Passengers who need to know the relevant epidemic prevention and control regulations, relevant flight information or seek help during the flight can call two service hotlines in Chengdu: 028-85205555 (Shuangliu Airport) and 028-8690666 (Tianfu Airport).
Chengdu Tianfu and Shuangliu airports have announced that from August 13, people entering the terminal will no longer be required to provide negative proof of nucleic acid testing.
According to reports, according to the relevant requirements of normalized epidemic prevention and control, all personnel entering the terminal still need to wear masks, take temperature measurements, check the green code of "Sichuan Tianfu Health Link" and scan the place code.
At the same time, Chengdu Airport reminds passengers that because some destination cities still need to provide negative proof of nucleic acid detection and other materials, passengers must know the latest epidemic prevention and control policies from the airline or the epidemic prevention and control department of the destination city in advance before departing from Chengdu, prepare relevant inspection materials, do a good job in personal protection during travel, and cooperate with staff to produce relevant materials to travel in a civilized manner.
Other phone numbers:
Airport service hotline 028-85205555
Accepting airport service complaints 028-85205678, 028-85205432
Airport VIP service 028-85206622
Lost and found services 028-85206200 (T 1), 028-85207230(T2)
Medical emergency service 028-85205 120
Airport police telephone number 028-85205 1 10.
Airport fire 028-85205 1 19
Air China luggage enquiry telephone number 028-852058 15
Sichuan Airlines luggage enquiry telephone international: 028-6539308 1 domestic: 028-65392890.
Airport ground luggage enquiry telephone number 028-852055 13.
Transport service supervision telephone 12328
Civil aviation service quality supervision telephone 12326
Enterprise service supervision telephone number 028-85206206