Another hard and busy half a year, as a doctor, do you feel busy in this half year, the hard work did not beat you, come and share your experience! The following is the "Clinical doctor 2019 first half of the work summary", which is only for reference, welcome to read.
Clinician 2019 first half of the work summary (a)
Since the first half of 2019, I have been in line with the "consolidation of advantages, steady development" principle, to do a few things that can be done:
1, taking into account the new building, the main building, the whole hospital, especially in the xx grasp operation standardization, to achieve the reaction of infusion
2, with the shareholding management model, grasp the quality of care and excellent service, the rational use of caregivers, to ensure that the patient's basic care in place rate; emphasize the environmental management of the ward, completely eliminated the acupuncture department environment dirty, messy, poor, urinary pads to the place of drying the problem.
3, from the business skills, management theory and other aspects of strengthening xx young nurse training, collect and organize information to make them mature as soon as possible, to become the backbone of management. This year, through the assessment and evaluation, five deputy head of nurses to correct, three were promoted to the ward deputy head of nurses.
4, increase external publicity, this year hosted the planning of the "5.12 Nurses' Day" large-scale celebration activities, municipal leaders and nursing experts counterparts praise; actively explore the apricot garden newspaper, the Daily News, Tianjin Daily, Tianjin radio, television and other media publicity space, through health education, The publicity space in various media such as Xingyuan Newspaper, Daily Newspaper, Tianjin Radio and TV stations has been actively explored to show the hard work and dedication of nurses through health education, report of deeds and display of works.
5, focusing on the continuing education of in-service workers, hospital lectures held by the popularity of more than 90%; the opening of the new allocation of workers, the new transfer of workers in the basic knowledge of Chinese medicine training courses; to complete the annual theory and operation of the nursing staff assessment, the pass rate of 97.9%. To grasp the quality of education of nurses to carry out "respect for life, caring for patients" education, advocate a number of donation activities to the hematology, cardiothoracic surgery and other patients to give love.
6, to meet the annual quality control inspection organized by the Municipal Health Bureau, the hospital's nursing performance standards, the total score of 96.7, ranked first in the city.
7, personal self-construction: this year won the "xx city municipal excellent nursing workers" title; through the xx study tour, brought back some advanced management experience, and actively summarize the clinical experience, this year completed into the national paper 3 papers, conference papers 2 papers and a review.
8, in order to improve the infrastructure of the village health center, repeatedly run, in the township health center and the village committee support, through the health center support a little, the village committee support a little, take a little of their own approach, the construction of a 120 square meters of the health center, completely improve the villagers' access to health care environment.
9, played an exemplary role in the village doctors, deep into the farmers' homes, medical | education network to collect repeated explanations, and for several poor families donated to the cooperative medical fund, to promote the development of cooperative medicine.
As the director of the nursing department, an honorable member of the Chinese *** party, I pay special attention to their integrity and self-discipline, suffering in the front, enjoyment in the back, with the disease to adhere to the work, and personally lead the section head nurse, the head nurse inspections of various posts; efforts to improve their ideological understanding, actively participate in the nursing branch construction, the development of more young party members of the echelon, and now the team of the xx has been expanded to more than 20, which is to the The young clinical backbone is mainly, so that the nursing branch presents a school of positive vitality and vigor.
As a common rural doctor, in the limited space of rural medical care, silent dedication, hard work, hard work, hard work, hard work, in their own ordinary position to make due contributions.
Clinical doctor 2019 first half of the work summary (two)Time flies, 2019 has been the past six months, under the leadership and guidance of the section director, under the care and help of everyone, through their own efforts, so that their ideological and political as well as business capacity has improved greatly, is summarized as follows:
1, seriously study Various rules and regulations
I carefully studied the "military hospital medical work rules", "medical ethics and medical style code of conduct code", "the main work of preventing medical defects norms", "Chinese people *** and the State Practitioners Law", "Chinese people *** and the State Drug Administration Law", but also carefully studied the "medical record writing norms", "prescription management methods", "medical special drugs and management regulations", "medical special drugs and management regulations", "medical special drugs and management regulations", "medical special drugs and management regulations", "medical special drugs and management regulations", "medical special drugs and management regulations", "medical special drugs and management regulations". The medical special drugs and management regulations", "medical institutions medical special drugs and the first class management regulations", "medical personnel medical ethics norms and implementation measures", "medical incident handling regulations", etc., in the actual work, the implementation of the provisions of the rules and regulations, and strictly according to the law of medical practice.
