Part I
In accordance with the arrangements of the Organization Department of the District Party Committee, XX X, I went to the Bureau of Letters and Visits in X month, I was responsible for the work of letters and visits in the Visits and Reception Section. In the Bureau of Letters and Visits leadership care, support, in the help of all comrades, better to complete the work of the task, is now on the work of learning to make a brief report.
First, the work accomplished
(a) daily reception I participated in the reception of the ** medical equipment company restructuring, ** company restructuring of the leftover issues, ** shopping mall renovation disputes, ** store rental disputes, ** town market heating disputes, ** village villagers on the village of the elementary school hill contract disputes and so on, more than 20 cases of collective visits. Participated in the reception of individual visits more than three hundred times; involved in the "high-speed rail" demolition, ** branch contract fraud case, such as 5 batches of petitions to the municipal government to deal with emergencies. In the daily reception work, I can in accordance with the petition reception procedures, patiently listen to visitors, seriously record, sort out the situation. For their own grasp of the problem, in accordance with the relevant policies to explain, guide, answer, for not sure of the problem in a timely manner to the leadership to report.
(2) guarantee case "** neighborhood" for the case of housing license, is the leadership of a letter to me to guarantee the backlog of cases. I first through the existing basic materials, to understand the basic situation of the case, clear the department involved in the case. Under the guidance of the leadership of the Bureau of Letters and Visits, the preparation of the leading visit work program. After leading the visit, in the Municipal Bureau of Letters and Visits and the Municipal Construction Committee, the Municipal Real Estate Bureau under the leadership of communication and coordination, the departments have now reached an agreement: the Municipal Construction Committee to the Municipal Bureau of Letters and Visits joint meeting to play a report, by the Joint Meeting of the study, the leadership signed, the real estate sector in accordance with the non-domiciled housing for ** cell owners for the housing title certificate. The current situation is that the report of the Municipal Construction Committee has been reported to the Office of the Joint Meeting of the Municipal Bureau of Letters and Visits, waiting for the study. I will still feel free to communicate with the leadership of the Municipal Bureau of Letters and Visits, owners' representatives, and strive to solve the problem as soon as possible.
Second, learning
In order to adapt to the work of the reception of letters and visits, improve their ideological awareness, strengthen the theoretical cultivation, I carefully studied the General Secretary "July 1" speech, the purpose of the party, "Three Represents" important idea and scientific development. "important thought and the scientific concept of development has a more profound understanding; study the district party secretary Yang in the district * speech at the congress, as well as "** attack" contest, "I add glory to **" theme of practical activities and other materials, to deepen their understanding of the district situation, to improve their understanding of the work of the petition reception. The materials deepened my understanding of the district, and enhanced my awareness of **, responsibility and service. Learned the "Regulations on Letters and Visits", "Provincial People's Government Letters and Visits Matters Review and Review Measures", "365 examples of common letters and visits" and other basic knowledge of the reception of letters and visits, enriching their knowledge structure.
I also to the Bureau of Letters and Visits Bureau leaders, old comrades to learn, please teach, understand, master some of the basic situation of the old petitioners, ask them to teach the petition reception should pay attention to the problems and skills, in order to better fulfill the task of petition reception to do the necessary knowledge reserves. In my reception work, I was able to take each case seriously, study the laws, regulations and policy evolution involved in the case, understand the ins and outs of the events involved in the case, and constantly enrich my experience and accumulate working experience. I also drafted the former ** economic and technical cooperation company restructuring pre-retirement workers request for medical insurance situation statement, "on the ** store owners on behalf of ** and other petitions report" two letters and visits to the special report materials, recognized by the leadership.
Third, a few points of experience
I have been working for many years in the * Bureau of * section, the reception of letters and visits is a common thing. Although I have also encountered some thorny problems, but also have been abused, threatened, but still able to cope better. Because after all, the face of the personnel is relatively single, the problem is more concentrated, the policy is very clear, after a patient explanation, channeling, the problem is dissolved.
