Danfu Liu introduced that in recent years, the General Administration of Market Supervision has actively promoted the quality certification of green home appliances, smart home appliances and digital TVs, and promoted the provision of green smart home appliances. At present, * * * has issued10.5 million green product certification certificates for home appliances, involving more than10.3 million enterprises. The next step will continue to focus on the consumption requirements of green smart home appliances and continuously improve the breadth and depth of green smart home appliance certification; Promote the verification of Internet of Things for home appliances, and promote smart home appliances to enjoy commodity data and protect personal information; Improve verification control, ensure the effectiveness of verification, build a safe and secure consumption environment, and enhance consumer confidence.
After-sales service of household appliances is also an important link to enhance the consumption experience of household appliances and strengthen the service guarantee of the whole chain. Liu Decheng, director of the Department of Circulation Development of the Ministry of Commerce, said that a number of measures have been introduced to promote after-sales service of household appliances. Promote the standardization of the whole chain service and accelerate the construction of the service standard system for distribution, assembly and maintenance of household appliances; Suitable for qualified after-sales service enterprises to integrate various resources such as home appliance service points, self-employed individuals and flexible employees through outlets; Guide household appliance production, sales and service enterprises to strengthen cooperation with all sectors of society, and jointly release special services such as household appliance butler service.
Explore consumption hotspots and improve the adaptability to demand. The Ministry of Industry and Information Technology has issued an innovation manual for upgrading consumer goods and eight batches of 43 1 excellent products. Carry out the promotion activities of ultra-high definition video "100 cities and thousands of screens" to guide enterprises and private capital to actively invest; Promote new categories such as energy-saving home appliances, smart home appliances, healthy homes and low-quality home appliances to meet the needs of every household; Improve the level of green design and supply, implement green manufacturing in an all-round way, speed up the selection of refrigerants for household appliances, replace polystyrene foam with environmental protection and other effective measures to promote the rapid development of green household appliances in China; In order to integrate with many consumers, we must vigorously carry out personalized design and flexible production, promote new modes such as on-demand customization and reverse customization, meet consumers' personalized needs, and promote consumption expansion and renewal.
Construct multiple scenarios, promote the efficient connection between production and consumption, and accelerate the intelligent promotion of "three products" behavior in consumer goods industry; In 2022, we will carry out in-depth "three products" national activities in the consumer goods industry; Create hundreds of consumer promotions such as the Green Smart Home Appliances Online Shopping Festival.
Strengthen policy guidance and consolidate the industrial foundation of consumption upgrading. The Ministry of Industry and Information Technology will launch a high-quality development action plan for the home appliance industry in the near future to promote the integrated development of large-scale residential industries, including home appliances and homes, improve the development level of the industrial chain, create more home application fields, and make greater efforts in adding categories, improving quality and creating brands in the home appliance industry; Cultivate a number of intelligent manufacturing demonstration factories and build a number of well-known brands with a scale of over 10 billion or even 100 billion; Introduce a number of high-quality enterprises and a series of new products and classics, and constantly enhance the confidence of household appliances consumption.