2, seriously do a good job of outpatient clinic
In the work, I attach great importance to the work of military services, adhere to the military priority, firmly establish for the troops, for the wounded and sick service of the idea. As a doctor in the XX hospital, it is a responsibility and an obligation to serve the wounded and sick in the army. I think the existence of the army hospital, the key is reflected in the level of service for the troops wounded and sick. I always insist on putting the treatment of the sick and wounded troops in the first place, patiently and comprehensively for the soldiers and officers to check the body, so that they come to the hospital to see a good doctor, and then go back to the troops to train at ease. In outpatient work, I have been diligent, conscientious, hard-working, anxious patient's urgency, think of the patient's thoughts, the pain of the patient's pain, always adhere to the patient-centered, all for the sake of the patient, and strive to serve the patient for the convenience of the patient's clinic, I took the initiative to give up the holiday breaks and lunch breaks, and never late, early departure.
3, seriously and properly deal with the doctor-patient relationship
The medical field is full of a lot of uncertainty, even if the medicine is more developed, the doctor and then efforts, diagnosis and treatment effect is not possible to reach 100%, any hospital and the doctor may not be able to cure a hundred diseases, but due to the development of the progress of modern medicine, a lot of medical problems have been resolved (the). Note: this is only theoretical), many patients and their families have too high expectations of medical treatment, that they spend money to be cured, which is a common problem encountered in outpatient work. I take the initiative to become the patient's manager, communicator, caregiver, advocate, protector and educator in the diagnostic and treatment activities and other multiple roles, focusing on doctor-patient communication skills, and strive to build a harmonious doctor-patient relationship.
4, seriously study the documents of the party organization
I seriously study the documents of the party's spirit of the 18th National Congress, in-depth implementation of the spirit of the party's 18th National Congress. In the work of learning, learning in books, learning in practice, in their own ordinary positions, strict requirements for themselves, time and again do not forget that they are a doctor in xx hospital, and strive to serve the wounded and sick. Ideologically always adhere to the four basic principles, support the leadership of the Chinese ****-producing party, support the socialist system, abide by the rules and regulations of the hospital, rigorous and realistic, obedience to the arrangements, unity of comrades, decent style, have a strong sense of responsibility for the work, have a good professional ethics, care for the patients, by the patient's trust.
5, seriously treat the difficulties and shortcomings in the work
Due to the shortage of outpatient staff, patients, heavy workload, transactional work occupies a large amount of time, and thus their own learning has been relaxed.
I will definitely try to overcome the difficulties and make up for the shortcomings, study seriously and ask for advice, and strive to be a qualified and even excellent doctor.
Clinical doctor 2019 first half of the work summary (three)The past six months, is our hospital seriously study and implement the spirit of the 18th National Congress, emancipation of the mind, pioneering and enterprising year. In this year, our hospital has received great help and support from leaders at all levels and people from all walks of life, and with the hard work of the entire hospital staff, the hospital has made great progress in all aspects of its work, and has achieved a double harvest of social and economic benefits. Now on my thinking and work in 2019 is summarized as follows:
First, the fulfillment of their duties
(a) to create a "crowd-satisfied hospital" as an opportunity to focus on strengthening the hospital staff's sense of service, brand awareness.
