Public Hospital Performance Appraisal Summary Sample (General 5)
The summary is the analysis of the situation within a certain period of time, to make a guiding conclusion of the written material, it can give a person the motivation to work hard, let's write a good summary. The first thing you need to do is to get a good summary of what you want to write. The following is my collection of public hospital performance appraisal summary sample (generic 5), welcome to share.
Public hospital performance appraisal summary 1
I hospital since the end of 20xx performance management work since the start, closely around the improvement of medical quality, medical safety, and create benefits for the principle of adhering to performance management as a general hand to promote the work of the hospital, through the whole chapter of the establishment of the system, the innovation mechanism, to promote the management of the performance of 20xx management work has achieved certain results, is now one year of work report as follows. The work of the report is as follows:
As a medical unit, the core competitiveness of the hospital is the competition for talent, talent competitiveness is to improve the value of human capital to promote the maximization of social and economic benefits of the hospital. Therefore in order to fully mobilize the hospital staff's work enthusiasm, initiative and creativity. Our hospital in 20xx trial run 3 months performance pay assessment based on the actual work of our hospital to modify the 20xx performance management assessment rules, the hospital's clinical, medical technology, logistics, administrative four major responsibility items for the decomposition of the indicators, the formation of six secondary indicators, 12 tertiary indicators, refinement and quantification of the medical work, were implemented to the full 69 employees, and clearly defined the main body of the responsibility to complete the statute of limitations, and the The assessment standard.
Performance management focuses on the process of control, the performance management work of the hospital personally, every Thursday the hospital leadership team to conduct a business meeting, the performance of the departments from the medical, nursing, hospital sensory, efficiency, effectiveness, medical ethics and other aspects of supervision and assessment, the department staff on-site assessment questions to help clinical departments to solve the workflow is not standardized, the goal of the decomposition and quantification of the indicators are not in place and so on, each department monthly report on the performance management. The monthly performance management of the department for the report summarizes, at the same time to report the department staff performance appraisal scores, the revision of the rules more in line with the actual work of the operation, to better achieve the hospital's management objectives.
20xx year I hospital in the performance management effectiveness of the hospital at the beginning of the economic indicators, this year's total annual income of 64 million yuan, an increase of 19 million yuan last year, according to the hospital's performance bonus allocation method, the year for the hospital staff to issue performance bonuses of 12 million yuan. This year, vehicle fuel, office supplies section, equipment maintenance, meals, travel, hospitality and other expenses are significantly lower than last year, which is the performance management work to achieve significant results.
Performance appraisal, breaking the pot of rice distribution model, the performance of the hospital management center of gravity to the large workload, high risk, strong technical clinical front-line positions tilt to achieve more work more pay, excellent performance and pay a benign distribution mechanism. Over the past year, performance management in the continuous summarization and improvement to stimulate the work of medical staff enthusiasm and initiative, to ensure the safe operation of medical quality, and become an important initiative to improve the level of hospital management. Specific content is:
First, the implementation of pay according to labor, the index of refinement. The clinical departments combined with the characteristics of the work of the department, the medical care workload, the severity of the patient's condition and the technical difficulty of the work and other elements of further refinement, so that the positions have a clear quantitative assessment methods, this refinement of individual performance and bonuses are directly linked to the full embodiment of the distribution mechanism of the more work more pay, so that health care workers are no longer for the workload, the workload of the heavy catty, but rather, in terms of work ability and business skills, the hospital has made great efforts this year. This year, the hospital vigorously invested funds to support the department to train professional backbone, the hospital director, head nurse and business backbone in batches to the People's Liberation Army Second Artillery Hospital and the autonomous region hospitals for further study visits to learn, in the case of increased patient shortage of medical personnel, the department of the staff on duty overtime to complete the work task, reversing the clinical work of the dry more or less of a kind of situation.
Second, the implementation of pay per post, that is, according to the nature of the work of different posts set up different post coefficients, so that the post and pay closely, the implementation of the ability to post the performance appraisal and distribution methods, able to the mediocre, so that the business backbone Third, the implementation of the performance of the merit pay, the performance of the distribution of the quality of the work, patient satisfaction, peer assessment, attendance, overtime and so on, reflecting the effectiveness of the work of the assessment of the remuneration The distribution method, the formation of personal incentives and hospital development combined, from the mechanism to reflect the good and bad are not the same.
