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More than time flows, we are running non-stop to the new year, the annual post of the work plan is a comprehensive review of the work of the year. The plan allows you to fully recognize their own strengths and weaknesses, and find the direction of the breakthrough. The annual post of the plan, need to focus on what aspects to write? Here, you may want to read the 2023 annual hospital work plan for your reading reference, and please bookmark this page!
2023 hospital annual work plan Part 1First, according to the actual hospital, to find the positioning of the functions of the Department of Marketing, give full play to the role that the Department of Marketing should play.
The hospital marketing planning department in the hospital the entire functional system should be acting as a role, how to locate, which is very important for the marketing department to effectively play a functional role, therefore, we are the marketing department's functional positioning is: strategic planning, market development, branding, customer management, departmental guidance, service training. Its main tasks are:
1 strategic planning: make full use of a variety of information, the hospital's strengths, weaknesses, opportunities and threats to analyze the hospital from a strategic perspective to make the hospital's marketing development plan for the hospital's leadership of the business management decision-making basis for hospital leaders to do a good job as a hospital leader's staff and assistants.
2 market development: through customer visits, market research and other forms of active market development, increase the volume of hospital customers, improve customer loyalty. Through the introduction of advanced medical technology, equipment and capital, or the export of our technology and management brand, a wide range of medical technology projects or other related projects to improve the market share of the hospital.
3 brand promotion: work closely with the hospital publicity and medical departments, make full use of various communication media, health lectures, clinics, organize joint activities and other integrated marketing model, do a good job in the promotion and publicity of medical service projects, and constantly improve the hospital's social reputation and brand image.
4 customer management: the establishment of key customer files (including groups and individuals), to do a good job of tracking services and information feedback. Use a variety of forms and customers to develop and maintain good relations, the establishment of a loyal customer base. Especially to strengthen the marketing relationship management of large customers, improve the relationship level with large customers, the formation of interest **** the same body. Grasp the management of customer service center, to provide customers with pre-diagnosis, diagnosis, diagnosis of perfect, comprehensive, high-quality integrated services. Guide the clinical departments of the hospital, clinicians and nurses to use the database to carry out the whole process of service and management of customers to the hospital, the formation of hospitals, departments, individual three levels of customer groups, hospitals, departments, individual three-level customer group three-dimensional management, eliminating the blind spots in the service, to improve customer satisfaction with the various aspects of health care services.
5 section guidance: often with the functional departments and clinical departments for communication and coordination, the hospital's medical services marketing activities to guide the coordination of medical services in all sections of the behavior and competition, so that the medical process is more reasonable, shorten the waiting time of the customer and so on.
6 service training: to do a good job of marketing training for medical and other personnel, with the relevant business departments to do a good job of service skills training, guidance to departments to carry out marketing skills training to improve the level of marketing of all staff.
According to the above functional positioning, will develop the scope of duties of the marketing department and related systems, the future marketing section will be in accordance with the provisions of the scope of duties, standardized marketing work.
Second, the marketing of other hospitals in the city, customer service work to investigate and understand the peers and competitors of the service strategy and tactics.
The marketing department should be on the city's other hospitals marketing and customer service intelligence gathering, to understand the peers and competitors' service strategies and tactics. Against our operational methods, and the understanding of the situation for comparison and analysis, and actively absorb the good practices and experiences of sister hospitals, and constantly improve our work. On the basis of comprehensive investigation and understanding, we should write a survey report to be submitted to the hospital leadership, and make an analysis report within the appropriate scope. Specific arrangements for the first quarter of all hospitals in the Haizhu District to investigate and understand the second quarter of the city of large hospitals to investigate and understand the third quarter of the city of other hospitals to selectively investigate and understand the fourth quarter to make a summary report.
Third, the use of integrated marketing tools, increase brand promotion efforts, and constantly improve the hospital's visibility and reputation.