In the Bureau of Letters and Calls in the face of the petitioners on the complexity of the more complex, reflecting the complexity of the problem, can be said to include all levels of society. Especially in response to the sudden group petition, the situation is more intricate and complex, the scene is difficult to control. In the face of these complexities, in the face of the people at the grassroots level, I realized that, as a petition receptionist, we should strive to improve the following aspects of the basic quality and ability.
First of all, there should be a broad knowledge base and rich accumulation of policies. To understand the current situation corresponding to the relevant policies, such as housing demolition and relocation, land acquisition, pension insurance, work-related injuries, low insurance, enterprise restructuring and other aspects of knowledge. To constantly summarize the work, learn lessons and accumulate experience. This is the only way to clarify the root of the problem in the specific work, seize the essence of the petition and the crux of the problem, correctly guide, guide the petitioners, put forward reasonable suggestions to the relevant departments, in favor of the dissolution of the petition case.
Secondly, be patient, passionate and sympathetic. Uneven, where the petition, there are a bellyful of grievances and injustice, the emotions are inevitably agitated, the language is inevitably overreaching. To warmly receive, patiently listen, put yourself in the shoes of the petitioner to understand the difficulties, to close the distance, equal communication, so as to understand the real situation of the incident. To learn to tolerate, no matter what the situation, sarcasm, accusations, abuse, can not be anxious, to treat the petitioners with a calm mind.
Third, to adhere to the principle, according to the policy. As a petition receptionist, we are on behalf of the party and the government to communicate with the masses, solve the problems encountered by the masses, is a bridge, is a link, to deal with the problem to take into account the national, collective, individual interests, words and deeds should be reflected in the party and the government to treat the people's feelings. Must adhere to the principle, according to the policy, to maintain the image of the party and the government, to protect the interests of the people.
Fourth, to have strong communication and coordination skills. To learn to communicate with the petitioner, accurately grasp the basic demands of the petitioner; to be good at communicating with the relevant departments, grasp the relevant policies and regulations, and seek ways to solve the problem. In the past petition reception work, I can learn with an open mind, hard work, strict requirements for themselves, and better complete the leadership of the work task. Ideological awareness and business capacity has made great progress, sense of responsibility, sense of development, sense of service have been substantially improved. At the same time, I am also aware of their own shortcomings, and grass-roots people need to strengthen the ability to communicate and dialogue, the policy and regulations involved in the reception of letters and visits need to further study and accumulation, encountered a number of thorny issues need to calmly analyze the face of accusations of sarcasm and learn to deal with it calmly.
As a member of the party, as a reserve cadres, I have the confidence and determination to continue to work in the future down-to-earth, pragmatic, pioneering and innovative, and constantly exercise to improve themselves, for the social harmony and stability of my district, the rapid development of the economy to contribute to their own strength.
Part II
In accordance with the organization's scheduling, I was in June to September 20XX to xx Township Deputy Secretary of the Party Committee, hanging since I always bear in mind that the organization and the leadership of the heavy responsibility in the district and xx Township Party Committee, the Government's leadership and strong support, in-depth study and implementation of the "Three Represents". "Three Represents" important thought and the party's xx big xx plenary spirit, actively practicing the scientific concept of development, positive enterprising, solid work, in the development of the rural economy, do a good job of the masses, strengthen the construction of grass-roots organizations and other aspects of the township to assist the township to do a lot of work, thought and style of practice, quality and ability to be enhanced, benefit a lot, now I will work on the situation, and I will be very pleased to see that the work of the party committee and the government of xx township, under the leadership and strong support. Benefit greatly, now the work is summarized as follows.