In April of this year, the provincial health department advocated in the province's medical and health units, to carry out the creation of "mass satisfaction hospital" activities, the activities to improve service quality, establish the image of the hospital, to promote the development of the hospital is a very good initiative. In order to carry out this activity in a solid and effective way, to promote the work of the hospital to the next level, we are mainly in the following four aspects of effort:
First, in improving the quality of medical care, and strive to improve the quality of medical care awareness, the formation of "quality of hospitals," a good atmosphere. The establishment of a sound "hierarchical, clear responsibilities, function in place" of the necessary medical quality management organization, improve the medical system and the formation of a strict supervision, reward and punishment mechanism, the implementation of a series of measures to ensure the quality of medical care and methods. The dean of the business weekly at least to a clinical department for business checkups, the relevant functional departments weekly wards, checking the implementation of the medical quality system. Since the launch of the activity, medical quality has improved significantly, and there was not a single medical incident in the first half of the year. Hospital business volume also has a faster growth, this year, outpatient, hospitalization respectively, compared with the same period last year, an increase of 10% and 21%.
The second is to improve medical services on the effort, in order to make the creation of activities in place, measures in place and the effect in place, the hospital to create activities as a "people's heart project" and "practical projects" to grasp, to provide patients with the most cozy "Humanized service", the development of the transposition of thinking, put themselves in the patient's point of view, from the patient's point of view, advocating zero-distance contact between doctors and patients, launched more than 40 measures to facilitate people's convenience and benefit the people, humanized service throughout the entire process of medical services. At the same time, a monthly survey of service quality, held a symposium of patients' relatives, a broad understanding of the requirements and opinions of patients and their families, consciously accepting social supervision, the hospital hired 10 volunteer supervisors, and set up a complaint box in a conspicuous position, opinion boxes, published complaint phone, in the spirit of "heard, then happy" attitude, and humbly accept, as long as the requirements are feasible, the opinions are sensible, the hospital will be able to provide the best service to the patients. As long as the requirements are feasible, the opinions are reasonable, the hospital will make every effort to solve the problem, and seriously rectify the situation until the patients and families are satisfied.
Third, in the control of medical costs, so that patients with the lowest cost to enjoy the best quality service, this year we will be more than a hundred high price, there are common drugs can replace the new drug varieties cleaned out of the hospital shelves, at the same time, the implementation of the purchase of all medicines, effectively reducing the cost of medicines, reduce the price of medicines, an average of price reductions of up to 40%, according to incomplete statistics, hospitals, hospitals, hospitals, hospitals, hospitals, hospitals, and the public. According to incomplete statistics, the hospital has benefited the public by more than 1.6 million yuan. At the same time, all departments are required to adhere to reasonable examination, reasonable medication, reasonable treatment, advocate low-cost, effective "plain treatment", correct the behavior of indiscriminate examination and large prescription, and to this end, we have formulated the "Basic Drug Catalog" which is mainly based on the commonly used medicines, and in the structure and scope of the medicines, we have guided and controlled the clinical medication and established the "Three-Tier Management System of Clinical Medication". The three-tier management system of clinical medication, strict control of the use of imported, expensive drugs, so that the proportion of drugs in the hospital's total income from 62% in 20xx to less than 50%, effectively controlling the unreasonable growth of drug costs.
In order to standardize the hospital's charging behavior, the establishment of the hospital's internal audit section, the hospital departments charged from time to time for special audits, charges for over-standard charges, decomposition of the project charges, in addition to the cost of the return of the patient to the parties involved in the economic penalties, and the implementation of the hospital charges computer management and inpatient costs one-day list system, through the efforts of a year, the hospital per outpatient visits and per Through the efforts of a year, the hospital cost per outpatient visit and per hospital bed day cost decreased by 7.6% and 11% respectively compared to the same period last year.
Fourth, in strengthening the health industry style construction efforts, in accordance with the Ministry of Health's "eight industry discipline" and the provincial health department's "six forbidden" requirements, improve medical ethics and medical evaluation system, evaluation results and medical personnel's salary, title promotion and evaluation of excellence. The results of the assessment are linked to the salary, title promotion and evaluation of medical staff, and the investigation and punishment of illegal and disciplinary behaviors have been intensified, and the system of "one complaint to be put on duty" has been implemented for those who are not good at medical ethics and medical style reflected by the public. This year, the hospital dealt with five violations of discipline, of which there are two people to be dealt with.