Third, in the hospital staff work hard at the same time, the Office of the assessment is also conscientious to complete their own tasks, the work of the whole year in addition to the monthly accounting on time to report wages, the hospital performance appraisal implementation of a year, the first time to see some results, the workers from the benefits, taste the sweetness, and further promote the enhancement of the management of the hospital, which is also for the performance of the next year's hospital to promote the work of the confidence growth, the 20xx year, the hospital will collect the peer evaluation, attendance, overtime and so on, reflecting the performance of the work to obtain compensation. In 20xx, our hospital will collect the opinions and suggestions of all the staff, adopt the development prospects of the hospital and constructive comments, set up new management objectives, re-revise the performance management plan and implementation of the program in 20xx, for the development of the hospital in the creation of a good, so that the hospital is on a new level. Add new momentum to the economic development of Lund County.
Each section of the monthly performance management for the report summarized, while reporting the section personnel performance appraisal scores, the rules of the revised more in line with the actual work of the operation, to facilitate the better realization of the hospital's management objectives. Dry really play a role in the formation of the echelon construction, so that health care personnel personal business ability and professional value is reflected, and promote the overall development of the hospital talent team.
Public hospital performance appraisal summary 2According to the xx city and food and drug supervision and management bureau of the spirit of the document, guigang city food and drug (20xx) No. 13 document and other relevant documents, in order to fully mobilize the work enthusiasm of our hospital staff, improve the quality and efficiency of service, the establishment of the pay according to the post, according to the performance of the remuneration of the . Internal distribution incentive mechanism, improve service level and work efficiency. Combined with the actuality of our hospital, our hospital on the staff of the annual performance appraisal, now the performance appraisal work is summarized as follows:
First, the establishment of the appraisal organization
The establishment of the president as the head of the assessment of the hospital council as a member of the leading group, open, fair and impartial assessment of each employee.
Second, the assessment principle
Adhere to the principle of public welfare hospitals, the implementation of performance appraisal linked to social benefits, adhere to the fair, just and open assessment methods and comprehensive evaluation, reasonable quantitative assessment methods, to the basic public **** eye-friendly medical services and basic medical services as the focus of the assessment, and to promote the full range of employees of our hospitals. Fulfillment of duties; adhere to the combination of self-assessment and regular assessment; so that at any time to be able to accept the supervision and assessment of the higher leadership; assessment results and staff income and treatment, the implementation of the preferential remuneration, taking into account the fairness; to the first-line positions tilted to the important positions; the principle of the appropriate gap.
Three, the assessment content
Performance assessment content mainly includes moral, diligence, service quality, public satisfaction, veto indicators.
(a) moral, diligence assessment refers to the staff's medical ethics, industry style, hospital discipline and compliance with hospital rules and regulations and the accuracy of the data of the statements.
(2) service quality
(1) basic medical and standardized medication: including medical safety, in and out of the hospital diagnosis compliance rate, imaging and test report positive rate, nursing work related system standardized operation, the statutory infectious disease report rate, the rate of qualified medical waste disposal. Outpatient registration compliance rate, antibiotics two or more combinations, hormones, intravenous infusion control rate, outpatient prescription writing compliance rate, drug revenue as a percentage of business revenue, average cost of outpatient prescriptions, average cost of hospitalization;
(2) quality of care;
(3) public **** medical services;
(5) auxiliary departments;
(6) Financial management, including financial inputs, project inputs and own inputs. The implementation of two lines of management of income and expenditure, funding and expenditure of the budget system, the strict implementation of national financial policy, financial discipline and accounting system.
(7) Pharmacy quality.
(3), the number of services according to each position, combined with the actual eye hospital, work to complete certain tasks.
(d) Mass satisfaction is to listen to the views of the masses, the implementation of satisfaction assessment of each employee.
(E) veto indicator refers to the occurrence of medical disputes and errors and accidents, as well as the implementation of a veto of medical ethics and morals of the implementation of the bad, the month has a veto vote no performance pay.