First, strengthen the study, political literacy and theoretical level continue to improve
First, seriously study the local relevant documents and spirit. Learning the district party committee relevant policies, documents, better grasp of the focus of the work; learning the township designated by the introduction of the "implementation of the activities of the household pulling the program", "village enterprise joint construction activities implementation program", "quarterly assessment of the implementation of the ten best program" and "on the performance of village cadres performance appraisal of the Interim Provisions" and so on, from which to comprehend the methods of work, steps to learn from the good experience and practice. The second is to actively participate in the central group of the Party Committee of the township to learn. Every month to participate in the centralized study of the leadership team, and members of the leadership team together to study and discuss the higher decision-making and deployment and the spirit of the relevant documents, and constantly armed with new theories and new knowledge of the mind. Continuously improve the ability to practice scientific development, and establish the belief of seeking development and great development. Continuously deepen the study and exercise of party character, party spirit and discipline, further enhance political acumen and the concept of the overall situation, and constantly strengthen the sense of purpose, sense of public service, sense of discipline and sense of responsibility. Study relevant laws, regulations and policies, and constantly improve the ability of administration in accordance with the law and the level of decision-making. Thirdly, I insist on participating in the learning activities of the study day of the cadres of the organization. Every Friday afternoon, I have taken the initiative to walk into the conference room, listen to unit-level cadres business lectures and work reports, to further understand the nature of the department's work, content and focus, learning to learn from the front-line work ideas and methods; watch the Integrity Education CD-ROM, to enhance the awareness of anti-corruption and honesty.
Second, the research comparison, the work of the post training to get new enlightenment.
After arriving at the xx township deputy secretary, the township's characteristics of agriculture, key enterprises, grass-roots party building, mass work and other aspects of the work of the comprehensive investigation, personally involved in the masses through the research to understand. xx township jurisdiction of nine administrative villages, population 17,000, 670 party members, 14 party branches. A total area of 45 square kilometers, arable land area of 29,000 acres, is a traditional agricultural township, the township to seek things entrepreneurial atmosphere has not yet been formed, is a development of the township, through the three-month workout, a deep sense of the township has a lot of advantages and characteristics worth drawing on.
(a) Specialty industries are in scale. The first is the development and expansion of the efficient breeding industry. Through the order way to increase cooperation with Beijing Huadu * company, invested 10 million yuan to build Fengqing * and the new Kai Farming two contract chicken breeding projects, the annual output of 1.8 million, the benefit of 6 million yuan, effectively driving the development of the surrounding farming industry. Tangshan City, vice mayor Wang Jiuzhong research was highly evaluated. Strongly promote the pace of construction of specialty industries. Ltd. in my township built an investment of 30 million yuan, covers an area of 300 acres of modern nursery base, for the 20XX Horticultural Expo to provide designated seedlings. From this I thought, Zhangbei area livestock farming is gradually developing and expanding in recent years, we can further focus on vegetables, livestock industry, and constantly deepen the agricultural restructuring, the formation of large-scale industries.
(ii) breakthrough in project construction. Actively for the development of enterprises to do a good job. Improve the efficiency, actively cooperate with the functional departments, to provide convenient services for the development of enterprises, so that the smooth settlement of enterprises. A total investment of 490 million yuan of Tangshan Jiecheng Energy Co., Ltd. living garbage power generation project, is stepping up the installation of power generation equipment, put into production in September, the annual power supply to the outside world of 240 million degrees, to become a garbage power generation project in Tangshan City. Planned investment of 200 million yuan of Tangshan Huichao Logistics Co., Ltd. coal, steel storage, distribution services project is expected to be put into use by the end of this year, the annual output value of 200 million yuan, to achieve profits and taxes of 2014 million yuan. Planned investment of 120 million yuan of Tangshan City, Yahui Machinery Manufacturing Co., Ltd. machining project has been in March this year in the industrial zone to start construction, after reaching production, can achieve sales revenue of 56 million yuan, profits and taxes of 16.6 million. Through the study, I y realize that to achieve greater development, we must pay close attention to project construction, on the big projects, and constantly expanding the economic output, enhance economic strength. We Zhangbei region to achieve great development, big leap, further emancipate the mind, change the concept. Especially to further optimize the investment environment, strengthen the roads, power supply and other infrastructure construction, for enterprise development, project construction to provide protection. In the soft environment construction efforts to improve the optimization of the quality and level of administrative services, improve government effectiveness, and further create a high-quality, efficient and relaxed development environment.
