Standardized epidemic prevention and control of medical information
Dear patients and their families and friends:
According to the recent domestic new coronavirus pneumonia epidemic, in order to do a good job in the prevention and control of the epidemic, and to further strictly implement the "external preventive inputs, internal preventive rebound "
Special tips for outpatients and their families
1. Hospital outpatient procedures and patient routes:
The hospital's front door "hospital entrance" or Hospital North Gate "entrance" through the pre-screening and triage into the hospital area, the west side of the front door "exit" or North Gate "exit" out of the hospital area.
Outpatient patients and accompanying family members must wear masks, for you and your family's safety, try to come alone; if you need to be accompanied by a family member, if there are no special circumstances, at most one family member accompanied by the clinic.
Patients and their accompanying family members should show their health code/chaperone card in advance when entering the hospital gate, and actively cooperate with the security guards and pre-screening and triage personnel to receive epidemiological history inquiries and temperature tests. If you do not have a cell phone, use a senior citizen's phone, do not have Alipay, etc., and cannot present your health code, please register the relevant information as required.
The hospital pre-screening triage, fever clinic and general outpatient area division set up norms, hope that the majority of patients and friends to eliminate fear, in accordance with the fever patients and general patients channel into the hospital, the normal consultation.
The hospital specializes in pre-screening and triage clinic and the new coronavirus nucleic acid test sampling point, located in the south side of the outpatient hall, you can make an appointment in the "Luomedicine", or on-site ID card / medical insurance card in the kiosk registration, or in the "Luomedicine". You can make an appointment in "Luomedicine", or register at the kiosk with your ID card/medicare card on site, or register online in "Luomedicine", and then pay and sample the bill.
In order to avoid cross-infection, please do a good job of personal protection, and reduce the number of people gathered in the registration, waiting, medicine, examination, payment and other time strictly in accordance with the landmark one-meter line distance queuing, waiting for medical treatment, please take a seat in the next seat to maintain a one-meter spacing.
2. Outpatient pre-screening and triage process:
Anyone who has one of the following conditions, please take the initiative to register at the hospital's imported pre-screening and triage office, and be brought by the pre-screening and triage personnel to the fever clinic for consultation:
Fever;
History of contact with confirmed cases of neocoronavirus pneumonia or asymptomatic infected persons within 14 days;
Report of neocoronavirus infected persons within 14 days History of travel or residence in the community;
Has had contact with a person with fever and/or respiratory symptoms from the community that reported the previous case or asymptomatic infection within 14 days;
Has traveled to an area of moderate to high risk for C.N.C. pneumonia or is from a site of C.N.C. outbreak;
Has traveled on a plane, train, bus, or other means of transportation that has a person with C.N.C. virus infection.
If you intentionally conceal your medical history, you will be held liable.
Patients who have been pre-screened and referred to the fever clinic can use the Internet hospital "Luomedi Tong" for online registration, waiting query, payment, and access to test and examination reports, in order to alleviate queuing at the self-service kiosks and reduce cross-infection.
3. Consultation recommendation:
Internet hospital remote consultation: free online consultation through "Luomedicine" is simple and convenient, which reduces the trouble of repeated visits to the hospital for follow-up consultations, and reduces cross-infection.
Outpatient booking: Scan the QR code above, add the visiting card in "My" and "Visiting Card", fill in your personal information, and then book an appointment in "Home". The waiting time can be minimized by filling in your personal information and making an appointment on the "Home" page.
In order to ensure patient safety and avoid overcrowding and cross-contamination, please make an appointment in advance and come to the hospital 15-30 minutes before your scheduled appointment.
Requirement for real-name consultation, please hold ID card, medical insurance card and other relevant documents when registering; Internet hospital "Luomedi Tong" users should correctly fill in the ID card number, contact cell phone number and other personal information.
"Luo medical pass" can realize the test and examination online reservation, you can in the home page "test and examination reservation" in the relevant items of the examination reservation, reduce your waiting time on the spot.
When you are waiting for treatment at the outpatient clinic, please obey the arrangement of the staff and do "one person, one clinic, one room".
