engineer (Commitment) Signature: XXX
Service Quality Commitment Part 3In order to make the xx project as a whole have a good living environment, to protect the structural safety of the house, the use of the normal, clean appearance, I would like to make the following commitments:
I am the owner of the xx project block unit housing, I have been informed of the delivery of the house or renovation of the former your property Service Center to provide "decoration management services agreement", "housing instructions", "owners of the temporary management statute", "owners manual" and other documents, now declared to have read the above documents, and commitment to comply with all the provisions of the above documents.
Second, because I am in the house type transformation and renovation needs, need to be closed to the balcony or other parts of the transformation, special commitment is as follows:
1, have been aware of your center on the property I am closed to the balcony of the impact of the matters that may be caused by the advice, including, but not limited to, the community fa?ade of the inconsistency of the safety factors such as falling objects and to be able to apply for property rights. Influence;
2, commitment to the unified norms of the closed way of construction, do not change the material, color, shape, etc., the specific closed way to the attached drawings shall prevail;
3, commitment to close the construction does not affect or change the original configuration of the object, including water and sewage pipelines, protective railings, gas pipelines, etc.;
4, commitment to the selection of professional balcony packaging company Construction, otherwise due to the installation of all the resulting security responsibilities, are borne by themselves; and commitment to choose other companies construction, the encapsulation company to accept the unified management of your company, including but not limited to the business license, construction qualifications, and material qualification certificates, construction performance and other inspections, or voluntarily assume all the joint and several liabilities caused by this;
5, the commitment to the closure of the balcony, if it involves Gas pipeline transformation, you need to choose the gas company to carry out construction, otherwise due to private transformation caused by the gas outage or personal injury, are borne by themselves;
6, commitment to the balcony after the closure, and no longer add additional super-loaded objects or decorations, otherwise all the responsibility caused by this, are borne by themselves;
7, commitment to the balcony after the closure, and do not install any shape of the canopy, guardrail, etc., which will prevent Uniform norms of the object, otherwise your company has the right to remove or prohibit the above objects into the community, the relevant removal costs or losses are borne by themselves;
8, commitment to the balcony closed, do not change the original reserved air conditioning holes and outdoor unit installation position;
9, commitment to the closure of the balcony, do a good job of waterproofing treatment of the relevant parts, otherwise the leakage caused by the neighboring property loss are borne by Losses, are borne by themselves;
10, the commitment shall not be in the balcony, terrace or indoor private floors, illegal construction of canopies, housing, etc., if you build or encapsulated to bear all the consequences;
11, the commitment to the wall involved in the change, the first to the Housing Authority for the "urban housing renovation of the Structural Safety Approval," improper decoration (use) or illegal construction of all triggered by personal injury, property damage and so on. Personal injury, property damage, etc. bear all the economic and legal responsibility.
Commitment:
2,0XX Year Monthly
Service Quality Commitment 4Where the choice or order the company's products, you can enjoy our full range of professional and quality technical consulting services: - According to the objective conditions of the customer's use of the selection of the appropriate product model specifications and the appropriate number of cores cross-section for reference; - Provide the laying conditions of the cable, the ambient temperature, the permissible load flow and buried soil thermal resistance coefficients.
Hereby promise
XXXXX Cable Co.
Service Quality Commitment Part 5In order to regulate the road passenger transport business activities, maintain the market order of road passenger transport, safeguard the safety of road passenger transport, and protect the legitimate rights and interests of passengers, our company to the road transport management agencies to discreetly promise:
I. Abide by the Production Safety Law", "reason traffic safety law", "the Chinese people *** and the State Road Transportation Regulations" and other laws and regulations of the relevant provisions.
Second, to comply with the relevant provisions of the safety law. adhere to the "safety first, prevention-oriented" guidelines, the development of a sound production safety management system, including production safety operating procedures, production safety responsibility system, production safety supervision and inspection, driver and vehicle production safety management system, and seriously implement.
1, to ensure regular testing and maintenance of passenger vehicles, to maintain good technical condition of vehicles to ensure safe transportation.
2, to ensure that the regular organization of driver and passenger safety learning and business training, so that drivers and passengers have good business knowledge, skills, professional ethics and safety awareness.