(C) social environment to create harmony. Improve the leadership package responsibility system and group prevention and control network system, play the role of grass-roots organizations, management of letters and visits, education of village cadres in accordance with the law; the establishment of major decision-making party members, villagers' representatives of the risk assessment mechanism; play the role of party members, villagers' representatives of the role of extensive contact with the masses, through the advice and suggestions for democratic decision-making, to reduce all kinds of contradictions; play the role of the role of letters and visits to the work of the volunteers, to solve the problems of the masses. In the work of letters and visits, the township created four models, namely, avoiding the Yan Lingzhuang village model, democratic decision-making Putaihe village model, internal mediation of the village of Jianzhigu model and to solve the problem with feelings of Wang Bei village model, Tangshan City, the joint office of the title "to explore the mode of work to build a firm line of defense of stability," as a typical experience in the city to be popularized. xx Township, the work of the letters and visits to do a very good job, they are to "The goal is to zero in on old cases and clear up new ones, so that small matters don't go to the village and big ones don't go to the township. I think we Zhangbei by learning from the practice of xx township, constantly innovate thinking, improve the work measures, social stability work will show a new situation.
(D) grass-roots party building show characteristics. To carry out the "village enterprise joint construction" activities, to realize the mutual benefit **** win. To create "five good" grass-roots party organizations as the goal, to create the first and strive for excellence activities as a carrier, adhere to the principle of voluntary cooperation, the village enterprises *** seek development ideas, *** do social undertakings, *** to promote the employment of farmers, through the implementation of a variety of help, to achieve the purpose of a mutually beneficial *** win, strengthened the enterprise party building, to promote harmony between villages and enterprises, and maintain the social stability. Social stability. Strengthen the construction of village-level organizations. It has formulated and issued the Interim Provisions on Performance Assessment of Village Cadres, which strictly assesses village cadres in terms of economic construction, party building work, social livelihood and stabilization work. Strengthening the education and management of village-level teams. Through the democratic life meeting, experience exchange meeting and warning education meeting, all-round and multi-level training and education of village cadres. Organized a series of activities to meet the 90th anniversary of the founding of the party to tour Huifeng Lake Chinatown. I participated in this activity, witnessed the construction of Fengnan District, the demolition and reconstruction of urban villages, the expansion of the Youth Road, 800 acres of Huifeng Lake and the completion of five hotels, the development of the Tangjin Canal, the construction of Chinatown, the completion of the Grand Theater, in a relatively short period of time in Fengnan has undergone tremendous changes, especially the construction of Huifeng Lake 5 * scenic area, to create a brand of Fengnan people's own tourism, I have deep feelings about it, if the Zhangbei Make full use of our resources and location advantages, and gradually strengthen our tourism industry, will certainly pull Zhangbei economic and social prosperity and development.
(E) mass work new tricks. Focus on people's livelihoods, solve the actual problems of the masses as the starting point and finishing point of the mass work, efforts to implement the "one-line work method", the first in the region to carry out the "household pulling" activities, the provisions of every Saturday for the cadres of the authorities into the household interview day, the countryside cadres at both levels! Into the masses, the people's feelings, body public opinion, solve the people's problems, closer to the fish and water relations, to ensure stability and promote harmony has laid a solid foundation. Activities of the masses of opinions and suggestions, to do day combing, weekly reports, monthly summaries, the problems reflected can be resolved in a timely manner, can not be immediately resolved by the leadership team to discuss collectively, *** with the study of solutions to improve the rate of satisfaction of the masses. I feel that this practice is worthy of our reference.
Through the hanging learning exercise, further improve the ideological and political quality, practical work ability, policy and theory level. Emancipate the mind, update the concept, open up the vision, enrich the knowledge, enhance the development of consciousness, service consciousness. Experience is wealth, experience is growth. In the future, I want to newer ideas, broader vision, better methods and more spirited to work.
Part III
According to the arrangements of the forward command, came to the Shanghai in April for the work of the attachment, during this period, in the local leadership and the relevant comrades of the care and help, I through serious study, active participation, in-depth thinking, and has been a more comprehensive exercise, regardless of political quality, way of thinking, or in the Political quality, way of thinking, or in the accumulation of knowledge, ability to improve and so on have made a lot of gains. Now the experience since the work of the attachment is reported as follows.
