Can the appointment registration of West China Hospital Health Center be cancelled?

It should be possible, if it can't explain that the software is not perfect.

You can try this appointment registration software system.

The first online booking and registration system software with independent copyright.

I. Overview

Hospital appointment registration system refers to the system that hospitals use fixed telephone, website, mobile phone, SMS and other channels to facilitate patients to make appointments and register.

The hospital provides an appointment registration system, which is of great significance to facilitate the people to seek medical treatment and improve the level of medical services. The implementation of appointment registration service in hospitals is beneficial for patients to seek medical advice, arrange medical treatment plans in advance, reduce waiting time, improve management level, improve work efficiency and medical quality, and reduce medical safety risks.

At present, there are many hospitals and companies engaged in related services in China, but there are many defects in the standardization of system, institutionalization of management and convenience of use, and even some individuals or groups regard it as a source of huge profits. Therefore, the appointment registration service has not only failed to facilitate patients to see a doctor and improve the management level of the hospital, but has been disgusted by many patients and hospital staff.

In order to standardize and promote the appointment registration service, the Ministry of Health recently issued the "Opinions on Implementing the Appointment Registration Service in Public Hospitals (Draft for Comment)" in official website, demanding that while promoting the appointment registration in hospitals, we should improve our understanding of the appointment registration service, strengthen the management of the appointment registration service, and conscientiously do the relevant organizational work. Adhering to the center of facilitating people's medical treatment and improving hospital service level, we have successfully customized an online appointment registration system for them through close and friendly cooperation with maternal and child health centers. At present, the system provides online booking, and various booking channels such as mobile internet access, SMS, self-service booking machine and hotline are being further developed. Patients can choose to complete the appointment online according to their own habits.

Second, the function introduction

1, computer online booking computers are becoming more and more popular, and most families have installed computers. Online booking is mainly aimed at young and middle-aged patients. Most of these patients have mastered the basic skills of computer surfing, so they can make online appointments conveniently.

2, mobile Internet booking

Mainly for patients who are temporarily away from the computer or busy with business, as long as he takes out his mobile phone and presses a few keys, he can quickly complete the appointment by visiting the WAP appointment registration website.

Step 3 make an appointment by SMS

Appointment channels and mobile phone online appointments for hospitals are aimed at patients who are temporarily away from the computer or have busy business. Users can quickly complete the reservation by sending specific instructions to the SMS reservation center.

4. Self-service booking machine booking

Placing this machine at the hospital registration office, outpatient hall and other eye-catching positions can greatly facilitate patients who have already seen a doctor in the hospital to make an appointment for the next visit directly in the hospital. If the patient is not familiar with its use, he can also ask the on-site appointment registration guide for assistance.

5, hotline booking

Mainly for the convenience of older, or unfamiliar with computer operation of middle-aged and elderly patients. They can call the hotline to make an appointment, and the customer service staff will help them register for an appointment.

Third, the system characteristics

1. Use standardized interface to realize the communication between the appointment registration system and the internal system of the hospital.

2. Various mechanisms ensure that the reservation registration system is not affected by malicious operations.

3. Standardize and automate the appointment processing to ensure the fairness of the appointment registration service.

4. Multi-channel booking method is suitable for people of all levels and ages.

5. The doctor's scheduling information is timely and accurate without manual operation and transmission.

6. The hospital's treatment procedures such as shifting shifts and stopping diagnosis ensure the rights and interests of patients and reduce disputes between doctors and patients.

7. Realize the automatic processing of appointment registration and on-site registration to ensure that they do not conflict.

8. A variety of mechanisms to ensure that the doctor number source is not affected by patients' lateness and non-appointment.

Four. Typical implementation case

For details, please contact:

Xi anhongxun software technology co., ltd

Address: New Generation International C09 16, No.263 Taibai South Road, Xi.

Tel: 029-62870535 62870533 62877932 62877933