Integrated marketing refers to a variety of marketing tools that can be used to effectively integrate, in order to improve the marketing effect. We need to take effective measures to increase the promotion of the hospital brand, in order to continuously improve the hospital's visibility at the same time to improve the hospital's reputation. Specifically to do the following work: 123 next page
2023 annual work plan of the hospital Part 2XX year is to promote the key year of health care reform. In order to further improve the medical business work in XX, so that the work on a new level, combined with the actual hospital, the development of health hospital work plan
First, the guiding ideology
Patient-centered, create a first-class civilization and quality service; reform as a driving force to advocate competition, dedication, entrepreneurial spirit; talent cultivation as a fundamental. Efforts to improve the quality of all staff; quality management as the core, not only to improve the quality of medical care; safety management as the focus, to effectively protect medical safety; hierarchical management as the basis for the creation of the "A" points; target management as the main line, to strengthen the governance. Efforts to complete the medical work and tasks.
Second, the goals and tasks
(a) the internal infection management
The hospital infection control work, is to improve the quality of medical care and the specific embodiment of the important guarantee is to prevent medical accidents is an important way to prevent the patient-centered, civilized and quality service is an important element.
1, the establishment of hospital infection control organization, improve the system, pay close attention to the implementation.
2, strengthen the knowledge of nosocomial infection education and training, and strengthen the awareness of nosocomial infection.
3, seriously implement the sterilization and isolation system, strict aseptic operating procedures.
4, to "operating room, treatment room, dressing room, delivery room" as a breakthrough, to grasp the key departments of governance.
5, standardize the rational use of antibiotics.
(B), medical safety governance
With the improvement of people's cultural and living standards, a change in thinking, the frequent occurrence of medical disputes around the medical safety work has been the top priority of each hospital work to prevent medical errors, to prevent medical accidents has become a fundamental part of the survival and development of the hospital.
1, the establishment of the president of the leading group of medical safety work, emergency and first aid work leading group, give full play to the function of the leading group of medical safety, the conscientious implementation of the rules and regulations and job responsibilities, and strict technical procedures.
2, seriously carry out medical safety knowledge mission, in-depth study of post error assessment standards and the Ministry of Health issued the "Medical Accident Handling Measures" and "Medical Instruments Writing Standards", the strict implementation of the error and accident registration and reporting system.
3, timely improvement of a variety of medical documents do fulfill the signature procedures, grasp the outpatient observation of patients, newly admitted patients, critical patient management.
4, adhere to the consultation system, seriously organize the discussion of acute and critical illnesses and difficult cases, and actively invite experts from higher hospitals to our consultation.
5, surgical patients to strictly abide by the rules of surgery, seriously carry out pre-operative discussions, strictly prohibit the scope of surgery, extraordinary surgery to be reported to the hospital for approval, in order to provide conditions for surgery.
6, effectively strengthen the management of acute and critical patients acute and critical patients with acute conditions, symptoms, at any time there may be life-threatening symptoms and signs, should be closely observed and monitored, at any time at any time to deal with, in order to save the life of the time to save, and make a good record of the resuscitation in a timely manner.
7, to strengthen the construction of medical ethics and medical style, to cultivate the medical staff dedication, dedication, conscientious and responsible work style, and effectively improve the service attitude, and strive to communicate with the patient and his family to avoid disputes between doctors and patients caused by poor service.
(C), medical quality management
Medical quality management is aimed at the whole process of medical system activities in the organization, planning, coordination and control, its purpose is to strengthen medical management to improve the hospital's medical technology level, for the majority of patients.
1, the establishment of a sound quality control functions, increase supervision and inspection efforts. Formation of the quality control office, to further strengthen the quality of medical control work, to achieve a clear division of labor, responsibility, requiring the quality control office on a regular basis or from time to time to the departments to inspect and guide the work of regular meetings, summarize the results of the inspection, identify the problems, and timely rectification.
2, not only to improve the quality control system, refine the quality control program and quality assessment standards, the implementation of quality and efficiency linked to the governance model.
3, to further strengthen the standardization of medical instruments written, and strive to improve the level of medical practice.