First, the main work during the period of posting
During the period of study and exercise, in addition to helping to do a good job in the center of the day-to-day work, I also took part in the following specific work:
Participated in a special lecture on the management system of the brand construction of Shanghai industrial parks. Through the special lecture, the preliminary understanding of the current situation and development direction of Shanghai brand park construction, but also a comprehensive understanding of the creation of the brand park construction management system content and construction of the key aspects; participated in the Shanghai Industrial Transfer Center work regular meeting. Through the explanation of the leaders of the Industrial Transfer Center, we got a preliminary understanding of the composition, work situation and 2012 work plan of the Industrial Transfer Center. In the docking process with the Industrial Transfer Center, discussed how to build an information service platform and attract investment docking meeting, Bachu County investment information through the information platform released to the Yangtze River Delta region;
Participated in the Shanghai Industrial Zone e-commerce industrial park of the relevant service work. Including the collection and collation of related e-commerce materials; to do a good job in 2012 China (Shanghai) International Network Shopping Conference preparations for the meeting; involved in the reception of Xiamen, Qingdao, Ningbo, Chongqing, Shanxi and other places of e-commerce delegation, and so on. Through the above work, a preliminary understanding of the current industrial area of e-commerce development stage and planning, deepen the understanding of the domestic e-commerce industry, grasp the e-commerce industry in China's current development and characteristics, but also understand the different provinces and municipalities to carry out e-commerce in different areas, as well as in different areas in the development of e-commerce in the process of the various types of problems and solutions.
Participate in the declaration of "Shanghai to create a national demonstration base of new industrialization industry" working meeting and material preparation. Through the working meeting, we got a preliminary understanding of the situation of Shanghai's current development zones in declaring the national demonstration base of new industrialization and the preparation of industrial zones;
Participated in some of the activities organized by the Shanghai Association of Development Zones (SADZ), and through the SADZ, which is the city's service platform, we have explored the grasp and understanding of the parks and their working modes in Shanghai as well as the characteristics of the industry. In particular, it has deepened the understanding of the basic situation of Shanghai call center industry base and the investment promotion work and service work of Shanghai Association of Development Zones this year.
In the mass line I also borrowed the area to carry out the "zero distance, big visit" theme of the practice day activities. Field to understand the local community in the party building, social construction, social management on the scientific experience. Learned the local is how to solve the people's concern in a timely manner hot and difficult problems; in the guidance of the lead teacher to understand the group contact service to the masses to carry out the work. For my future work in the actual work of investment promotion and the mass line of organic combination. Personal summary of the training although I continue to challenge myself in the work, but still due to the unfamiliarity of the local business workflow, encountered a lot of difficulties and confusion, but under the careful guidance and encouragement of the lead teacher, the work capacity was also quickly and greatly improved. The work ability and work style of the teachers had a great impact on me, and I was greatly touched and benefited a lot.
Second, the experience of hanging in the feeling
On the one hand, the investment services work to deepen the understanding of business knowledge. Through the study and work in the industrial zone, so that I not only a more comprehensive grasp of the business knowledge of the investment services, and further clarified the current investment work requirements, for the future to further do a good job in the investment enterprise service work to point out the direction.
On the other hand, the growth of insights, improve the level of work. Industrial zone with heavier workload and strict requirements, sharpen my will, release my potential, enhance my quality. Through learning and refining, I have significantly improved my expression ability, writing ability, publicity and planning ability, organization ability, coordination ability and other aspects. During my work, I have formed a deep friendship with the leaders and colleagues of the industrial zone, and I also y feel the care of the leaders and the warmth of the industrial zone. In the process of work, I feel the selfless dedication, hard work, and strive for excellence in the fine style of the industrial zone organs. In the future work, I will, as always, strict requirements for their own, the good experience learned, good methods applied to future work. Sincere thanks to the industrial zone!