(F), attendance
(1) the strict implementation of the 24-hour duty system;
(2) consciously on time every day to and from work, on duty and handover;
(3) to participate in the collective meeting and study on time;
(4) bereavement leave, marriage leave, maternity leave, sick leave, personal leave, absenteeism.
(F), the assessment standards
(1) staff according to the requirements of the assessment rules, the adoption of a percentage system of assessment standards: moral, diligence, indicators accounted for 45%,,, service quality indicators accounted for 35%, public satisfaction indicators accounted for 20%. In the assessment, the points are deducted until the end, not to implement the negative points system.
(2) the director of the city eye doctor and Food and Drug Administration assessment;
Fourth, the assessment method
The hospital assessment leading group in accordance with the performance appraisal program combined with the day-to-day work of the fair and just for each employee scoring, and then the results of the assessment of the hospital three days of publicity, and then reported to the municipal bureau for the record if there is no objection.
(VII) assessment time: December 18, 20xx.
(H) the results of the assessment of the whole hospital in the staff of 35 people, the director of the city board of directors for the assessment, should be assessed 34 people, the actual assessment of 34 people more than 95 points 20 people, 90-94 points more than 14 people, after three days of publicity without objection.
Public hospital performance appraisal summary 3
In order to implement the deepening of the reform of the medical and health system, to promote the development of health care in our region, according to the spirit of the relevant documents at the higher level, our hospital performance appraisal self-assessment, is now reported as follows:
First, the main business to carry out the situation
1, to improve the service process, improve the work efficiency.
In accordance with the requirements of "the simplest procedures, the fastest efficiency, the shortest time, the best service", to simplify the medical links, shorten the medical process, improve efficiency, so that the medical process in order, smooth and smooth; the opening of emergency emergency green channel, the implementation of the 24-hour emergency services and test results of the time-limited reporting system, the clinic The company has also implemented a compulsory medical guide service to ensure that patients have convenient and quick access to medical treatment.
2, strengthen doctor-patient communication, improve service attitude.
For the part of the medical staff service consciousness is not strong, communication with patients is not in place, the service attitude is hard and so on, we continue to strengthen the education and training of staff, enhance the staff's awareness of the service, and guide the staff to strengthen the communication between doctors and patients. Our hospital was organized and held a general meeting of physicians and nurses, hospital leaders were analyzed at the meeting of the hospital's current situation and tasks, requiring all medical staff to firmly establish a "patient-centered" concept, enhance the sense of service and sense of responsibility, to improve the service attitude and service mode, respect for each patient, and more with the patient! They should communicate with patients in a skillful, informative, methodical and quality way to win patients' trust and understanding, alleviate conflicts between doctors and patients, establish a harmonious doctor-patient relationship and improve patients' satisfaction. Encourage everyone in the work to cultivate the virtue of the sense of gratification, the pride of saving lives and helping the injured, the happiness of serving patients, the sense of achievement of self-fulfillment and the joy of a colorful life.
At the same time, we for individual medical staff service attitude is poor, take the form of collective help to do a good job of thinking. Such as patients in the new rural cooperative reimbursement, reflecting the problem of poor service attitude of a staff member of our hospital, hospital leadership timely find this staff to do the work, after more than an hour of education and communication, so that it ultimately recognized their own mistakes, accepted the criticism, and said that the future will never appear similar problems.
3, improve the quality of medical services, improve the level of medical services.
First, continue to adhere to the "patient-centered, in order to improve the quality of medical services" as the theme of medical management concepts, comprehensively strengthen the quality of medical work, firmly establish the quality of consciousness, and constantly improve the overall level of health care; combined with the actual work of the hospital, to further improve the 13 hospital medical system requires the medical staff to consciously implement the first physician responsibility system, the three-tier system. The first physician is responsible for the implementation of the system, the three physician room system, pre-operative discussion and difficult and critical case discussion system, the three check the seven and other important systems of medical care.