(1), the organization of the medical staff of each department to seriously study the outpatient medical records, inpatient medical records, prescriptions, auxiliary inspection application form and report of the standardized writing, and constantly enhance the awareness of quality, and effectively improve the quality of medical documents.
(2), timely supervision of residents on time to complete a variety of medical documents, outpatient registration, infectious disease registration, intestinal outpatient registration, registration of febrile patients.
(3), effectively focus on the improvement of the quality of the connotation of the medical record, and seriously require residents to focus on the logic of the medical record, the scientific diagnosis of the condition, the rationality of the treatment of disease, and the authenticity of the doctor-patient behavior.
(4), grasp the hospitalized medical records of the link quality and final quality control, set up a hospital case management group, improve the case archiving work, and actively carry out the selection of high-quality medical records.
(4), nursing quality governance
The quality of nursing is a reflection of the overall level of service of a hospital, is the window of the hospital's service image construction, but also a specific embodiment of the high level of hospital medical business.
2023 Hospital Annual Work Plan Part 3According to the form of operation in 202_, the following intentions for 202_:
I. Determination of the annual task indicators
According to the form of operation of the xx and the existing sales staff and marketing channels, to determine the xx total operating indicators of 4 million. Specific decomposition is as follows: telemarketing (consulting department) 2 million network marketing (network department) 1 million relationship marketing (medical department) 600,000 marketing (marketing department) 400,000
Around the decomposition of the above indicators to determine the appropriate marketing channels responsible for the breakdown of the indicators to each person, each month, each week, the implementation of quantitative management, according to the monthly assessment mechanism. Establishment of incentives for the completion of the indicators of the individual and the person in charge to be awarded.
Second, the expansion and improvement of marketing channels
1, continue to print media advertising: choose the Hefei Evening News, Xin'an Evening News portfolio, according to the reading group to develop a combination of investment plans. Hefei Evening News to wrinkles and body projects, Xin'an Evening News to face projects and activities to promote the main.
The specific way is: Hefei Evening News every Tuesday and Thursday, half-column fixed time placement. The wrinkle project is the main body advertisement, the body advertisement adopts the way to join the experience to put the promotion according to the season. Xin'an Evening News mainly focuses on facial projects, with activities to promote ads, not fixed time to put. Strictly audit the media price, strictly control the newspaper media advertising costs.
3. Strengthen relationship marketing. At present, the development and utilization of intraoperative and postoperative resources in our hospital is relatively weak, and we need to spend a lot of effort and multiple ways to rectify the situation.
(1) to change the traditional medical staff to focus on the inherent concept of light sales, in order to ensure the quality of medical care and medical safety, under the premise of active multi-channel sales behavior to customers.
(2) Improve the overall service quality of health care, and put high quality and efficiency of service throughout the medical activities. The company's goal is to provide customers with a friend's mentality and a loved one's mentality to complete the treatment.
(3) Strengthen the training and learning of sales skills of medical and nursing staff, and improve the sales skills of medical and nursing staff through uninterrupted sales skills training, nurses and consultants change of post training.
4, active marketing, full marketing. The establishment of effective cooperation programs, requiring all hospital staff for the target population focused on beauty salons, hair clubs, entertainment venues, etc., and actively dig deep into them to explore customer resources. Strive to make each person can assume the target, each person can outperform.
5, further broaden the media. At present, we choose the media is relatively single, should broaden the form of media placement to attract more consumer groups, increase outpatient economic income. Proposed to carry out radio and bus media inspection and make corresponding placement preparation. College students and office workers are the important consumer groups of the facial department, and it is proposed to choose the promotion method in this group - dm direct magazine.
6, change activity promotion mode. In the original activities on the basis of the way to increase the membership experience, outdoor promotion, evaluation activities, quiz activities, academic conferences and other forms of joint units **** with the organization, contributing to the outpatient corporate image and project promotion goals, to achieve the organic unity of the authority and expert, increase credibility, in order to achieve more to attract consumers.
