Process analysis from the strategic start, from the beginning of the corporate goals, and then to the organizational structure of the enterprise combing, to the position optimization, and then to the process of structural analysis, and then to the process of analysis of the activities, and then the process of optimization of the design.
The author summarizes the four-level classification of enterprise management process in the practice of enterprise consulting, which has been highly recognized by the enterprise responsible for the practical use of the effect is good, as the process combing method is simple and practical. Therefore, this book is in accordance with the four-level classification of business management processes process combing introduction.
The first level of management process is the organizational structure, that is, the strategic decomposition or management function; the second level of management process is the job setup, so that the management function to find a bearing point; the third level of management process is the main affairs of the enterprise's responsibility for the work of the division of the fourth level of management process is to carry out specific activities around the affairs of the work.
How to determine the name of the enterprise's three-level process? The most concise and effective way is to extract or subdivide from the first level of the process that is the organizational structure. Organizational structure is usually divided from the chairman, general manager to the departments or subsidiaries, branches, that is, the enterprise strategy is broken down into units or departments. A standard organizational structure should delineate the functions of each department or unit. Three-level process names come from departmental functions, and each departmental function is a three-level process name. The Supervision and Audit Department, for example, has three functions: supervision management, audit management, and job crime prevention management. Finance Department depending on the size of the enterprise may have funds management, asset management, budget management, accounting management, tax management, financing management, investment management and other functions. We are familiar with the human resources department has talent planning management, recruitment management, training management, performance management, compensation management, employee relations management, promotion management, emotional management, vision management, community activities management and other functions. These management functions are the name of the three-level process of the enterprise.
The enterprise is large, standardized management, the name of the three-level process is more, and vice versa is less. Such as procurement management process is a three-level process name. And large enterprises or standardized management of enterprises, ? Procurement management system work? may be divided into procurement negotiation management process, procurement fulfillment management process, supplier management process, outsourcing management process, or commodity procurement management process, equipment procurement management process, information equipment procurement management process and so on more than three-level process. Similarly, the financial management system of small-scale enterprises may also have only one three-level process, that is? Financial management process?
The functional division of the first-level process organizational structure also provides a direct basis for the job setup of the second-level process. Enterprises according to their size or nature directly behind the functions plus? Manager? or? Minister? The company will directly add "manager" or "minister" after each function according to its size or nature. Supervisor? Mr. K. K. K. K. K. Commissioner? , and its job setting and organizational structure corresponds to. This shows that the enterprise level, two, three process link is how close, ring check, one can not do without the other.
The link between the four-level process and the three-level process is even closer, each three-level process can be subdivided into a number of four-level process, each four-level process can be found in the three-level process map of its source.
Let's also take the procurement management process as an example. Procurement management, including the establishment of procurement systems or standards, procurement market research, supplier selection, procurement contract signing, procurement plan confirmation, purchase orders issued, procurement delivery and settlement, procurement work periodically summarized, supplier cooperation assessment or management, etc., the procurement management of these three-level flow chart of the key points of each expansion to describe a four-level flow chart. Then the name of the four-level flowchart market research flowchart, supplier screening flowchart, procurement contract signing flowchart, procurement plan confirmation flowchart, purchase order confirmation flowchart, procurement settlement flowchart, supplier rating flowchart, supplier file management flowchart, supplier default processing flowchart.
As each three-level process map has a system to formulate and submit the approval of the link, so the enterprise can be? system management system? set up as a three-level process map? System management flowchart, and then the system development, system countersigning, system approval, system release, system modification, system abolition, etc. were identified as four levels of flowchart name.
Enterprise three-level, four-level process map of the 'number of depending on the size and nature of the enterprise.
Process is the pipeline for strategy realization. After the enterprise strategy is determined, the goal decomposition and task allocation will be carried out. The process of breaking down the goals to various departments and dividing the work tasks into posts is the process, and the process of the posts cooperating with each other to accomplish the tasks is also the process. Goal decomposition produces organizational structure (first-level process), work distribution produces job setup (second-level process), the way the work between each position is connected to produce the enterprise's three-level, four-level process. The three-level process is a logical division of the basic affairs of the enterprise organization running work management responsibilities, how to do specific work is the four-level process. Strategy is through the process of level by level breakdown to achieve.
So the existing process can ensure that the strategic landing? Whether simple and effective and how to judge it? Judgment criteria can only be associated with the degree of corporate strategy. The process of detachment from the strategic process is ineffective process, deviation from the strategic objectives of the process is inefficient process, only closely linked to the strategic objectives of the process may become efficient process. Regardless of whether the enterprise process design, the process of doing business is objective. Enterprise processes are bound by the internal and external environment of the enterprise and the quality of the position of the staff, whether to adapt to today's changed reality is the need for process sorting and analysis to determine, improve. Therefore, we can say that process analysis is a panoramic scan of the way the enterprise does things, can also be said to be a slow-motion review. Sorting out the existing processes of enterprises for process management experts, that is, to the CT scanning of the enterprise, where the lesions, where the obstruction is clear. Business managers to learn this method, to improve business management must be very beneficial.
The initial results of the process analysis is to sort out the business process directory system, will be the enterprise directory of three-level processes, four-level process directory is presented. The problems found in the process combing is the focus of enterprise process optimization to solve.