1. The health manager can ask the examination institution to refund the fee without refunding it. If he doesn't refund the fee, he can call 123 15 to make a complaint. He can complain to the relevant departments first, and then consider going to court.
2. It needs to be based on the contract signed by both parties and the actual performance. If there is an agreement, you can ask for a refund according to the contract. If you want to leave the meeting for personal reasons, it is not allowed, because it is in line with the law.