How to provide professional nursing service for patients

Hospital health care is an important part of high-quality nursing work in hospitals. Through effective nursing, the health hazards of patients can be eliminated, the development process of diseases can be delayed or reduced, and precious time can be gained for treatment. First, establish a training mechanism for disease managers and health managers, implement health management for specialist and specialist diseases, and provide personalized health education for patients, so that patients can get more professional, comprehensive and systematic health care. The second is to establish a communication and maintenance mechanism for patients' mental health, with nurses as the first responsible person for patients' mental health, and implement dynamic and continuous nursing services, so that graded nursing is not only reflected in the condition and self-care ability, but also in the attention to patients' mental and psychological needs. After the patient was discharged from the hospital, the nurse carried out psychological follow-up maintenance and extended the mental health communication work to the outside of the hospital. The third is to establish a pain nursing evaluation treatment plan. At present, perioperative pain care of knee joint diseases has been carried out in joint surgery. The pain management team consists of responsible nurses, bed doctors, anesthesiologists, patients and their families, and the head nurse is responsible for coordination. The operating room has improved the pain evaluation system, and made an individualized analgesia plan for patients, including using analgesics before operation to prevent mental pain consciousness from preemptive analgesia, using multi-mode anesthesia during operation, and advocating multi-mode pain control after operation, including combined application of oral analgesics, femoral nerve catheter block and local infiltration anesthesia, and tracking the pain control effect after discharge. The fourth is to implement a new model of "medical and nursing joint outpatient service". The pilot projects of orthopedics, endocrinology, cardiology and gastroenterology were carried out smoothly. Medical experts perform their duties, doctors are responsible for diagnosis and treatment, and nurses are full-time educators to ensure that diagnosis and treatment are responsible and education is in place. This new service mode of "specialist nurses cooperate with experts to make house calls" optimizes the process of single doctor's house calls, solves the problem of only watching but not teaching, maximizes the effective information for each patient in the limited time of house calls, and greatly improves the efficiency of outpatient house calls. The fifth is to implement the follow-up work of discharged patients. Nurses actively do a good job in the follow-up of discharged patients, and take the form of telephone call back, family call back, and specialist nurses entering the community to promote quality nursing services throughout the process. Doctors and nurses * * * will call back the discharged patients to find out their health status after discharge and give them health guidance. Various forms of appointment and registration services, including telephone appointment service, discharge appointment, follow-up appointment, community appointment, primary medical and health institutions appointment, etc. It is convenient for patients to return to the clinic.