1, claim report, customers insured by Ping An Health Insurance can call the national customer service hotline 955 1 1 if they have health problems. Or you can go to the customer service counter of Ping 'an outlets to report claims. 2. Accept the claim. Everyone submits the claim materials according to the requirements stipulated in the terms or agreements. Those that meet the acceptance conditions shall be accepted by Ping An Insurance Company. 3. Claims review: Ping An Insurance Company reviews the relevant certificates and materials provided by the applicant, the insured or the beneficiary to determine whether the insurance contract is valid, whether the insurance period expires, whether it is within the scope of protection, and whether the claimant has the right to claim compensation. 4. Check the amount and pay the claim. Manager's compensation review, Ping An Insurance Company shall, on the basis of approved responsibilities, perform the obligation of compensation or payment of insurance benefits within ten days after reaching an agreement with the insured or beneficiary. If the insurance contract stipulates the amount of insurance and the time limit for compensation or payment, Ping An Insurance shall perform the obligation of compensation or payment of insurance benefits in accordance with the insurance contract.
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