3, to ensure that the hired drivers and passengers are trained and qualified, licensed to work (the driver has received a driver's license to drive the vehicle, the qualification certificate, and no major traffic accidents within three years of the record), good health, competent work.
Three, to comply with the provisions of the road transport industry management, to obey the competent departments of all levels of transportation, road transport management agencies and related units of management.
1, to ensure that the operation of the bus line passenger vehicles to implement intensive management, corporatization, not dependent on the operation.
2, passenger lines in the operation process, the company bears all the business risks, encountered operational difficulties, disputes and other issues, the company to solve their own, and properly placed vehicles and employees. If you need the competent authorities to coordinate the solution should be reflected at each level, to ensure that there is no unauthorized suspension of transportation, mobbing, contractors set visits, skirt visits, and other `events affecting social stability.
3, to ensure that in accordance with the provisions of the operating period of operation, the expiration of the operating period, the initiative to withdraw from the passenger transportation market.
4, to ensure that no illegal transfer, rental road transport business license, transfer or disguised transfer of passenger transport operating rights.
5, to ensure that strictly in accordance with the transport management agency approved the operation of the line operation, to provide continuous service to the community, not unauthorized suspension, termination of operation.
6, to ensure that all kinds of licenses and permits for passenger vehicles are complete and valid, pay the state taxes and fees on time, and insure passengers against carrier liability.
7, to ensure that in the process of handling related business and reporting, the materials submitted are true and valid.
Fourth, to comply with the laws and regulations of the provisions of the law, operating in accordance with the law, honest and trustworthy, fair competition, quality service.
1, to ensure that the vehicle does not speed, do not overdrive, the driver does not fatigue driving, continuous driving, driving under the influence of alcohol, illegal driving.
2, to ensure that the vehicle uniform identification, vehicle appearance and clean, and in the specified position spraying the name of the enterprise and the complaint phone.
3, to ensure that drivers and passengers are neatly dressed at work, wearing a card on duty, civilized and courteous, enthusiastic service, standardized operations, and accept supervision.
4, to ensure that the vehicle clean, hygienic, do not play violence, pornography and other unhealthy video programs in the car.
5, to ensure that passengers are not forced to ride, do not dump passengers, reverse passenger extortion of passengers, not rude hospitality, do not privately raise fares, do not maliciously kill the price, on time, safe driving.
6, effectively safeguard the legitimate rights of passengers, to protect passenger safety, and strive to make passenger satisfaction.
5, to comply with the development of the road transport emergency plan, the occurrence of sudden public **** event, obey the people's government and the relevant departments of the unified scheduling, management and command.
My company operates all the road passenger line operating vehicles, including this declaration of passenger vehicles, hereby solemnly promise:
If the violation of the above commitments, voluntarily accept the management of the provisions of the penalties.
Commitment unit: Fengjie Xianghe Passenger Transportation Co. Usually it is required to conclude the contract in writing, its commitment must also take the written form. The following is my organization's hotel service quality commitment, take a look together.
First, timely and accurate provision of hotels, large and small transportation (air tickets, train tickets), travel information, for the services you need the first time the planning and offer.
Second, if you need to visit the site in person, we will have someone to assist you in your work.
Third, the implementation of the two sides to confirm the terms of the agreement, in order to ensure that the services you need under the premise of protecting the legitimate rights and interests of both parties.
Fourth, to provide the conference sign-in desk, and have someone to assist the conference group to distribute information, for the relevant check-in procedures.
Fifth, the meeting in a timely manner during the morning, wake-up service so that representatives of the participants rest at ease.
Six, before the delegates leave the hotel, there are people to help handle the departure procedures to save time, while some of the extended stay, late departure delegates for the corresponding procedures.
VII, during the meeting, according to the specific circumstances, in due course, to provide conference personnel part of the free room (1-2 rooms).
viii, free of charge to the meeting of the important leadership housing flowers and fruit.
IX, to assist the conference team to set up the venue and greening.
x. If you need to intersperse improvised recreational activities at the meeting appreciation banquet, we can arrange for you the best programs and actors, musicians, and promote the long scene atmosphere.
xi, free of charge for the meeting to provide the meeting cue cards, water cards and seat cards.
