Is the trip code updated in real time?

Travel codes are not updated in real time. Travel codes are updated every 14 days. The user's travel calculation for the first 14 days was completed in the background of the operator, resulting in a one-day delay. For example, on March 5th, the travel data before March 4th 14 days (between February 20th and March 4th) was calculated. If the trip code is not updated for more than 15 days, there is no problem with the system. It is recommended to consult local operators.

After a period of time, the system will automatically remind the public to make a health punch. At present, it needs to be reported at least once every 14 days, and the specific days in the later period will be adjusted according to the requirements of epidemic prevention and control. This can improve the timeliness of health code and reflect the status quo of code holders as much as possible, which is not only a reminder, but also a protection for everyone.

Solution to the Error of Travel Display of Communication Travel Card

1, China ICT Institute

Use your email (QQ email, 163 email, etc.). ) Send an email to (xck@caictyds.cn email address of China ICT Institute to explain your situation, and then wait for a reply. After receiving the reply, follow the email prompts, and log in to the communication big data travel card again half an hour later (note that China ICT Institute works from Monday to Friday).

2. Operators

Because we need to get rid of the wrong city information, which belongs to the operator, so we call the corresponding operator to find human customer service to help and explain the situation. If it is not resolved within one or two hours after the call, you can try to call several times until it is resolved.

China mobile hotline:10086;

China Telecom Hotline:10000;

China Unicom hotline: 100 10.