Three, the establishment of standardized daily workflow to improve the division of labor clear personal duties
1, through the development of standardized daily workflow system to protect the hospital's formalization and standardization of the operation of the day-to-day work, so that the work of the evidence can be followed, to avoid chaos, chaos and chaos of the chaotic situation, and at the same time to ease the preoperative and postoperative between the possible contradiction and problems. To create a vibrant atmosphere between counseling and medical care. Create an active atmosphere between counseling and medical care.
2, through the establishment of a perfect departmental division of labor and clear individual job responsibilities so that each department, each person to do their jobs, each do their part. In particular, we should clarify the duties of middle and senior managers, strengthen the quantitative assessment mechanism, and resolutely suspend those who fail to pass the assessment.
3, from top to bottom of the gradual implementation of the competition mechanism. The ability of the staff can be appointed, the incapacity of the people resolutely implemented to wait for the post, laid off.
Fourth, strengthen the construction of human resources team
1, the active introduction of high-quality, high-quality talent in various departments, the existing staff of various departments for targeted, systematic training, while the development of training programs and the preparation of training courseware, highlighting the thinking.
2, focusing on strengthening the construction of the consultant team, through the outside of the high qualifications consulting teacher training, internal self-study to summarize the experience of multiple ways to strive to improve the consultant's consulting ability and skills.
3, according to the star hotel standards, to strengthen the reception of all staff quality and basic etiquette, so as to improve the overall image of the hospital.
4, to take a number of employee welfare measures, the establishment of a better incentive mechanism to fully mobilize the staff's enthusiasm and loyalty to the enterprise, the maximum development of each person's work potential.
The above summary plan will be a programmatic document to carry forward. Summarize the past is to stimulate the future, in the new year with the gradual implementation of the above plan, I hope that each department, each person in accordance with the xx plan to seriously, effectively and efficiently complete their own work indicators, and strive to take the annual sales performance of 4 million.
2023 hospital annual work plan Part 4First, the purpose and significance:
In the General Office of the State Council forwarded to the Development and Reform Commission, the Ministry of Health and other departments, "on further encouraging and guiding the views of social capital to organize health care institutions notice" referred to as the State Office of the Office of the (20xx) No. 58 document of the spirit of the guidance, we take over private Non-profit hospital - Tonglu Fuchunjiang Hospital, mainly for the purpose of increasing social health care resources, expanding the supply of services, to meet the people's multi-level, diversified demand for medical services; conducive to the establishment of a competitive mechanism to improve the efficiency and quality of health care services, improve the health care system, and better for the Fuchunjiang area, Tonglu County, Even the neighboring counties and cities in the neighboring health care services.
Second, has been and plans to open the clinical departments:
Chinese medicine (including Chinese medicine ophthalmology, Chinese medicine acupuncture and massage);
Internal medicine (including respiratory, cardiovascular, gastroenterology, endocrinology); Surgery (including general, orthopaedic, surgery, hand, anorectal and urological surgery);
Gynecology (including family planning, minimally invasive breast diagnosis and treatment);
Rehabilitation, pediatrics, stomatology, ophthalmology, physical examination service center
Third, has been and plans to open the medical and technical departments:
Laboratory (including biochemistry, bacteriology, blood bank, etc.);
Radiology (including CT, magnetic **** vibration) )
Ultrasound (including color ultrasound, vaginal ultrasound);
Electrocardiogram (including dynamic electrocardiogram);
Gastroscopy room, electroencephalogram, bone densitometry and so on.
Fourth, has been and plans to open the beds *** 120
large internal medicine (including silicosis, respiratory medicine, cardiovascular medicine, gastroenterology, endocrinology); large surgical (including general surgery, orthopedics, surgery, hand, anus, etc.)
Rehabilitation (including geriatric rehabilitation, rehabilitation of chronic diseases, etc.)
