12345 can solve the problem of health code?

12345 is a citizen hotline in China, which can solve the problems encountered in everyone's life. Recently, a friend said that his health code turned yellow for no reason. Can 12345 solve the problem of health code? Is it useful to dial 12345 to turn green? 12345 how long does it take to appeal from yellow code to green code? Let's share the relevant content with you. Interested friends come and have a look.

12345 can solve the problem of health code?

After the health code turns yellow, it needs to be checked twice every three days, and the interval between two nucleic acid tests should be more than 24 hours. If the results of two nucleic acid tests are negative, the health code can be restored to the green code.

However, if you are given a yellow code because of misoperation, you can submit a complaint on the health code platform. If it meets the conditions of code change, the system will handle it within 24 hours; If the code is not green after three days, you can call the hotline 12345 and hotline 12320 to make a complaint. After the complaint is successful, the health code can be restored to the green code.

The above is the introduction that 12345 can solve the health code problem. I hope it will help everyone.