Adhere to the principle of public welfare hospitals, the implementation of performance appraisal linked to social benefits, adhere to the fair, just and open assessment methods and comprehensive evaluation, reasonable quantitative assessment methods, to the basic public **** health services, to promote the full performance of our staff; adhere to the combination of self-assessment and regular assessment; to do at any time can accept the supervision and assessment of the higher leadership; The results of the assessment and staff income and treatment, the implementation of the principle of preferential remuneration, taking into account the fairness; tilted to the front-line positions, tilted to the important positions; the appropriate gap.
Second, the main body of the assessment
Health center performance appraisal leading group of the assessment of the staff of all positions.
Third, the assessment methods and procedures
The workers themselves in accordance with the assessment standards for self-assessment, in each month to set up the next month's work at the same time, each employee is required to report in writing on the previous month's job duties and the completion of the work tasks set out, the self-scoring rating against the program. The hospital performance appraisal leading group according to the results of self-assessment against the assessment standards, through access to information, site visits, on-site questionnaires, etc., at the beginning of each month on the previous month's work to assess.
Four, the calculation of performance pay
1, the basic performance pay part for the basic task completion. For each person's job allowance, retention allowance, meal allowance, transportation costs total 70% of the part. Calculated by first extracting the monthly meeting of 2 yuan per person, overtime shifts 10 yuan per day per person subsidy. The remaining part multiplied by the percentage of completion of the work task is the basic performance pay part of the month.
2, incentive performance pay part of the assessment of different positions risk, responsibility, part-time and so on. The main assessment of virtue, diligence, performance, service quantity, service quality, public satisfaction and other work task points, and last month's excellent award, public **** health services to the countryside subsidies, the monthly layout of the completion of the work tasks, rewards and punishments of the plus and minus points. In addition to the remaining part of the extraction multiplied by the assessment of the standard score ratio, plus rewards and punishments of the plus and minus points, and then multiplied by the post coefficients, that is, the month of the post of the staff incentive performance pay.
3, the month's basic performance pay part plus incentive performance pay part of the deduction of the one-vote veto situation, the responsibility for the deduction of the situation that is the month's advance performance pay.
Fifth, the performance appraisal content:
De, diligence, performance, the number of services, service quality, public satisfaction, veto indicators.
(1) moral, diligence, performance appraisal refers to the staff's medical ethics, industry style, attendance, hospital discipline and compliance with hospital rules and regulations and the accuracy of the data of the statements.
(2) the number of public **** health services, including the number of vaccinations, pediatric management, maternal management and the number of registers, the number of residents' health records, the number of health education and publicity, the number of reports of infectious diseases, the number of elderly people 65 years old management, hypertension, diabetes, mental illness management, the number of times of health supervision and management, the number of times of the eleven basic public **** health services, etc..
(3) The quality of service refers to the qualified rate of professional quality of each post. Including: the nine public **** health service programs to fill in the form of registration pass rate, the accuracy of various data reported online, etc., whether they can all meet the requirements of qualified.
(4) public satisfaction refers to listening to the views of the public, the implementation of satisfaction assessment of each employee.
Sixth, the assessment standards
(a), for each employee's performance pay to take the percentage system assessment standards: moral, diligence indicators accounted for 25%, the number of services accounted for 30% of the indicators, the quality of service indicators accounted for 35% of the indicators, the public satisfaction indicators accounted for 10%. Every point deducted in the assessment will be deducted from the amount of personal performance pay divided by the number of 100 points. Incentive performance pay is issued according to the size of the actual balance and the individual score.
(B), moral, diligence assessment standards and methods (25 points)
1, medical ethics and medical style, labor discipline and industrial style (10 points)
1) adhere to the "people-oriented, patient-centered" concept of service, such as the discovery of quarrels with the patient and his family once deducted 1 point.
(2) accepting red packets from patients, asking for gifts, found once deducted 1 point.
(3) department and individual private charges, private sale of drugs and equipment, found once deducted 1 point. Anyone in the birth control surgery and proof of birth control, illegal delivery, induced abortion, medical abortion and non-medical needs for fetal sex identification, deduct all the month's salary. The implementer shall bear all the economic and legal responsibilities stipulated in the relevant national laws and regulations.
(4) standardize health insurance, new rural cooperative outpatient and hospitalization operations, health insurance and new rural cooperative funds are the masses of life-saving money, must be in accordance with the provisions of the higher level and the program operation, strict responsibility and discipline, the medical team to grasp the hospitalization indications, improve the medical record writing, medication indications, self-financed medicines in accordance with the provisions of the treatment. For irregularities in the operation of health insurance and new rural cooperative, 2 points will be deducted once found. And the person concerned will bear full responsibility.
(5) unauthorized increase in fees, raise or lower fees, found once deducted 1 point.