Since the activities have been carried out, the public's complaints gradually reduced, satisfaction gradually increased, the province, the city, the county people satisfied with the creation of hospitals and activities of the inspection team came to our hospital to carry out a comprehensive inspection. Through listening to reports, reading materials, on-site assessment, visiting departments, surveying patients, holding symposiums and other forms of inspection, the creation of our hospital fully affirmed the comprehensive assessment of outpatient satisfaction of 90%, inpatient satisfaction of 95%. ", at the end of June the municipal "mass satisfaction hospital" evaluation team to our hospital for acceptance.
(B) focus on strengthening the construction of disciplines, focus on building the hospital's talent structure.
Grasping the construction of disciplines is the basis for improving the quality of medical care, is an important guarantee of the development of the hospital. For the current construction of our disciplines is not very standardized, specialty advantages and features are not yet obvious, the phenomenon of talent breaks, according to the direction of the development of contemporary medical technology and the actual situation of each department, give full play to the regulation of the market, the disciplines of the structural adjustment, highlighting the key points, the development of strong, supportive features. In the training of talents, the hospital has taken various forms to improve the technical level of medical personnel, and shifted the focus to the cultivation of specialized talents and discipline leaders. This year, more than 10 young doctors have been selected and sent to xx, xx and other famous hospitals for further study, in order to improve the structure of our talents, improve the technical level of our specialties and medical management level to lay a certain foundation, at the same time, is preparing for the year will be divided into three sections of the surgery by two sections, obstetrics and gynecology is divided into gynecology and obstetrics, and gradually formed the pattern of people with specialties, sections have a focus to enhance the core competitiveness of the hospital's medical technology. The core competitiveness of medical technology.
(C) increase investment in science and technology to further improve the medical infrastructure.
To occupy a place in the fierce competition in the medical market, not only should have a high-quality, high-level, high-quality medical team, and medical equipment supporting should follow the clinical needs. This year, in the hospital's exceptionally tight financial situation, find ways to raise funds, investment of more than 200 million yuan, the purchase of U.S. Beckman automatic biochemistry, South Korea's C-arm machine, Japan's Toshiba ultrasound and a large number of advanced medical equipment. The technological content of the hospital has been further enhanced.
(D) to save for a rainy day, expanding the hospital development space.
Due to historical reasons, our hospital's current business land area of only 23 acres, has not been able to meet the medical needs, and the surrounding area has not been expanded possible, more constraints on the future development of the hospital. In order to make the people's health care environment has been further improved, but also for the development of the hospital to lay the foundation for this year's hospital to take stock of the situation, from the long-term development of the combination of urban construction, to facilitate the public medical point of view, self-financing 3.5 million yuan, in the Silver Avenue next to the purchase of 65 acres of land for the preparation of the construction of the People's Hospital branch. At present, the work of land acquisition is nearing completion, and is preparing to open the mountain to build roads and level the land.
(E) innovative service ideas to broaden the market for medical services.
Based on the "people-oriented" concept, innovative ideas, the first in the county set of health insurance, community services, health check-up trinity of health service centers. Extend medical services to the community, community-based, family units, individual residents as the center, to promote health as the goal, to provide integrated services to the community. The formation of the community for the hospital to discover patients, hospitalized patients rehabilitation period transferred to the community center of the new medical model, the initial exploration of a not only meet the social health needs, but also save medical resources development path, the current Jiankang service center for the masses of medical examination and consultation of more than 3,000 people, achieved good social benefits, and received the praise of the masses.
(F) actively participate in the county to create a civilized health city activities
In response to the "docking long Zhuhai and Fujian, into the globalization, echoing the new Ganzhou, the construction of the new Yudu" development strategy, and actively involved in the activities of the provincial civilized health city, the medical education, education network | collection of hospitals set up to create the leading group, set up an office, with a full-time staff of two, and the hospital has been working to create the leading group. The establishment of the creation of the office, equipped with two full-time staff, developed a specific work program. The hospital invested more than 20,000 yuan to improve the hospital and the hospital outside the area of responsibility for health infrastructure, such as: laying tiles, dredging sewers, ground hardening and greening, etc., the hospital outside the area of responsibility for the overall management of the dirty and messy, the creation of the work of the higher level of requirements.
