At present, the models that support checking the actual battery capacity are:
IQOO Z7, iQOO Z7i, iQOO Neo7 racing edition, S 16, S 16 Pro, iQOO 1 1, Iqoo1Pro, iQOO Neo7 SE, X99. IQOO 10, iQOO 10 Pro, X80, X80 Pro Snapdragon Edition, X80 Pro Secret Edition, X Fold, X Note, S 15, S 15 Pro, iQOO Neo6, iQOO Neo6 SE, iQOO 9.
For unsupported models, if you need to check the battery usage status, it is recommended that you bring your mobile phone and purchase voucher to the customer service center for testing and handling in time, or go to this link page to consult online customer service for help.
The lithium-ion battery of the equipment is a consumable. With the increase of charge and discharge cycles, the performance of the battery will gradually decline, and the capacity of the battery will decrease, which is determined by the chemical characteristics of the battery. When the capacity of lithium-ion battery decays to 80% of the original capacity, the number of charge and discharge cycles at this time is generally about 500 times, depending on the product. When the number of cycles is increasing, the battery capacity will gradually decrease, and the battery will be durable after being fully charged.
When the maximum capacity of the battery is lower than 80%, the battery life will be seriously affected. It is recommended to go to vivo customer service center to check whether the battery needs to be replaced.
Note: 1 times 100% charge-discharge meter is a cycle.
Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.