Over the years, department managers have always put professional ethics education in the first place, and loving their posts and dedication is the consistent work style of the neurology team. Neurology department not only treats chronic diseases, but also undertakes ccu monitoring. Rescuing critically ill patients is a common practice. Medical staff often work overtime and are on call, regardless of gains and losses. In the face of major rescue, all the staff went into battle, and no one shirked it, showing good teamwork and dedication. A harvest, a hard work, when we pull patients back from the death line one by one, it is also the most gratifying time for our medical staff. At the same time, it has also been affirmed by patients and their families, and has been praised by patients and hospital leaders.
In nursing service, the department puts forward the theme of "five-heart service" for patients, that is, "love, care, patience, enthusiasm and responsibility", which is closer to patients, builds a harmonious doctor-patient relationship and embodies the nursing concept of "people-oriented, warm service". Nursing is a career full of love. Facing the unfamiliar environment of the hospital, the department first tries to accept new patients, and the class teacher is the patient's intimate person. In civilized language, it means "Aunt, how do you feel?" It makes people feel more intimate. "Come on, let me help you up." "Get out of bed slowly." "Is this posture comfortable?" "Hello, I see you look good today" and other therapeutic terms, so that patients can feel the care of their loved ones. Among them, Liu Yingchun's performance is particularly prominent. In the patient satisfaction questionnaire, she was nominated the most. She bought food and water for the single elderly, which deeply moved the patients. "Careful" and "patience" are the basic qualities necessary for nurses in neurology. Health education is one of the ways to solve patients' impatience. In particular, nurses on duty often take pains to explain, give examples and demonstrate patiently, so that patients and their families can master some knowledge of disease care and prevention inside and outside the hospital and enhance their confidence in treating diseases.
Medical quality and medical safety are the lifeline of department management, and head nurses often say that "responsibility is more important than Mount Tai". It is the core of neurology management to provide quality service for patients with a high sense of responsibility and good service attitude. Ensuring the safety of patients and eliminating potential safety hazards requires the joint efforts of all departments and everyone's participation. Over the years, from education guidance to follow-up supervision, medical staff in departments have cultivated a good sense of ownership, used their brains to find problems, tried to solve them, and eliminated hidden dangers in the bud. General internal medicine nurses have formed * * * knowledge. The implementation of the core system, especially the first-visit responsibility system and the rescue system for critically ill patients, has greatly avoided the occurrence of medical disputes and medical accidents.
Innovative learning, innovative management and keeping pace with the times are the only way to keep moving forward. The head nurse in the department is the leader of renewing ideas, breaking the old and creating the new, and daring to think and do is the consistent fine style of neurology. Refine the workflow, improve the post responsibilities, everything is managed by someone, and everyone has special tasks. Study hard, pay attention to personnel training, strengthen the "transmission, help and guidance" of senior doctors and nurses to young medical staff in line with the principles of high starting point, high requirements, high standards and high quality, and organize regular business study, technical training and discussion on difficult, critical and dead cases, which greatly improves the professional and technical level of neurology, especially in cardiopulmonary resuscitation, myocardial infarction, various arrhythmia and death.