Second, supervision, inspection and monitoring. The company's main goal is to provide the best possible service to its customers. Such as practicing in accordance with the law, informed, three-stage check-up system, surgical safety verification, anesthesia before and after the visit, rescue of critically ill patients, a variety of case discussion, consultation, physician handover system and so on. The establishment of the safety inspection system and the three-shift work checking system, focusing on checking the existence of safety hazards in the department, found that the problem of timely response measures.
Third, standardize the writing of medical documents and improve the quality of medical records. Supervision of medical personnel at all levels to seriously implement the "Shandong Province, the basic norms of medical record writing", "nursing paperwork writing norms".
Fourth, the organization of medical personnel to study the relevant national health laws and regulations and medical core system, to improve the legal awareness of medical personnel, quality awareness, risk awareness, service awareness and safety awareness, to strengthen the knowledge of medical safety and business skills education and training.
Fifth, to strengthen the clinical nursing work, to provide patients with high-quality nursing services, and actively carry out the "creation of high-quality nursing service demonstration wards" activities, has formulated a program for the implementation of the activities, held a mobilization meeting and the implementation of the activities of the plan. Strengthened the patient-centered service concept, strengthen the basic care, improve nursing service measures, further standardize the clinical nursing work, improve the quality of nursing services.
4, to carry out three activities, take the initiative to change the style of grounding.
In order to further strengthen the management, to ensure medical safety, to implement the "second" assessment of the connotation of the construction standards, to meet the requirements of the continuous improvement of the medical process, the hospital leadership team members in-depth department to carry out "three one" activities, that is, the monthly
Second, the management of the operating situation
1, strengthen the hospital affairs open, so that patients understand consumption.
In response to the NPC reimbursement process and proportion, drug prices and other hot issues, our hospital in the outpatient hall and outpatient charges, inpatient charges, NPC reimbursement window and other conspicuous locations, the use of electronic display screen or display boards to the community a comprehensive publicity, the public drugs, inspections, charges, charges and fees; outpatient, emergency, hospitalization, infusion, and other medical procedures.
2, over the past year, from the various departments carefully screened more than 40 active, love to study the business of the technical backbone to higher hospitals for further study.
Specialized in internal, external, women, children, imaging and other specialties. Through further study, gradually accept the advanced service concept, and constantly improve the level of medical technology services, will gradually develop into the hospital's future characteristics of the department business backbone and discipline leader.
Three, strengthen the security work
Patients admitted to the hospital to strengthen the security advice, remind patients to pay attention to the safety of personal belongings, strengthen the patrol, minimize the occurrence of theft phenomenon, and strengthen the communication with the public security departments, *** with the maintenance of a good security environment in hospitals, to create a safe hospital.
Public hospital performance appraisal summary 4
20xx, in the district government, the Health Bureau of the correct leadership and strong support, vigorously strengthen the construction of the industry style, efforts to mention the level of health care services, and strive to build a harmonious relationship between doctors and patients, the overall work has made greater progress. strong>
(a) basic medical services and medical safety
I seriously organize the implementation of the full "three basic and three strict" training, regular assessment, through a variety of forms of supervision of the business staff to strengthen the skills of learning, and constantly improve the basic skills and theoretical level, a better completion of the year's basic medical service Work, annual outpatient visits xx times, an increase of xx times than last year, hospitalization xx times, an increase of xx times than last year, business income of xx yuan, an increase of xx yuan than last year, the rate of qualified medical records writing reached 100%, the rate of qualified prescription writing reached xx%. No medical events occurred in the hospital throughout the year.
(B) the new rural cooperative medical work
continued to carry out timely hospitalization reimbursement and outpatient coordination of the summary of the work, the strict implementation of the visit audit procedures, timely and accurate reporting of all kinds of information, do a good job of publicity and publicity. xx year I hospitalized xx times, reimbursement funds xx yuan; outpatient reimbursement xx times, reimbursement funds xx yuan, a better completion of the new rural cooperative medical work this year. The work of the new rural cooperative medical care is well completed this year.