Gynecology (including minimally invasive breast diagnosis and treatment section)
V. Plan to complete this year's outpatient (emergency) and hospitalization, as well as the total business income:
Outpatient (emergency) to ensure that the number of 15,000, and strive to 18,000, business income to ensure that the 2.5 million yuan, and strive to 3 million yuan.
Hospitalization to ensure that ≥ 600, 18,000 bed days, ward turnover rate ≥ 66%, and strive to 750, 22,000 bed days, ward turnover rate ≥ 75%, revenue to ensure that 7.5 million yuan, and strive to 9 million yuan.
This year's total revenue from operations to ensure 10 million yuan, and strive to 12 million yuan, a monthly average of 1,333,000 yuan.
Six, the completion of the target measures:
A hardware construction:
1, a comprehensive overall renovation of the hospital outpatient clinic, emergency, ward building, the new construction of high-level operating room. Make the hospital overall beautiful, generous, elegant environment, green, fashionable, first-class facilities, to meet or exceed the level of hospitals of the same level.
2, the new purchase of magnetic **** vibration, imported ultrasound, vaginal ultrasound, dynamic electrocardiogram (more than one), update part of the laboratory equipment, in accordance with the requirements of the modern high standard, replacement and new ward facilities, including hospital beds, central oxygen, electronic paging system, water supply and heating facilities.
3, vigorously expand the recruitment of medical and technical personnel. According to the above clinical and medical departments and the need for level hospital standards combined with the requirements of 120 beds, our hospital is still short of various sections of medical, nursing, technical total of about 50 people. At present, the special shortage of medical and surgical residents, rehabilitation practitioners, oral cavity, five senses, pediatricians, as well as CT, magnetic **** vibration diagnostic practitioners.
Two software construction:
1, relying on government leadership support at all levels.
Under the guidance of the spirit of the document of the State Council [20xx] No. 58, closely relying on the relevant leadership of the Tonglu County Government, the competent industry department - the county health bureau's strong support and guidance, as well as the county Civil Affairs Bureau, Social Security Bureau, the county Drug Administration, the Fuchunjiang Township Party Committee, the government and other leaders at all levels of care, attention and support, so that the hospital can become a Hangzhou medical insurance (one card) ), Tonglu County medical insurance, agricultural medical insurance and provincial industrial injury medical insurance designated hospital. Both the convenience of the masses near the doctor, but also to enable the hospital to enter the normal operation of the track.
2, according to the principle of moral integrity, the establishment of a combination of old and young hospital management committee. After the Board of Directors study, the President of the appointment of the head of each department, and accordingly set up the Hospital Management Committee. Regular meetings are held every Monday, under the chairmanship of the President, to discuss major hospital issues.
3. Strengthen hospital management.
① Establishment of the target job responsibility system, the development of individual job responsibilities in each section.
② Develop and improve the rules and regulations.
③ Develop and promulgate hospital management reward and punishment regulations, to achieve the prohibition of order, reward and punishment, reward and punishment.
④ Convenience for patients:
A extended outpatient working hours - from 7:30 a.m. to 10:00 p.m.; and to do emergency 24
24 hours a day. In order to ensure that the above work is carried out normally, the hospital to strengthen the duty system, set up the general duty and medical, nursing, pharmaceutical, charging duty personnel to ensure that the needs of outpatient emergency outside the normal working hours. The signboards of the duty personnel are hung in a conspicuous place to accept the public supervision.
B For the rural remote areas, the old, the weak, the sick and the disabled, the single widow and the lonely and the elderly home and other disadvantaged groups of patients, there is a need for medical treatment, by telephone, the first time to send an ambulance to pick up and drop off the patient.
⑤ Regularly and irregularly go down to villages and communities to carry out free medical consultations, provide free medical advice, measure blood pressure, blood sugar, etc., and set up health records for the elderly over 60 years old.