(6) medical staff to tear each other down, do not unite and cooperate, found once deducted 1 point, and the implementation of admonishment. To create right and wrong within the staff, to combat fellow workers, to elevate themselves, quarrels, to move right and wrong, damage to the unit's credibility and the reputation of others, the investigation of those who were found to be true 4 points deduction, and the serious ones reported to the police for treatment.
(7) improve the quality of service, improve the attitude of service, where the patient cold, ignoring, shirking or scrambling, procrastination, tug of war, not serious and responsible, resulting in adverse effects, found a deduction of 1 point.
8 (8) can not complete the work assigned by the leadership on time or disobedience to the leadership of the work arrangements, a deduction of 5 points, and the implementation of admonishment.
9 (9) between the staff quarrels, fights, speak unfavorable words, do things that are not conducive to unity, found once deducted 1 point.
(10) section items are not neatly arranged, poor hygiene, every inspection found 1 point deduction.
(11) do not wear uniforms at work, do not hang badges, slippers, non-work contact string post or chat, do private work at work, etc., a deduction of 1 point, drinking during work a deduction of 5 points. Disobedience to the general duty scheduling, a deduction of 2 points. Disobedience to the dean scheduling, refusal to implement the arrangements, each time 5 points. Each section should be practicing economy, people go off the electricity, violators to pay the excess electricity and deduct 3 points, such as causing damage to equipment, by the individual responsible for compensation.
(12) work or on duty in the hospital without a valid reason to gather, playing cards, found once each person deducted 1 point, and the implementation of admonition.
(13) go out on business, neither entrusted to the substitute and do not account for the direction of the discovery of a deduction of 2 points, such as medical disputes or accidents, the consequences of their own responsibility.
(14) work in strict accordance with the technical operation routine, do not actively participate in the collective sponsored business learning and labor, in case of acute and critical events do not actively cooperate, found once deducted 5 points. Refusal of collaborators, found once deducted 2 points, over-service capacity to receive, not timely referral, found once deducted 5 points.
(15) To be on call when there is a need for work; to be patient and attentive, and not to go out during working hours, if one of them is found, 1 point will be deducted.
2, attendance (15 points)
(1) the strict implementation of the 24-hour duty system, such as something needs to be excused, the work in this section of the indoor transfer, found that not transfer and do not go to work, according to absenteeism. Monthly attendance of more than 22 days, more than one day of attendance plus 1 point, full attendance another
plus 2 points. Individual promotion, study, exams, rotating shift section indoor transfer, administrative shift staff to arrange the work, are not calculated tolerance.
(2) consciously on time every day to and from work, on duty and shift handover, advocating early work, late work, not signing in time a deduction of 1 point, such as late and early 5-10 minutes, without prior instructions deducted 1 point. More than 1 hour according to absenteeism, another day of average wage deduction, where the unauthorized leave of absence for a day not to the post, 4 points, three days not to the post deduction of all wages for the month.
(3) on time to participate in collective meetings and learning, no reason not to participate in meetings, training, regular meetings of a deduction of 2 points.
(4) adhere to the 24-hour service, work is not off duty, without a valid reason to leave the workstation, to off duty. Off duty 5 minutes deduction of 2 points, more than 1 hour, according to absenteeism. Those who harbor those who are off duty will be treated as those who are off duty. Off-duty to keep in touch with the smooth flow of information, information contact is not available, and did not verbally inform, and affect the work of the adverse consequences of the deduction of 2 points each time. (Cell phone change number, signal dead zone, should inform the unit in time, anyone who fails to inform in time will be dealt with according to this paragraph). Those who cause medical disputes or accidents will bear the corresponding financial and legal responsibilities. Obey the arrangement, actively participate in collective activities on time, and deduct 1 point for those who do not participate without any reason.
(5) All kinds of legal leaves need to fulfill the leave procedures in advance. Leave of absence to arrange their own substitutes as well as the work handover, the medical team leader review should not affect the normal operation of the hospital for approval, and reported to the dean agreed to, leave of absence more than three days by the dean for approval, leave of absence by the director of the office for the record signed. Only then can leave the post, there are emergencies in a timely manner to the post. Failure to cancel the leave in time each time to deduct 1 point. Wedding leave, funeral leave, maternity leave expiration does not return according to the number of days of absence deducted daily wages. Not entitled to performance pay.
(6) Sick leave: minor illnesses are advocated to insist on going to work, major illnesses must be certified by the county or county-level medical institutions before applying for sick leave procedures. Within one month to enjoy the basic salary plus half of the performance pay, more than one month does not enjoy the performance pay, more than three months after consulting the competent authorities to resolve.
(7) leave of absence: 3 days within the department within the transfer, more than 3 days must be approved by the dean, such as neither fulfillment of the leave procedures and more than the number of days of leave according to absenteeism, deductions from the gross salary of the average daily wage.
