Medical equipment quality assurance commitment
I XXXXXX Medical Equipment Co., Ltd. won the bid, the bidding products to do the following commitments.
First, the after-sales service program
1, our quality assurance period for the contract equipment for the date of acceptance report signed 24 months.
2, the multi-party commitment in the contract equipment quality assurance period, the XXXX local after-sales service organization (XXXXXX Medical Equipment Co., Ltd.) free of charge to provide us with the contract equipment, technical guidance and maintenance services.
3, we guarantee that in the contract equipment out of faults and defects, or received from Party A to provide 'technical service requirements, within 1 hour to reply, such as Party A requirements or necessary, Party B should be notified by Party A, sent to arrive at the scene and be able to replace the damaged parts or discharged fault.
4, we received the technical service requirements provided by us or maintenance notice, within 1 hour did not respond or in the specified time to refuse or did not send staff to arrive at you to provide technical services, repair or return the problem equipment, you have the right to appoint a third party to the contract to continue to carry out repairs or to provide technical services, and all the costs arising from this shall be borne by us.
5, after the expiration of the warranty period of the equipment, we guarantee to continue to provide you with the contract equipment maintenance services, you should be provided by us at a preferential price to us to pay the relevant costs, we ensure that the use of the contract equipment during the period of no higher than the price of the contract equipment and related accessories to provide you with the conditions of spare parts.
Second, the warranty commitment
1, we guarantee that the goods are original production of new, unused products, and fully comply with the requirements of the bidding documents, product quality, specifications and performance fully meet. If any deficiency or failure occurs due to defects in design, workmanship or materials, we are fully responsible and the cost will be borne by us.
Product quality assurance period of 2 years
2, found that the quality of our products, we will give a reply within one hour.
3.We guarantee to arrive within 10 working days after winning the bid.
Name of the bidder: XXXXXXX Medical Equipment Co.
Signature and seal of the bidder's authorized representative: