Blomberg washing machine service center 24 hours after-sales service telephone: (1) 400-665-1801 (2) 400-6131-680
In the use of the process of washing machine will inevitably encounter faults, if encountered in the washing machine repair to find who, and how to repair. How to repair. It is recommended that you can directly call the after-sales service phone number to apply for after-sales service. Professional maintenance personnel door-to-door detection service, the implementation of the national unified standardized service charges,
A price without additional charges. If you detect a fault and need to repair, the engineer will inform us of the cost of repair, repair is not good, no charge, by our own decision whether to repair. Confirmation of the repair, after the repair of the original part and the same nature of the failure to protect 90 days
One, the repair process: online/telephone booking & gt; customer service registration acceptance and send workers & gt; engineers to confirm the location of customers door to door & gt; door-to-door inspection and presentation of the offer & gt; engineers repair & gt; user acceptance & gt; maintenance costs paid & gt; completion of maintenance services & gt; after-sales service Return visit>Evaluation of service>Enter warranty.
Two, repair instructions:
Extremely fast door holidays, 24-hour service, 1-minute appointment, the fastest engineer 30 minutes door
Price Transparent use of the nation's leading meter service, no invisible consumption, put an end to the black repair
Quality Assurance All maintenance projects are covered by the warranty, so that you do not have to worry
Professional masters All masters have been trained in the field, and have been trained in the field of maintenance, so that they have been trained in the field of maintenance. Professional masters all masters have undergone professional training, uniform clothing, licensed
Service all visits all services all visits, service quality double insurance
Remarks: engineers come to the door with the user to confirm the price of the service, if the user chooses not to repair, you need to pay 50 yuan
Blomberg washing machine after-sales service phone: 400-665- 1801
Blomberg washing machine repair phone: 400-665- 1801
Blomberg washing machine common failure problems
Failure 1: the amount of water into the water does not reach the set level when the water stops.
Analysis and repair: this fault is mainly poor performance of the water pressure switch, so that the air pressure inside the air collection room has not yet reached the prescribed pressure, its contacts will be converted from the disconnected state in advance to the closed state and stop the water feed, the specific causes and treatments are: (1) water pressure switch water level control spring pre-compression is small, as long as the screw to increase the pre-compression of the water level control spring can be solved. If the water level control spring elasticity becomes small or loses elasticity, replace the water level control spring. (2) water pressure switch cam groove wear or damage, generally to replace the cam can be resolved.Failure 2: the amount of water must be more than the set water level before stopping the water.
Analysis and repair: This phenomenon indicates that the actual water level has reached the required height, the water pressure switch air pressure inside the air collection chamber still does not reach the required value, only continue to raise the water level, the water pressure switch will act. Specific reasons and treatment methods are: (1) water pressure switch air chamber air guide nozzle blockage or air leakage. As long as the removal of air-conducting nozzle debris; or in the leakage with 401 adhesive sealing can be. If the air guide hose is aging kink or rupture leakage, then to replace the air guide hose. (2) water pressure switch water level control spring pre-compression is too large. As long as the adjusting screw will be turned out some, reduce the water level control spring pre-compression can be. (3) Deformation or damage to the reversing top lever and transmission parts in the water pressure switch. Can be solved by repairing the correction, and in serious cases, the water pressure switch should be replaced.Fault three: program into the washing state, the motor rotation is normal, but the wheel does not turn.
Analysis and repair: the fault occurs in the motor to the mechanical transmission between the parts of the wheel. Specific causes and treatment methods are: (1) motor pulley, clutch pulley and wave wheel fastening screws loose, slip wire or broken. Just retighten or replace the fastening screws; if the square hole of the wave wheel is rounded, replace the wave wheel. (2) Triangle belt slipping or falling off. As long as the appropriate motor and clutch distance and in the triangle belt rub some rosin powder to increase friction can be solved. If the triangle belt is aging and deformation, then replace the triangle belt. (3) clutch reduction mechanism parts wear or damage, generally to replace the clutch assembly to work.Fault four: when washing, the dehydration bucket with the turn.
Analysis and repair: dehydration bucket with the rotation of two cases, one is the dehydration bucket clockwise direction with the rotation; the second is the dehydration bucket counterclockwise direction with the rotation. The specific causes and treatment of the clockwise direction of the bucket with the turn is: (1) the brake belt is loose, so that the brake belt on the dehydration axis of the braking torque is reduced, as long as the reinstallation of the brake belt can be good. (2) The brake belt is seriously worn or damaged. Can be adjusted by rotating the adjusting screw, the pawl position appropriate adjustment, increase the braking torque of the braking belt on the dehydration shaft, serious replacement of the braking belt. Dehydration bucket counterclockwise with the specific causes and treatment are: (1) clutch torsion spring off, broken or torsion spring and dehydration shaft with too loose and slippery, so that the torsion spring loss of non-reversal function. As long as the reloading torsion spring or replace the torsion spring can be, serious cases to replace the reducer. (2) clutch brake band loose, worn or broken. Just re-tighten or replace the brake band. (3) Clutch brake spring or fork spring is too soft or broken. Just replace the clutch brake spring or fork spring to solve the problem.Failure 5: washing, motor forward and reverse operation is normal, while the wave wheel can only one-way reversal, can not turn.