(C), the quality of service assessment standards and methods (35 points)
1, maternal and child health assessment of quality standards and methods
Checking the month of maternal and child health care, not strictly implement the Maternal and Child Health Act and various public **** health system and various diagnostic and treatment operation system deducted 1 point; a case of maternal or 0-6 years old children did not establish a health care handbook deducted 1 point; pregnancy tube, child tube One point is deducted for each case of unqualified registration; one point is deducted for each report of untimely and irregular information; one point is deducted for each case of unregistered reporting of free pregnancy and child examination under the project; one point is deducted for each case of unregistered subsidies for hospital delivery of a pregnant woman; one point is deducted for each case of unregulated folic acid supplementation for women of childbearing age in the pre-pregnancy and early-pregnancy periods; one point is deducted for failure to conscientiously publicize or carry out the compensation policies of the New Rural Health Cooperative (NRHC); and one point is deducted for failure to actively participate in the establishment of health records, elderly health care management deduction of 1 point; not actively participate in the management of chronic diseases (hypertension, diabetes) deduction of 1 point; not actively participate in the prevention and control of infectious diseases, newborn disease review, supervision of newborns first shot of Hepatitis B vaccination and the guidance of the first preventive vaccination and the emergency response to public **** health emergencies deduction of 1 point
2, the quality of the assessment standards of public **** health service Methods
Check the implementation of the month's rules and regulations, the implementation of laws and regulations, such as non-compliance or non-implementation of the deduction of 1 point; monthly basic immunization rate of school-age children, the enhanced immunization rate of less than 90% or more, deduction of 1 point; the monthly children's card, book and vaccination registration rate of less than 100%, deduction of 1 point; the new expansion of the National Immunization Program vaccine designated scope and population of vaccination rates Failure to reach more than 80%, deduct 1 point; preventive vaccination clinic management and operation is not standardized, deduct 1 point; disposable medical supplies harmless disposal is not timely, hospital infection treatment is not standardized, deduct 1 point; suspected side effects of preventive vaccination is not handled in a timely manner, the report is not timely, deduct 1 point; can not complete the work plan of health education, health education information, health education bulletin boards, health education information files, deduct 2 points; residents health education Knowledge rate of less than 50%, 1 point deduction; not actively participate in the establishment of health records in the jurisdiction, 1 point deduction; health records in the jurisdiction of the qualification rate of less than 95%, 1 point deduction; health records in the jurisdiction of the filing of untimely, 1 point deduction; health records in the jurisdiction of the management of the rate of less than 50%, 1 point deduction; infectious disease outbreaks reporting rate, timely rate, accuracy rate of less than 95% or more, 1 point deduction; ambulatory tuberculosis patients and AIDS patients for treatment management is not in place, 1 point will be deducted; the management of chronic diseases (hypertension, diabetes) in the jurisdiction fails to meet the requirements, 1 point will be deducted; patients with severe mental illness in the jurisdiction are not registered and managed, 1 point will be deducted; public **** health emergencies can not be proactive participation in dealing with 2 points; not to carry out hygiene guidance in public **** places, schools, occupational high-risk places, etc., 2 points will be deducted; The screening rate of rehabilitation needs of people with disabilities within the jurisdiction is less than 80%, 1 point will be deducted; not actively participating in the integrated management of rural health services, 2 points will be deducted.
(d), the number of services assessment standards and methods (30 points)
1, public **** health section: build health records 4 people / yuan, the number of village office supervision 4 times / month, health education bulletin boards 2 / month, other public **** health and basic immunization, strengthen immunization is not less than the average monthly average of the previous year. More than each complete file plus 0.5 points, follow-up dynamic update 0.05/time. Health education bulletin board 1 point/block. Counting immunization 0.05/time. Type II seedling per person plus 0.5 points.
2, the organization of learning, activities hosts each award 2 points, participants each award 0.5 points (with sign-in, learning records). In the hospital website to send an article each reward 2 points, to the higher media to send papers, briefings, news a reward 3 points, published in the municipal level, a reward 5 points, the provincial level reward 10 points, the national level reward 20 points. Where the department or individual received a banner, thank you letters, letters of praise each time to add 10 points; by the government, the competent bureau, the relevant departments of the public praise of an additional 10 points;
(E), the mass satisfaction assessment standards and methods (10 points)
The hospital has a mass opinion box, announced the telephone number of the complaint, the development of the patient's complaint handling system, every time you find a drop deducted 2 points; monthly five The masses of public **** health service personnel satisfaction survey, mass satisfaction less than 80% or more deduct 2 points; 70% deduct 3 points; 60% deduct 5 points; 50% deduct 8 points; 50% of the following 0 points.
(F), veto indicators assessment standards and methods
On the month of error accidents, medical ethics and medical style corruption of the directly responsible person to implement a veto, no internal performance pay for the month.