Each self-service machine is equipped with a quick hand sanitizer, please disinfect your hands in time after operation.
4. Admission process:
Any patient who needs to be hospitalized must go to the outpatient department after pre-screening and triage to be issued an inpatient certificate by the outpatient physician, and it is strictly prohibited to go to the wards on your own to issue an inpatient certificate.
After discharge, patients should first contact the doctor in charge and make an appointment to go to the corresponding outpatient department for follow-up, and are not allowed to go to the wards for follow-up.
Patients attending the outpatient clinic must cooperate with the doctor to fill out the "Commitment for Consultation during the Novel Coronavirus Epidemic", and will be liable for concealing the relevant medical history if they are found to have done so.
In order to avoid cross-infection, related to patients with chronic diseases, tumors or according to the course of treatment, please contact with the physician in charge, according to the physician's arrangements for staggered return to the hospital.
Requirements for the management of ward visits and accompanying
1. In accordance with the requirements of the State and Henan Provincial Health Commission for epidemic prevention and control, the management of inpatient accompanying work has been strengthened, and accompanying is not allowed in principle. Special circumstances require escort, limit to stay with a person escort and relatively fixed, escort need to conduct nucleic acid test and sign the "new coronary pneumonia epidemic during the escort commitment", standardize the wearing of masks.
2. In principle, during the outbreak, visitors are not allowed.
3. The escort card is issued by the physician in charge according to the patient's condition and issued by the nurse, and is not transferable. Strictly control the frequency of accompanying personnel in and out of the ward, is strictly prohibited string of wards.
4. The following conditions are prohibited:
Temperature ≥ 37.3 ℃;
Two weeks have been to the area of the continued spread of cases of new coronary pneumonia or from the new coronary pneumonia aggregation outbreak site, with new coronary pneumonia confirmed cases or asymptomatic infected people have close contact;
Fever, cough, sore throat, chest tightness, dyspnea, mildly nausea, fatigue, slightly poorer spirits, nausea and vomiting, diarrhea, headache, panic, conjunctivitis, and mild extremity or low back muscle aches and pains.
5. All chaperones are required to cooperate with the hospital in temperature screening, take temperature at least once in the morning and once in the evening, and take the initiative to report and answer questions about whether there is a history of travel or residence in the community reported by a person infected with the new coronavirus, and whether there is any close contact with a confirmed case of new coronavirus pneumonia or asymptomatic infected person. If fever, malaise or respiratory symptoms should be reported to the supervising physician and charge nurse, and follow the process to the outpatient clinic.
6. Accompanying staff should comply with the following regulations:
Consciously abide by the rules and regulations of the hospital, and keep the ward quiet, clean and safe. In order to avoid cross-infection, they must wear masks correctly, please do not sit or lie down on the patient's bed. Please wash your hands frequently and do a good job of personal hygiene. When you cough or sneeze, cover your nose and mouth completely with tissue paper, cuffs or bent elbows, and dispose of used tissue paper in the "yellow medical waste" garbage can.
Work closely with the medical staff to provide psychological support and care for patients. Please do not take the patient out of the hospital without authorization, and do not change the companion at will. If you need to change, please inform the supervising physician and the nurse in charge, and conduct nucleic acid test for the newly changed chaperone.
During the period of hospitalization, do not hang out between wards, do not chat in close proximity, and minimize going out. Do not spread rumors.
Working room diligently open windows, ventilation, not *** with towels, tableware, prohibit smoking, drinking, loud noise, spitting and littering in the ward building, prohibit the use of high-power electrical appliances.
7. If there is any violation of the above rules or disruption of the normal medical order of the hospital, and those who are still uncooperative even after being discouraged by the hospital staff or security guards, the hospital has the right to ask them to change their escorts, terminate their escorts' qualifications, and in serious cases, hand them over to the relevant departments for treatment. If there is a willful concealment of epidemiological history, violating the "Chinese People's *** and the State Law on Prevention and Control of Infectious Diseases", it will be transferred to the relevant departments to deal with according to law.
Thank you for your understanding and cooperation!