(C) the activities carried out within the hospital
In order to conscientiously carry out a good "three good and one satisfied" activities. To achieve good service, good quality, good medical ethics, the masses are satisfied, we will be the first to strive for excellence in activities and hospitals to carry out the "three good and one satisfied" activities combined with bring, in the hospital to organize all employees to study the advanced deeds; study the region's health system on the development of a good "three good and one satisfied" activities. "The important spirit of the activities, combined with the actual hospital, pay close attention to the implementation of the responsibility of the target and the implementation of hospital rules and regulations. In the specific work, the establishment of an assessment team, weekly implementation of a major inspection of the hospital's work, monthly implementation of the assessment of the completion of the responsibility of the target, the assessment and performance pay linked. The implementation of the monthly meeting system, the monthly organization of all staff to learn the relevant business knowledge, rules and regulations, inform the month's assessment of the problems that exist in the work of the work, and the next month's work requirements. Through the above measures, the hospital appearance has been significantly improved, medical ethics further embodied, reports, complaints significantly reduced.
(D) comprehensive management
xx year, the hospital no cadres, employees petition; unit no criminal cases, public security cases and major security accidents; the hospital no "two illegal" cases; did not issue a false birth certificate; the hospital employees no births outside the policy; birth of a complete registration; to be able to timely convey the spirit of the relevant documents of the higher authorities. The hospital has been able to convey the spirit of the relevant documents from the higher levels in a timely manner, and has completed all the work tasks assigned by the higher levels without fail.
(V) Evaluation and Supervision
In 2007, the hospital strengthened the supervision of the quality of professional ethics and service level of medical staff. The full implementation of the hospital affairs open system: the hospital's service process, charges, ethical construction, etc. open to the community; the hospital's major decisions, financial income and expenditure, etc. open to the hospital staff. Strengthen the communication between doctors and patients, designate special persons to deal with the problems reflected by the public, solve the problems by a deadline, and consciously accept the supervision of the public. Strictly implement the informed consent system for hospitalized patients, do not exceed the standard charges, standardize the use of drugs by doctors, and resolutely put an end to the phenomenon of "billing commission" and "large prescriptions". The company regularly holds quarterly meetings with patients and the public, and carries out questionnaire surveys in an effort to achieve public satisfaction and the satisfaction of unit employees.
(F) financial management
We strictly implement the financial budget system and accounting system, all cash are used in accordance with the provisions of the scope of use; business income are deposited into a special account, the use of financial uniform bills, to achieve the same day, the same day, and regular settlement, the use of uniform bills, bills consistent with the use of large sums of money through the use of the hospital affairs meeting to discuss the implementation of democratic decision-making; The purchase, sale, and disposal of fixed assets are strictly enforced by the reporting and approval system.
(VII) medical ethics and discipline work
The hospital strictly implement the relevant provisions of medical ethics, adhere to the clean practice of medicine, no acceptance of patients red packets occurred; conscientiously implement the construction of honesty and integrity of the party and anti-corruption and corrective work, and effectively grasp the party cadres and party education, centralized purchasing of medicines, bidding, equipment purchases, the operation of the funds of the **** no irregularities. The company's business is a good example of how it can be used.
Second, the next step in the work of the intention
I hospital performance appraisal work, in the Health Bureau under the correct guidance, is the steady progress of an orderly manner, made some achievements, but there are still some problems, in the new year we will be the work of the target plan for a sorting out of the completed and unfinished goals and tasks for the record.
We firmly believe that: the whole hospital cadres and workers united, to overcome the difficulties, unity and progress, pioneering, in the next year's work will certainly be able to achieve greater results.
Public hospital performance appraisal summary 5
With the approach of 20xx, we are about to say goodbye to the unforgettable 20xx. in this year, we 5 floor of all nursing staff in the hospital at all levels of leadership leadership and other sister departments under the leadership of the support and help of the nurses of the Department of the concerted efforts to work proactively, and continue to emancipate the mind, update the concept of setting up a high degree of dedication and responsibility, combined with the nature of the work of the department, around the hospital center of the work of the nurses. The nature of the work of the department, around the center of the hospital work, pragmatic, practical and hard work, better completed the work of the department's various tasks, and achieved better results, in order to summarize the lessons learned in the past, in order to lay the foundation for the work of the new year, is summarized as follows:
In the past year, our department total **** to accept more than 3,000 times in the hospital, more than 10,000 times of testing and phlebotomy In the reception of the number of patients increased at the same time, we do not forget the quality of service, due to a slight shortage of manpower, the nurses in our department, each and every one of them, regardless of fame and fortune, often work overtime, to do busy but not chaotic. It is their selfless dedication to ensure the smooth progress and rapid development of the work of the department. In this year, we did and patients and their families "zero" complaints, "zero" quarrels, "zero" occurrence of medical accidents, infusion reaction "zero" appear, really achieve the "zero" appearance. "Zero" appeared, the real quantity and quality of the double increase.
