Wuhan was closed for 24 days on Feb. 14, the 21st day of the first lunar month.
Poet, Paul Celan wrote in "Years of the Heart": "I am afraid to see you swept away by the heaving sea. But I will build a boat and bring you back from despair.
Wuhan, the city with the most serious outbreak of the new coronavirus pneumonia, is also the center of China's auto industry. In the face of the still spreading epidemic, car companies reacted at the first time, all kinds of luxury car brands also acted one after another, to support the front line of the fight against the epidemic. I hope to bring "you" back from despair with my own strength.
Mercedes-Benz
Donation of 10 million yuan to support the prevention and control of the new coronavirus pneumonia epidemic
Beijing Mercedes-Benz Sales and Service Co. The donation will be mainly used for hospitals in Wuhan and other provinces and cities in China to allocate medical supplies such as masks, goggles, protective suits and kits, as well as rewarding medical personnel with outstanding contributions and providing financial support to sick teenagers from families in need.
At the same time, Mercedes-Benz launched multiple "epidemic" services, "plus and minus" to make the emergency car purchase, car convenient and safe.
Beginning from "zero", without leaving home, online services:
"Zero out of home" online car: without leaving home, online real-time 3D viewing model configuration, model comparison.
"Zero contact" online booking: online inventory and pay the intention to pay the deposit, 48 hours for you to lock your favorite car.
"Zero-waiting" finance program: "Finance Calculator" helps you plan a suitable finance program for your car purchase online, with online pre-approval and instant results.
"Zero meeting" online customer service: professional customer service 24 hours online to accompany you to choose a car, answer questions and solve problems.
"Zero delay" online insurance: anytime, anywhere online to complete the customization of the insurance program and the renewal of the insurance policy.
For offline dealers, Mercedes-Benz unified "protection" sterilized, worry-free in store.
In-store protection: All dealerships are equipped with disinfection supplies and set up protection standards, which are regularly disinfected and recorded for public display.
Personnel protection: all staff daily temperature monitoring, health standards are met before they are allowed to work, on duty personnel must wear masks and strict implementation of hygiene operations.
Vehicle protection: All show cars are disinfected and cleaned regularly on a daily basis, and test drives and delivery of new cars are ensured to be cleaned and disinfected before they are handed over to customers.
Service protection: according to the customer's wishes, if conditions permit, free of charge for customers to provide door-to-door test drive and door-to-door delivery service.
Mercedes-Benz will strictly follow the unified deployment of the relevant state departments, hold hands with the people of the country, **** overcome the difficulties, and work together with all sectors of the community to win the epidemic prevention and control of the battle to stop a positive contribution to the heart!
BMW China and BMW Brilliance
Donate a further RMB 25 million to fight the epidemic in Wuhan, with a cumulative donation of RMB 30 million
On February 12, BMW China and BMW Brilliance announced a further donation of RMB 25 million for the Chinese community to fight against the epidemic of Xinguang Pneumonia. This is the second donation from BMW China and BMW Brilliance.
As early as January 26th, BMW China and BMW Brilliance had already donated RMB 5 million to Hubei Charity Federation through the BMW Warm Heart Fund of China Charity Federation to fight against the epidemic, which was used to subsidize the urgently needed face masks, protective suits, protective masks, and other shortage materials and related treatment work in Hubei Province, especially in the local hospitals in Wuhan. After this donation of 25 million RMB, BMW China and BMW Brilliance have already donated a total of 30 million RMB.
During the critical period of combating the epidemic, BMW insisted on putting people first, safety first, and care first. Mobilizing all employees and dealer partners to actively respond to the challenges of the epidemic, BMW implemented a series of measures to ensure the safety of employees and provide customers with caring and reassuring services.
1. BMW launched the "BMW Dealer Pocket Office" application, which allows dealership sales consultants to update customer information and maintain customer follow-up at home. Currently, this application software is in the process of being rolled out to BMW dealers one after another.
2. BMW worked with dealers to improve hygiene and epidemic prevention measures, providing a safe and secure experience environment for visitors and dealership staff. The "BMW Dealer Showroom Public Health Protection Guidelines" were launched, and 10 categories of measures were formulated for the management of environmental hygiene and disinfection in showrooms, covering all aspects from ventilation and air exchange in showrooms to cleaning and disinfection of restrooms and waste disposal.
3. BMW has put forward a clear direction for safeguarding the health of staff and ensuring the hygiene and safety of vehicles (especially test-driving vehicles).
The "daily live broadcast" real-time pop-up screen to answer questions and the "video car" function has been enhanced online.
BMW from February 10 onwards, in the BMW Tmall official flagship store and BMW Jingdong official flagship store, every day to open a special live broadcast, by senior? The "BMW Product Elite" will explain all aspects of BMW's various quality models, and netizens will be able to interact with each other in real time through pop-ups, so that BMW fans and enthusiasts can communicate with each other in the virtual space without any worries.