Analysis and repair: this fault is the clutch pawl fork deformation or adjusting screw screwed too deep, so that the pawl working position can not be in place, resulting in the washing shaft and the dehydration shaft in the washing state is not separated. Because the clutch pawl working position is not in place, the square wire clutch spring can not be dialed loose, so that the washing shaft and the dehydration shaft are clutch spring hold, and the dehydration shaft in the state of washing is held tight by the brake belt. When the clutch pulley rotates positively in the clockwise direction, the pulley cannot be driven to rotate. When the clutch pulley counterclockwise direction reversal, both is the clutch square silk clutch spring spinning direction, so that the washing shaft and dehydration shaft separation; and is the clutch knob spring spinning direction, the dehydration shaft is still held by the brake belt, this time the wave wheel can be reversed rotation. First, properly adjust the adjustment screw, so that the pawl fork and brake lever clearance in the normal range, if the pawl fork deformation damage, the pawl fork can be repaired and corrected, and when the seriousness of the replacement of the pawl fork in order to solve the problem.Failure six: slow drainage.
Analysis and repair: this fault is generally not fully open the drain valve or drain pipe is not smooth. Specific causes and treatment methods are: (1) drainage valve clogged with debris or drainage hose bending deformation. As long as the removal of debris in the drain valve or replace the drain hose can be solved. (2) drainage lever and rubber valve gap becomes large, as long as the appropriate adjustment of drainage lever and rubber valve gap can be. (3) drain valve spring is too long or lose elasticity. As long as the replacement of the inner spring can be. (4) Drainage solenoid valve moving iron core damping or suction becomes small. Clear the solenoid corrosion dirt or replace the drain solenoid valve.Fault seven: drainage is not clean.
Analysis and repair: this fault is generally a poor performance of the water pressure switch or air piping leakage, so that the air pressure inside the air collection room becomes smaller, when the water level in the bucket has not fallen to the required position, the water pressure switch contacts will be early action, so that the total drainage time is shortened, resulting in the drainage of the fault is not clean. Just try to find the air line leaks and seal with 401 adhesive can be. If the water pressure switch is damaged, replace the water pressure switch.Failure eight: after the end of dehydration, braking time is too long.
Analysis and repair: the fault is that the brake belt can not hold the dehydration shaft brake wheel, so that the brake friction is reduced. Specific causes and treatments are: (1) the clutch on the brake belt installation skewed, lining wear or fastening screws loose. Simply reinstall or replace the brake band. (2) The brake spring is loose, broken or has lost its elasticity. Simply reinstall or replace the brake spring. (3) The brake lever is pinched by the pawl fork and can not be returned to the position, so that the brake band can not hold the dehydrated axle brake wheel tight. As long as the pawl fork position adjustment, repair or replacement of the fork can be. (4) electromagnet moving core is blocked by debris can not be fully extended, so that the brake lever can not be restored to its original position. As long as the removal of the electromagnet on the core of the corrosion of dirt or repair and replace the electromagnet can be.Fault nine: dehydration, dehydration bucket has a large vibration noise.
Analysis and overhaul: the specific causes of vibration noise caused by the dehydration bucket and processing methods are: (1) between the dehydration bucket and washing drum debris. As long as the debris can be removed. (2) Dewatering bucket balance ring rupture or leakage, so that the bucket rotation loss of balance. Just replace the balance ring can be solved. (3) Dewatering drum flange fastening screws loose or broken. Just tighten or replace the flange can be. (4) Dewatering bearing is seriously worn or loose. Simply tighten or replace the dewatering bearing.Three, the purpose of the service
After-sales service adhering to the "Min Zhi Da Zunxiang Yue" service purpose, to create agile and fast intelligent service system, to provide high-end noble pleasure experience, to realize the real one-stop service, to bring you a diamond-like constant and noble service experience.Blomberg Blomberg's "Instant Privilege Service" has established itself in the kitchen appliance service industry and achieved a pioneering position in the service field. Intelligent multi-channel: from the current digital era, in line with the expanding trend of mobile users, to develop a new mode of kitchen appliance service; efficient and quick response: from the new era of user experience needs, to create anytime, anywhere, simple and convenient service experience; enjoy more intimate: from the customer's high-quality service experience, the service experience beyond the consumer's expectations.
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Baoji City (Weibin District, Jintai District)
Lanzhou City ( Chengguan District, Qilihe District, Xigu District, Anning District, Honggu District)