Roadside assistance common sense

1. What does the roadside assistance include

Non-accidental car national roadside assistance service 1.Emergency repair: free emergency repair service when the vehicle can't drive normally due to mechanical failure.

2. Battery charging: due to the lack of battery power caused by the vehicle can not drive, free charging services. 3. Spare tire replacement: When the vehicle cannot run due to tire failure, spare tire replacement service will be provided free of charge (the cardholder needs to prepare a good spare tire).

4. Emergency fuel delivery/water refilling: When the vehicle runs out of fuel and cannot drive, free fuel delivery service is provided (labor-free fuel delivery, 3 liters each time, according to the market price of the fuel charge), and when the engine is unable to drive due to overheating of the water temperature or lack of water, free water refilling service is provided.

5. Provide traffic accident information and consulting services: When the vehicle has a traffic accident, the cardholder will be provided with information and consulting services on accident handling. 6. Single professional vehicle towing 50 kilometers without charge, more than 50 kilometers or more, according to the standard not more than 10 yuan / kilometer on-site charges.

Daily free towing is limited to one per vehicle. Vehicle distress road rescue Motor vehicles in the operation process, there will be a non-normal exercise state, or stuck in a difficult situation, such cases include:

Stuck in the road wells, road ditches. 2.

Falling into a river or ditch. 3.

Rolling over on its side, overturning. 4.

Other unforeseen special circumstances etc. Authorized agencies of YPC Rescue Group will negotiate with customers for separate rescue fees according to the actual situation and the difficulty of the rescue, with the fee amount ranging from RMB500 to RMB3000.

2. Basic rescue knowledge of traffic accidents

First aid measures at the scene of traffic accidents

First, on-site organization

Temporary organization of the rescue team, unified command, to avoid panic, we must immediately extinguish the blazing fire or exclude all the triggers of the occurrence of the fire, such as extinguishing the engine, shutting down the power supply, moving away from the inflammable items, while sending people to the emergency center to call for help. Assign someone to protect the scene of the incident and maintain order. Carry out self-help and mutual aid, do a good job of inspection and classification of injuries in order to timely rescue.

According to the classification, prioritized rescue, dying patients and cardiac arrest, immediate cardiac compression and mouth-to-mouth artificial respiration. For the loss of consciousness, it is appropriate to use handkerchiefs, fingers to remove the casualty's mouth and nose in the mud, vomit, dentures, etc., and then let the casualty side or prone. Stop bleeding and bandage immediately. If open pneumothorax is found, tightly close the bandage. With dyspnea tension pneumothorax, conditions permitting, can be in the second rib and clavicle midline intersection puncture exhaust or placement of drainage tube. The fracture is immobilized. For dyspnea, hypoxia with thoracic injury, chest wall floating (breathing paradoxical movement), should be immediately filled with clothing, cotton pads, etc., and appropriate pressure bandage to limit floating.

Second, the correct handling

No matter what the situation, the rescue personnel, in particular, to prevent cervical dislocation, spinal cord injury, must pay attention to:

(1) Where the seriously injured from the car to move, before moving, first of all should be placed on the ground cervical support, or neck fixation to prevent the cervical vertebrae are dislocated, injury to the spinal cord, the occurrence of paraplegia. No neck brace, available cardboard, hard rubber, thick canvas, modeled after the neck brace, cut into two pieces before and after, fixed with a cloth bandage.

(2) on the fainting in the chair on the injured, after placing the neck brace, you can fix its neck and torso together in the backrest, and then dismantle the seat, with the injured moved out.

(3) to throw off the seat of the critical, unconscious casualty, should be in situ on the neck brace, bandage the wound, and then by several people in accordance with the principle of spinal injury to carry the casualty. Movements should be gentle, waist and hip support, porters force to be neat and consistent, flat on the board or stretcher.

Third, the scene of first aid after the casualty according to the urgency of the emergency vehicle transport

Never stop the scene to transport the critically ill, or due to the lack of other vehicles special rescue equipment, the casualty is most likely to be used incorrectly half-sitting, half-recumbent position, crooked side position, etc. and exacerbate the injuries, and even died on the way.

3. TaiBao said the road rescue include what ah

Road traffic accident rescue including accident investigation and rescue rescue two parts 1. Traffic accident investigation (1) accident classification and classification.

China's Ministry of Public Security will be traffic traffic accident category according to the form of the accident is divided into side collision, frontal collision, tail collision, opposite scrape, the same scrape, hit a fixed object, rollover, crushing, crash, fire and other 11 kinds. The causes of accidents are divided into six categories: motor vehicles, motorists, non-motorized drivers, pedestrians and riders, roads and other.

According to the severity of the accident is divided into four categories: major, major, general and minor. At the same time, according to China's "Interim Provisions on the Investigation Procedures for Particularly Serious Accidents", a death of 30 people and more or direct economic losses of 5 million yuan and more road traffic accidents for particularly serious accidents.

(2) The purpose of accident investigation. The overall goal of road traffic accident investigation is to study the road traffic safety situation through the accident investigation and put forward improvement measures accordingly.

Its specific purposes include the following: to study the road safety situation of the entire road network, and formulate a strategic plan for road network safety improvement; road network-level black spot identification and transformation plan; project-level black spot identification and transformation technology design; and to provide basic data and accumulate experience for the road safety evaluation and other road safety project research. (3) Methods of accident investigation.

The investigation methods of road traffic accidents are as follows: collecting data and information to the relevant management departments (including traffic police accident registration, insurance companies, hospitals, etc.); on-site observation and research along the route, questionnaire surveys, and thematic experimental research. (4) The content of the accident investigation.