Second, political learning and self-discipline
Adhere to the "Three Represents" as the guidance of the important thought, seriously study and implement the spirit of the 18th, the study of the "Three Represents" and the transformation of the subjective world and the spirit of the "Three Represents". The important idea of the "Three Represents" combined with the transformation of the subjective world and the transformation of the objective world, adhere to the study, political, moral, adhere to the self-esteem, self-reflection, self-police, self-motivation, adhere to the depth of the grassroots, contact with the masses, listen to the views of the masses, the extensive development of democracy, adhere to the principle of democratic centralism, and actively carry out criticism and self-criticism.
(a) take the lead in the party leadership team unity. On the one hand, the unity and rely on the hospital party branch to do the work, give full play to the party organization in the hospital reform and construction of the political core and the role of the battlefield, and in the work of the party branch focus on respecting the leadership of the party branch to do the "ideological exchanges, the work of more ventilation, decision-making, more discussion". On the other hand, the unity and lead the deputy leadership to work hard, give full play to the role of deputy leadership, and team leaders get along with the usual more heart-to-heart, the work of the first to the bottom, while according to the characteristics and expertise of the deputy leadership of the allocation of its share of the specific work, and to do the decentralization of power, the day-to-day work to pay attention to the maintenance of their prestige, so that they are in their respective areas of responsibility, independence and bold work.
(2) is to take the lead in the implementation of the "four disciplines and eight requirements", adhere to democratic decision-making. The major decisions, appointment and dismissal of cadres, important project arrangements and the use of large sums of money are discussed and decided collectively by the leadership team. Our hospital all million yuan of equipment purchases, are first applied by the use of the department with a feasibility report, in order to avoid blindness, approved by the Board of Directors, by the relevant departments to carry out demonstration visits, medical teaching, education network | collection of listening to the views of relevant experts and the use of the staff, and then reported to the Office of Government Procurement to organize the bidding. In the procurement of drugs, the hospital has implemented the practice of the Pharmaceutical Affairs Management Committee, Pharmacy Department, purchasing staff at each level of control, all new drugs purchased by the Pharmaceutical Affairs Committee for discussion and approval, the hospital every six months a competitive price-seeking procurement of medicines, according to the principle of the lowest price purchasing purchases, to avoid procurement of unhealthy practices. The purchase of other large items is also carried out by a specialized procurement leading group, which adopts the methods of fixed-point purchase and public bidding. In order to ensure good procurement of materials, the establishment of an internal audit section, specifically responsible for understanding the market situation, increase the supervision link.
(C) is to take the lead in integrity and self-discipline. In daily life and work, always strict self-discipline, pay attention to personality cultivation, not, strengthen the role of example, all the requirements of others to do, they take the lead to do, all the requirements of others do not do, they are determined not to do. As the president of the People's Hospital, usually face a lot of temptation, self-discipline, self-reflection, self-love is very important, for the beginning of the appointment will be their own family set the rules, official business will be in the office to talk about, where to visit the home, all do not open the door, thus reducing a lot of unnecessary trouble.
In the second half of the year, I conscientiously study and implement the spirit of the party's eighteen, with the leadership of the entire hospital staff to seize the opportunity to forge ahead to accelerate the development of the first priority to reform and innovation as the driving force to the construction of the talent team as the focus of the construction of disciplines as the main line, to comprehensively improve the comprehensive strength of the hospital and the level of hospitalization.