BMW China's official website, BMW Official Mall, "BMW China" WeChat and "BMW Customer Service Center" WeChat will gradually unlock an enhanced function - "BMW real car", "BMW real car", "BMW real car", "BMW real car", "BMW real car" and "BMW real car". -The "BMW Real Vehicle Interactive Platform" mini program will be newly launched. On this small program platform, BMW will present an "online showroom", where BMW fans and enthusiasts will be able to interact with "BMW product elites" or dealership staff in real life, as well as watch and enjoy cars online in real time via video, and experience professional product explanations. The BMW product explanation will be a real interaction with the "BMW product elites" or dealers' staff.
Mr. Gao Le, President and Chief Executive Officer of BMW Group Greater China, and Dr. Weiland, President and Chief Executive Officer of BMW Brilliance Automotive Ltd. said, "All employees of BMW companies in China, dealers and partners across the country would like to extend our highest respect to the healthcare workers who risk their lives every day to protect us and fight hard on the frontline of the fight against the epidemic. We firmly believe that the Chinese government and the Chinese community will continue to work together to make a positive contribution to the fight against the epidemic! We firmly believe that the Chinese government and all sectors of the Chinese society are connected by heart and united in the fight against the epidemic, and that this great country will surely overcome the epidemic."
Jaguar Land Rover China
Emergency donation of 8 million yuan
Jaguar Land Rover (China) Investment Co., Ltd. and Chery Jaguar Land Rover Automobile Co., Ltd. have decided to donate an emergency donation of 8 million yuan to support the prevention and control of the current epidemic and the prevention of the major epidemics in primary and secondary schools.
The donation will be made to the Hubei Provincial Charity Federation with 5 million RMB, which will be mainly used in Wuhan and other areas of Hubei Province where the epidemic is serious, to purchase medical, medical and living supplies urgently needed for the prevention and control of the epidemic, as well as to provide physical and mental health protection and child care for the frontline healthcare workers and healthcare volunteers involved in the rescue.
At the same time, another 3 million yuan of this donation will be used to join hands with the China Soong Ching Ling Foundation to set up a special public welfare fund for the prevention and control of major epidemics in schools for young people, focusing on three major areas: prevention and control of epidemics on primary and secondary school campuses, prevention and control of epidemics for young people, education for young people and psychological counseling for young people, and to further raise awareness of epidemic prevention and control of epidemics in primary and secondary schools. The fund focuses on three major areas, namely the construction of epidemic prevention facilities in primary and secondary schools, epidemic prevention education for teenagers, and psychological counseling for teenagers on epidemic situations, in order to further enhance the awareness of prevention and control ability of primary and secondary schools.
The war "epidemic" does not stop, so that love is not isolated. In order to reduce the pressure on dealers, to protect the health of consumers. The launch of the consumer three "heart" protection: peace of mind to the store, rest assured that the purchase of cars, attentive maintenance; and dealers to reduce the pressure of the policy, hand in hand **** anti-epidemic.
1, peace of mind to the store - store protection comprehensive upgrade
Every 2 hours showroom public **** contact surface disinfection
Every day to the post staff in accordance with the provisions of the business card and all day to wear masks, body temperature testing and publicity to customers.
Strictly disinfect show cars, maintenance parts (steering wheel, seats, upholstery and other areas), and publicize the body disinfection and the work of the air circulation system inside the car?
Provide disinfecting supplies such as disinfecting paper towels and no-rinse hand sanitizer for customers arriving at the store, and strictly record relevant information of customers arriving at the store and entering the car to view the car.
2. Purchase with confidence - a new online experience
The whole process from car viewing to car purchasing can be completed without leaving home - "Jaguar Land Rover Flagship Microshop", "Jaguar Land Rover Tmall Flagship Store", "Jaguar Land Rover TMall Flagship Store ", "Land Rover Official Mall".
3. Considerate Maintenance - Comprehensive Support and Considerate Care
The Land Rover VIP line and Land Rover+ brand APP are available for online consultation around the clock.
In the face of the epidemic, Land Rover's peace of mind service does not close, peace of mind guarding does not go offline, security guards, hand in hand with the epidemic, side by side!
Car Conclusion
The process of the "epidemic" is the process of all heroes fighting, the more the wind and rain, the more the test of responsibility; the more critical moment, the more to witness the bear. 8 million, 10 million, 30 million ...... Behind this so many zeros, on behalf of the luxury automobile brand accumulation of power, full of hope will be invincible. Automobile people with you, waiting for the spring flowers to bloom.
This article comes from the author of the automobile home car family number, does not represent the views of the automobile home position.