XII, according to the actual situation, to provide paid / free airport, train station pick-up and drop-off service, such as participants need to return in advance, can be set up in the corner of the hall return ticket booking.
xiii, if you need to provide a souvenir with local characteristics for the guests after the meeting, we will provide the necessary services and information, and assist you in purchasing.
Fourteen, if you need to provide a rare travel activities for the guests after the meeting, we will provide you with the best quality travel itinerary, visit to the best scenic spots, arrange the best time period of the plane flights, taste the most representative of the local flavor of the meal, the best tour guide, driving skills of first-class masters and good condition of the tourist vehicles, while reporting to you a suitable and fair price.
XV, public relations etiquette: Miss Lilly (on-site etiquette reception, handing out information, image display) Literary performances (professional performance group, you can select the program) airborne (hydrogen balloon inflatable, ascending) flower blue (large, medium, small customized) moderator (male and female can be) signing penny (professional supplies) photography and videography (professional photography company, professional photographers).
Sixteen, printing and design: a lot of text-based promotional materials, due to the amount of inconvenience to carry, we are willing to solve the local customers the production of these materials. Business card monochrome/multi-color production; opinion survey form; related information typing, copying, printing; the production of colorful flags; background plate: there are materials to do plywood, imported fluorescent paper.
XVII, the goods transportation: meeting if you need a lot of corresponding items and equipment, we are willing to solve the customer's transportation of these items, handling problems. Transportation of small exhibits: display cabinets, display tables, chairs, small equipment, delivery of small goods; transportation of large exhibits: large equipment, delivery of large items; transportation of special exhibits: chemical supplies, medical supplies, and the delivery of complex items; transportation of remote exhibits: delivery of exhibits over long distances; exhibits transport: promotional materials, printed materials, souvenir gift delivery: transportation of valuable exhibits: computers, servers, pianos and other valuable items, Piano and other valuables transportation.
18, goods distribution: water food: such as the meeting during the meeting party needs cigarettes, beverages, mineral water, food and other daily necessities, we can purchase: office supplies: on behalf of the meeting during the meeting, the office supplies required by the conference team: souvenir gifts: to provide gifts, travel souvenirs, consulting, selection and delivery services. Yunnan national dress: guests can wear uniform, the most distinctive Yunnan national dress, the outside world (other people) will have a special feeling and impact: travel bag: printed with the conference organizers designated patterns and text travel bag, in addition to help the participants in the guests loaded with items, more a commemorative significance; Notebook: special commemorative significance of the notebook, allows customers to remember the event and the conference! The organizer.
XIX, translation services: Chinese and English translation and interpretation, Chinese and Japanese translation and translation, Chinese and Korean translation and translation, Chinese and Russian translation and interpretation.
XX, booking services: booking of major airlines and the corresponding major routes discount air tickets; free of charge on behalf of the return trip across the country train hard (seat) sleeper tickets.
XXI, postal courier: documents containing printed materials, letters, postcards, large and small parcels sent on behalf of the send out.
XXII, car rental: free all-day pick-up special car; preferential prices to provide car services during the meeting. Toyota van, Iveco, Golden Dragon bus (bus), Sweden Volvo, South Korea's Hyundai (Daewoo), Germany Kaiserbauer and other imported luxury buses and various brands of high-grade sedans, you choose.
Twenty-three, medical insurance: If the customer needs, we can send a doctor with the group, to protect the health of the guests during the meeting.
Twenty-four, we will be in accordance with the "Chinese people's *** and the State of travel personal accident insurance regulations," the corresponding insurance (regardless of the nationality of the guests).
Twenty-five, our company according to customer wishes, requirements, planning, organization, implementation of the meeting of the reception work, so that the meeting of customers assured that the satisfaction of the maximum; so that the meeting reception service quality maximization.