⑥ Strengthen the hospital culture. Advocating love, conscience, filial piety and responsibility. The purpose of the four heart culture is: a, require all staff to patients to have a heart of love, to patients as relatives, anxious patients anxious, pain in the pain of patients. b, education of each employee to have a "conscience" that is, the heart of goodness, to do the medical morality, civilization and cultivation, compliance with the law of citizens; c, filial piety, that is, follow the old and love the young, the Department of Chinese national Excellent tradition and virtue, a person who lacks filial piety will not love their grandparents and parents. Even their own parents do not love people, how will love the patient? d, sense of responsibility. This is the most important, no matter what you do, you have to strengthen the sense of responsibility. Especially every doctor, nurse, the hands of the patient's physical and mental well-being, if the lack of responsibility, how can the patient rest assured, at ease, and believe it?
⑦ Strengthen publicity and packaging, establish brand awareness, to achieve the brand effect. The use of a variety of publicity methods, publicize the hospital's characteristics, specialties, specialists, experts, and how to serve the patient's good deeds and so on. Special attention should be paid to publicize us through various news media (spending money on advertising and not spending money or less money on news reports). To let the general public in the subtle, know us, understand us, and thus trust us.
⑧ always follow the "no one I have, people have I excellent" development strategy. All around the medical unit
unit does not have the project, we want to have, all around the medical unit has, we have to be in the technology, equipment, service to catch up more than them, so that we will always stand in the front of the team example.
⑨ good at discovering and paying attention to the "forgotten corners" and public hospitals do not care about the vulnerable medical groups. Such as patients in homes for the elderly, patients in social welfare institutions and many of the sick elderly in bed, due to the only child into the **** and the country after the labor force, many people have filial piety, but can not "loyalty and filial piety" both. These patients are waiting for us to pay attention to. Do a good job of rehabilitation of patients admitted to work, can achieve three things in one, one for the family with a patient's only child family to lift the worries; two for the government to solve the problem, promote social stability and harmony; three for the development of our hospital to increase the momentum.
⑩ safe medical care is the first condition for smooth and steady development. To continuously strengthen the safety of all medical staff medical education, so that the alarm bells ringing, always pay attention to. In the specific work, each medical staff, in strict accordance with a variety of operating routines, meticulous, conscientious and responsible to do every job, to maximize the occurrence of various errors to prevent medical accidents. According to Part II, Article 4, Paragraph 1 of the Reward and Punishment Regulations formulated by the hospital, "medical personnel in the diagnosis and treatment of work, due to negligence, or unskilled, resulting in medical errors or medical accidents, resulting in compensation, the person concerned to bear 10-40% of the amount of compensation; serious cases of termination of the contract of employment and bear civil and criminal liability. Relevant personnel are also penalized according to the degree of responsibility." As a hospital in addition to good education on safe medical care, will be required to purchase a good medical liability risk fund, just in case.
3, good treatment of staff, unity of staff, love and care of staff, and do our best to lift his (her) worries, maximize the mobilization of staff work enthusiasm.
① In the wage treatment, take the bottom of the guaranteed bottom, the top is not capped. Improve the performance allocation mechanism,
2023 Hospital Annual Work Plan Part 52012 hospital work in the *** Duchen County County Party Committee, the county people's government, Duchen County Health Bureau of the strong leadership, adhere to Deng Xiaoping Theory and the "Three Represents" as the guidance of the important idea, deepen the reform of the medical and health system, pay close attention to the quality of medical care, standardize the management system; the quality of medical care, standardize the management system. Health care quality, standardize the management system; further improve the performance payroll allocation program, a variety of emergency response plan; focus on the prevention and treatment of key diseases, maternal and child health work, to protect people's health; to grasp the new rural cooperative medical work, and effectively do the masses to see a doctor, see a good patient; continue to promote the urban and rural environment, comprehensive management work. Always adhere to the reform as the driving force, talent-led, clinical focus. Seize the opportunity to take advantage of the momentum, to promote the work of our hospital and fast and good forward development, the successful completion of the higher level of the objectives and tasks assigned.