Clinician 2019 first half of the work summary (four)In 2019, under the leadership of the hospital leadership team and the nursing department, under the leadership of the hospital's support and help of the hospital's various sister departments, all the nursing staff of the Department of Internal Medicine V coordinated, proactive in their work, not afraid of hard work, not afraid of fatigue, to establish a higher sense of enterprise and responsibility, combined with the nature of the work of the Department of Neurology, the center of the hospital's work, realistic and pragmatic. Practical and hard work, better completed the nursing tasks of this section, to ensure the steady progress of the nursing work of the department. Achieved satisfactory results, now the first half of 2019 nursing work is summarized as follows:
First, the nursing staff in the political seriously study Deng - theory and the spirit of the "Three Represents", set up a correct world view, outlook on life, values. Carry forward the party's fine traditions, firmly establish the concept of "all for the patients", strengthen patient communication, with the "eight honor and eight shame" standards to regulate their own words and deeds, and constantly improve the ideological and moral cultivation, and seriously carry out self-criticism.
Second, the whole nursing staff to seriously implement the rules and regulations, the core system of the whole nursing staff can consciously abide by the rules and regulations of the hospital and labor discipline, to do the small things to speak of style, big things to speak of principle, never make unprincipled disputes, support each other in the work, mutual understanding, the nursing staff division of labor is clear, each in its own way, each responsible, united and pragmatic, to overcome the manpower shortage, heavy nursing tasks, To ensure the smooth implementation of normal nursing work. Adhere to the checking system: require the main shift, the medication class to check twice a day, and the head nurse to participate in checking once a day, checking in detail the critical illness, the seriousness of the first level of care, blood pressure measurement, all care, medication and treatment. And record signing; nursing operations strictly require three checks and seven pairs; strictly critically ill patients, bedridden patients bedside handover, and strict handover of skin conditions, treatment! Strengthened the implementation of basic care, daily morning care, lunchtime care, for patients to organize and change the bed sheets in a timely manner, to create a clean and cozy hospital area.
Third, focus on improving the nursing staff business quality of nursing staff for the three basic training, buy neurology professional nursing book, timely organization of learning and random examination. Regularly held monthly section meetings, organized business learning, adhere to the nursing business checkups, organized nursing staff to discuss, not only improve their business skills, but also enhance the nurses on their own, the development of confidence in the department. Actively organize nursing staff to participate in the hospital's business learning, and constantly improve the business level of nurses!
Fourth, pay attention to the details of the service, improve patient satisfaction adhere to the patient-centered, quality as the core, to provide patients with high-quality service purposes, to strengthen the construction of medical ethics of nursing staff, the implementation of the code of conduct for nursing staff, in the daily work of the nursing staff required to serve with a smile, civilized language. Monthly satisfaction questionnaires are issued to hospitalized patients, and the results of satisfaction surveys are all above 97%, and we have received many letters of commendation and silk banners from patients. And the problems in the satisfaction survey put forward corrective measures. Every month, the department regularly holds a seminar for patients and their families to solicit their opinions and maximize the satisfaction of patients and their families. In-depth patient-centered health education, through the development and distribution of health education manuals, as well as through the nurse's teaching, blackboard publicity, so that patients are familiar with disease prevention, rehabilitation and related medical, nursing and self-care knowledge. Advance the time of daily infusion treatment, rationalize the arrangement of treatment and nursing care. Accompany and escort patients to take pictures, do ultrasound, electrocardiogram, CT, MRI, etc., help patients to do the procedures for entering and leaving the hospital, provide disposable paper cups, and help patients with no family members or elderly patients to open water. Regular phone calls. With the small quality service has been praised by the patients and their families.
Fifth, strengthened the hospital infection management strict implementation of the hospital management leading group developed disinfection isolation system. The department insisted on regular monthly air culture of the ward treatment room. Also adhere to the daily treatment room, ward wards for ultraviolet disinfection, and make a record. Disposable supplies can be promptly disfigured and centralized after use, and are regularly inspected and supervised. Ward treatment rooms are able to adhere to the 84 disinfectant mopping the floor twice a day, the wards are regularly mopped with disinfectant, discharged patients bed linen yuan for final disinfection (clean the bedside table, and wipe with disinfectant)
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