Service Quality Commitment Part 7Our company hereby solemnly promises to the community and the user:
Our company will strictly fulfill the contractual obligations, on-time delivery, to provide users with quality products and services. In the case of normal use of the user, found that product quality problems, our company guarantees that after receiving the user's information (the main city 6 hours, within 12 hours in the suburbs) to send a technician to arrive at the scene to confirm the processing, if it is the quality of the problem, we will be free of charge in a timely manner to repair or replace the cost of force majeure and the responsibility of the user, the cost of the entire party borne by us, and to do the quality of the user is not satisfied with, the service does not stop.
Our company is ISO9001 international quality system certification enterprises, to ensure that the company's products are all through the inspection of qualified products, the quality indicators are higher than the existing national standard requirements, to better serve the user.
XXXXX Cable Co., Ltd.
Service Quality Commitment Part 8The company produces a variety of wires and cables are in line with the wire and cable industry production of the relevant standards or according to the demand side of the contract stipulated in the technical specifications. The company's cable products quality assurance period, one year from the date of delivery and acceptance of the cable. Warranty period cable quality problems occur under normal operating conditions, the quality supervision department to determine the quality of the cable body caused by the company, the company implements the "three packages", "a guarantee" system (package refund, package replacement, package repair, to ensure that the user to provide) (meet the requirements of the product and good service); in the process of installation, the user in accordance with the installation procedures for the installation of cable products belonging to the quality of the product itself, the company will be gratuitous and timely to be resolved. Hereby committed
XXXXX Cable Co., Ltd
Service Quality Commitment Part 9The unit is enthusiastic about the user service, commitment to do the following points, please the majority of customers to supervise:
1, conscientiously implement the provisions of the motor vehicle maintenance industry management, the maintenance of vehicles, by the maintenance of diagnostic inspection, make relevant records and valuation of the list, the user's signature, recognition.
2, in the maintenance process, found that the need to increase the maintenance program, timely contact with the user, explain the situation, get the user's reply construction, the user has no clear place to give a warm and patient explanation.
3, the strict implementation of vehicle maintenance specifications and technical standards, not illegal operations, do not reduce the leakage of operational projects, not repair scrapped vehicles, not the use of repair parts assembled vehicles, not the use of fake and shoddy parts repair vehicles.
4, according to the announcement of maintenance projects and charges, not included in the project and the customer agreed to charge.
5, to provide all-day swift maintenance services, 24-hour emergency assistance services, service hotline: 0511-88880966, urban areas free of towing fees and service charges.
6, the implementation of tracking services for the maintenance of vehicles, vehicle completion and delivery of the implementation of the quality assurance system, the guarantee period due to the maintenance of quality reasons for the unit is responsible for the timely and uncompensated repair.
Customer complaint acceptance system
1, the customer of the unit's quality of service, maintenance quality, maintenance costs settlement and other comments or objections, on the spot or after the phone or in writing to the unit complaints. Complaints Tel: 88880966
2, the unit received customer complaints, immediately investigate and deal with the complaint, within 24 hours to reply, and explain the reasons in detail to the customer.
3, customers such as the unit's response to deal with dissatisfaction or disagreement, can be to the automotive maintenance industry management department complaints.
Complaints Tel: 0511-85237375 0511-96520
Charging standards and cost calculation
Enterprise Name: Zhenjiang Jiangyang Automobile Repair Co. Category: Category II
Maintenance costs = man-hours + materials + processing fees + maintenance and diagnostic fees + testing fees + other costs
The main Vehicle category working hours quota
Common parts price announcement
Paint job duties
1, to establish the safety and fire prevention first awareness, paint room clean. 2, do paint vehicles in strict accordance with technical standards and operating procedures. 3, to ensure the quality of paint, reduce the consumption of auxiliary materials. 4, to do civilized paint, paint tools clean, neatly arranged. 5, shall not move the vehicle at will, no driver's license is strictly prohibited to move the car. 6, to have a sense of environmental protection, keep the ground clean.
Mechanic job responsibilities
1, maintenance of vehicles in strict accordance with technical standards and operating procedures. 2, keep the correct use of tools. 3, to establish the concept of safety, careful maintenance. 4, tools placed neatly, keep the ground clean. 5, to eliminate waste, reduce the consumption of accessories.
6, no driver's license is strictly prohibited to drive the car to move the vehicle.