The content of the accident investigation includes the accident itself and the environment. Accident investigation content of the accident itself has accident location, object, type, results, causes, etc.; environmental aspects of the investigation involves road facilities, traffic facilities and management, weather and climate conditions, lighting conditions, roadside environment, traffic environment and other aspects.

2. Accident rescue rescue 1) the organization of the accident rescue According to China's national conditions, should be coordinated by the local people *** public security organs and insurance companies, organizations, hospitals and emergency centers, the establishment of a rapid response capacity of the traffic accident emergency rescue system. The normal operation of the traffic accident emergency rescue system needs to have a fast communication network as a guarantee.

The public security and traffic management departments received the report, according to the accident with medical emergency, fire, sanitation, road maintenance and other departments to contact, and go to the scene of the accident rescue, investigation and on-site activities of the command, so that all the work is carried out in an orderly manner. (2) equipment for accident rescue.

Road traffic accident rescue equipment, mainly including traffic patrol cars and demolition rescue equipment. Traffic patrol car is mainly responsible for patrolling traffic conditions and accident alarm, and timely handling of some minor accidents.

The car should be necessary first aid training, familiar with the basic rescue knowledge; the car should be equipped with basic rescue equipment, drugs, communication equipment. (3) the accident rescue procedures.

Road traffic accident rescue includes the following procedures: (1) examine the scene. Rescue work before the start of the first aid workers should be examined at the scene of the accident, the scene around the damaged wires or toxic gases, etc., it should be excluded before the rescue work.

(2) Protect the accident scene. In the direction of the oncoming traffic from the accident site 100m to set up a warning sign to prevent other vehicles from entering the accident site.

As soon as possible to fix the accident vehicle, before and after the wheels on the masonry block or the wheels will be deflated to ensure that the wheels can not move in the rescue process. (3) Check and give first aid to the injured.

Rescuers should check the injuries of the injured person to determine the speed and method of rescue work. If the car is hit and deformed, the injured person can not move, you should use a special rescue tool to move or remove the car parts, the car trapped in the person to rescue.

If the medical rescue personnel did not arrive at the scene, the rescuers should carry out the necessary first aid for the injured person, such as bandaging wounds, artificial respiration and so on. (4) Call the emergency number.

From the nearest phone to call the unified emergency telephone, the caller should say the following four important issues: the location of the accident, the type of accident, the number of injuries, the severity of injuries. (5) Clean up the scene.

When the traffic police have finished investigating the scene, the rescuers should tow the accident car and clear the road to assist the police to restore normal traffic order. Road rescue: refers to the car road emergency rescue, for the fault of the car owner to provide services such as: towing, water, charging, tire, oil and on-site repair services (Road-Side Service); also refers to traffic accidents road rescue, including casualty rescue, road diversion, etc.

In general, the road rescue personnel should tow the car and clean up the road after the accident.

Generally speaking, roadside assistance is charged, only the way to charge a slight difference. Article 86 The motor vehicle and motor vehicle, motor vehicle and non-motorized vehicles on the road did not cause personal injury or death of traffic accidents, the parties to the facts and causes of no dispute, in the record of the time and place of traffic accidents, the other party's name and contact information, motor vehicle license plate number, driver's license number, insurance certificate number, collision parts, and *** with the signatures, to evacuate the scene, and to negotiate their own compensation for damages.

The parties to the traffic accident facts and causes of dispute, shall promptly report to the police. Article 87 The non-motorized vehicles and non-motorized vehicles or pedestrians on the road traffic accidents, did not cause injury or death, and the basic facts and causes are clear, the parties shall first withdraw from the scene, and then negotiate to deal with damages.

The parties to the facts and causes of traffic accidents are disputed, the police should be promptly reported. Article 88 of the motor vehicle traffic accidents, causing damage to roads, power supply, communications and other facilities, the driver shall call the police to wait for treatment, shall not drive away.

Motor vehicles can be moved, the motor vehicle should be moved to a location that does not impede traffic. The public security organs of the traffic management department shall notify the relevant departments of the accident.

Article 89 of the public security organs of the traffic management department or traffic police received traffic accident alarm, shall promptly go to the scene, did not cause personal injury or death, the facts are clear, and motor vehicles can be moved, should be in the record of the accident and order the parties to withdraw from the scene, restore traffic. Refuse to evacuate the scene, be forced to evacuate.

For road traffic accidents belonging to the preceding paragraph, the traffic police can apply the simplified procedures, and issue a certificate of accident on the spot. The parties *** with the request for mediation, the traffic police can be mediated on the spot on the dispute over damages.

The road traffic accidents causing casualties and property damage need to be surveyed, inspect the scene, the public.

4. old drivers trouble answer, what makes roadside assistance easier

Roadside assistance services in foreign countries has long been very mature period.

In the road traffic accident emergency rescue legislation construction, institutional settings, rescue teams, rescue program decision-making and opposition to the security system, constitute a relatively complete emergency rescue system, to increase traffic accidents casualties and property losses played a full role in the most important. The United States has created a complete "Emergency Medical Service System (abbreviated as EMS)" throughout the country, although the system is used to obtain emergency medical assistance for the injured in traffic accidents, but it pays more attention to the equipment of medical resources and the development of emergency plans. The system is used to obtain emergency medical assistance for people injured in traffic accidents.

Germany is different, it in the existing medical resources and emergency means on the basis of a separate set of specialized traffic accident rapid response and emergency rescue mechanism. Western developed countries in the traffic accident emergency rescue has many advanced experience and smooth practice.

From the point of view of the rescue organization, the rescue concept of the western countries is to fully restore the line, that is, the shortest possible time to make the crashed vehicle after the line. To exceed this purpose, the refusal of rapid on-site repair is very high, but also includes the technology of fast repair personnel, fast repair equipment, spare parts and so on.