It is very simple, oh, last time I was in such a situation, their customer service is also a lot of remote processing is the way, can not, and then she let me go to find the installation of the network cable, as if the administrator closed some of the network ports, so restricted, I look for network administrators to help me to open which ports can be you can also try oh! Generally surely are network restrictions, with the use of the time is still very good
This look