In 20xx, all of us in the department seriously studied the content and spirit of the meetings and speeches of the leaders at all levels of the hospital, resolutely implemented the various documents issued by the hospital, set up a correct worldview, outlook on life, values, adhere to the concept of "all for the patients", strengthen the communication between doctors and patients, and constantly improve the ideological and moral cultivation, and to carry out self-criticism seriously, resolutely resist the influence of the hospital. Seriously carry out self-criticism, resolutely resist the purchase and sale of drugs in the unhealthy wind, the anti-commercial bribery will be raised to the height of the political ideology to recognize and treat the phenomenon of no medicine kickbacks occurring in the department.
The whole department can consciously abide by the rules and regulations of the hospital and labor discipline, to do small things in style, big things in principle, never make unprincipled disputes, mutual support in the work of each other, mutual understanding, the department staff division of labor is clear, each in his own department, each responsible, united and pragmatic, to overcome the manpower shortage, the task of the situation, to ensure that the normal smooth running of the work of the medical services. In accordance with the requirements of "Grade 3A" Chinese medicine hospital to complete the clinical work, and high quality to complete a variety of software, the organization of the accounts, seriously study the job duties, core systems, and strictly in accordance with the duties, the requirements of the system work, seriously study the "three basics" and Carrying out post training, to achieve strict requirements, rigorous style, strict organization. Strict implementation of the "three reasonable" norms, to achieve reasonable medication, reasonable fees, service to the people, and better completed the leadership of the work assigned to the task.
Active use of new technologies, in view of the picc intubation has a simple operation, the patient's pain is small, the activities are not restricted, the drugs take effect quickly, reduce the workload of nurses, etc., this year, we have increased the promotion of picc intubation and the use of this year's department, at the same time, in order to prevent the occurrence of improper nursing care after the intubation of the tube to affect the continued use of the tube, as well as to the patient to cause unnecessary pain and economic loss, my department has repeatedly organized the study of the picc tube.
In the past year, we have strengthened the theoretical learning of all nurses. In the professional examination of nurses, five nurses in our department got the professional qualification certificate of nurses. At the same time, we also strengthened the training of young nurses in business skills, often using the noon lunch break for skills training, through this learning and communication, so that they gradually matured in a relaxed and pleasant environment, and became competent in business. In addition, the hospital sends our staff out of the hospital to Anhui Provincial Hospital for business learning and exchange, following the development of the forefront. In addition to these, we also actively participate in various collective activities organized by the hospital, and enthusiastically arranged programs to participate in the hospital's activities and evenings, in these gatherings and activities, all of us y feel the collective warmth and harmony.
Summarizing the past, the achievements are like the fruit of the golden autumn, although beautiful, but have quietly fall, in the taste of success at the same time, we should also be sober to see that there are shortcomings: in the management of awareness but also boldly innovative, persistent; in the humanization of the care, we still need to explore more, really deep into the heart of the patient; in the implementation of rules and regulations, there are still a small number of comrades indifferent; in the paper writing, nursing research a few years ago, we have been able to find the best solution to the problem, and we will continue to work with them to solve it. The paper writing, nursing research is nearly blank.
Looking ahead, we can't be complacent about what we've achieved, and we shouldn't be saddened by our shortcomings, we should encourage ourselves and keep up the good work. Every time I walk in front of the hospital, see our new hospital building is about to be completed, deep down there is a kind of heartfelt pride quietly rose, every time this time, I will be more determined to work in the future to win the confidence, but also on the future development of our hospital is full of confidence and pride!
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