First, grasp the cadres, workers team building
Strengthen the hospital cadres and workers political ideological theory, laws and regulations to learn, improve cadres and workers according to law administration, law practice level and ability to continue to deepen to maintain the *** the advanced nature of the party members of the theme of the practical activities, give full play to the vanguard role of the members of the party and the party organization of the role of the battleground; strive to create a harmonious and harmonious development of all work. The role of the battleground; efforts to create a harmonious officer, entrepreneurial environment, improve team cohesion and combat effectiveness; enhance the hospital cadres and workers to establish a "hospital I honor, hospital I shame" concept. The majority of party members and cadres should be close to the masses, serve the masses, for the masses to do more good, practical things, to do to the masses have feelings, do the work with passion, do things efficiently.
Second, deepen the reform of the medical and health system, improve the performance of the payroll allocation program
earnestly implement the province, the city, the county to deepen the reform of the medical and health system of the relevant documents, the full implementation of the basic drug system, adhere to the people-oriented, according to the distribution of
main body, adhere to the priority of efficiency, taking into account the principle of fairness
Three, to further strengthen the hospital connotation construction
1, the internal strong management, the establishment of scientific and reasonable, standardized management system
With the health reform continues to deepen, the health care market competition is becoming increasingly fierce, the hospital to develop, the management must be standardized, systematic, scientific. This year, the hospital will continue to deepen the activities of the hospital quality management year, strengthen the quality management, really to the management of quality and efficiency. Establish and improve the corresponding organizational structure, develop a management mechanism in line with the requirements of modern hospital development. Fully implement the hospital and departmental management under the leadership of the dean's responsibility system and the target responsibility system of the dean in charge. The personnel of the administrative and functional departments should often go into the clinical departments to actively participate in the management, fulfill their duties and responsibilities, be on duty, and accept public supervision at any time. Further establish and improve the rules and regulations, focusing on the post responsibility system, the first system of responsibility, responsibility for dereliction of duty, so that the hospital work can be followed, there are systems to manage.
2, continue to strengthen the training of personnel, improve medical technology
This year, the main training of the various sections of the business professional and technical new talent, and constantly improve the level of medical technology in our hospital. The hospital will provide a good environment for professional and technical personnel to realize their potential, and strive to do with the system to keep people, with treatment to keep people, with feelings to keep people, give full play to the core role of the business and technical backbone. Increase the investment in personnel training funds, 5% of last year's total business income as this year's personnel training funds, selecting and sending the better business skills of young and middle-aged backbone to go to the three hospitals for further study, selecting and sending a certain number of nursing staff for short-term training to improve their technical skills to adapt to the new form of the development of modern hospitals, the function of the medical and technical departments continue to select and send personnel to go out for further training to learn new types of professional skills, in order to enhance the overall level of medical technology in the hospital. The medical technology level.
3, pay close attention to the quality of medical care to strengthen the quality of medical supervision, establish the quality of survival, to the service to the benefit of the idea. Establishment of a sound medical quality management leadership organization, to further improve the "Medical Quality Management Implementation Rules", "Nursing Quality Management Implementation Rules", by the vice president in charge of business specifically, the medical department, the nursing department specific implementation, to advocate the "loyalty, love and dedication, dedication" of the industry, to strengthen professional knowledge and improve the professional technical level. Professional and technical level, to achieve the "four high" goals of "high diagnosis compliance rate, high success rate of rescue of critical illnesses, high rate of cure and improvement, and high degree of public satisfaction". Improve the quality of medical record writing and standardize various software data. Strengthen the blood management, to prevent the occurrence of blood (plasma) safety accidents.
4, increased investment in equipment, infrastructure construction
(1) the introduction of CT put into use, the acquisition of some medical equipment, improve the efficacy and quality of service, show the comprehensive strength of the hospital.
(2) Increase infrastructure construction: to improve the dining environment for psychiatric patients; inpatient departments to add beds, cotton wool, and other facilities; rational planning departments, improve part of the departmental air conditioning, television sets, surgical equipment, improve the ward environment to meet the needs of patients.