How do trade unions attach importance to employees' psychological counseling and humanistic care

Ideological and political work is the fine tradition and political advantage of our party and the lifeline of economic work and all other work. The report of the 18th National Congress of the Communist Party of China pointed out: "Strengthen and improve ideological and political work, pay attention to humanistic care and psychological counseling, and cultivate self-esteem, self-confidence, rationality, peace and positive social mentality." This important exposition fully embodies Scientific Outlook on Development's core and strategic thought of building a socialist cultural power, highlights our party's people-oriented ruling philosophy, and points out the direction for the innovation of ideological and political work under the new situation. First, correctly understand the connotation of humanistic care and psychological counseling. The so-called humanistic care refers to the care of humanistic spirit or humanitarian care, emphasizing people-oriented and sincerely caring for a person's survival and destiny. Its core is caring and respecting people. From a medical point of view, psychological counseling is the treatment of mental illness and mental disorder, and promotes physical and mental health. Chinese medicine has long said that "heart disease still needs heart medicine treatment", and dredging therapy can also be called "excretion method". From the perspective of ideological and political work, psychological consultation embodies the spirit of scientific development and people-oriented, that is, through the use of verbal and non-verbal communication, through explanation, explanation, support, sympathy and understanding, it affects the other person's psychological state and changes their cognition, beliefs, emotions, attitudes and behaviors. In this sense, the process of psychological counseling is the process of constantly eliminating inner disharmony factors and creating harmonious psychology to the maximum extent. Of these two working methods, humanistic care focuses on meeting people's feelings and needs at multiple levels, while psychological counseling focuses on solving people's psychological obstacles. Second, the practical significance of enterprises paying attention to humanistic care and psychological counseling At present, China has entered a critical period of economic development and transformation, and it is also a dangerous period in which various social contradictions are concentrated, with unprecedented opportunities and challenges. Similarly, especially in enterprises, the current ideological and political work is facing both good opportunities and a series of hot and difficult problems to be solved urgently. First, the widening gap between the rich and the poor has led to a prominent psychological imbalance among employees. Over the past 30 years of reform and opening-up, China's economy has developed rapidly for a long time, driven by the policies of "distribution according to work" and "getting rich first and then getting rich", which has also brought about the widening gap between the rich and the poor. In enterprises, the widening gap between the rich and the poor gradually leads to the psychological imbalance of some employees, and the mentality of "hating the rich" gradually appears. Within the enterprise, the income gap between management and employees is also large, which makes employees' sense of inequality in the distribution of benefits gradually enhanced. How to guide employees to correctly understand the widening gap between the rich and the poor, correctly understand the profit distribution pattern of enterprises, and prevent psychological imbalance from developing into psychological problems is a serious problem facing the ideological and political work of enterprises at present. Second, the evolution of employees' values leads to the lack of faith. For decades, in the process of developing socialist market economy, people's value orientation has changed greatly, and material interests have occupied a great position in people's hearts. In some enterprises, money worship, egoism and hedonism are on the rise. Although enterprises have vigorously promoted the construction of the socialist core value system in recent years, in some enterprises, there are still some employees who have a vague understanding of the socialist core values, especially under the influence of bad social thoughts, and their beliefs are shaken and lost, which affects their recognition of the core values and even causes a series of social problems. Third, employees' sense of difference in corporate cultural values is enhanced. At present, the change speed of enterprise personnel is accelerating, old leaders and new employees, new leaders and old employees; Old ideas and new norms, new ideas and old norms will create barriers in the process of alternation, friction in the process of mutual adaptation, and differences in the recognition of cultural values, which will cause psychological confusion and confusion to employees. Fourth, the pressure of employees' life and work is gradually increasing. Whether it is state-owned enterprises, joint ventures, foreign-funded enterprises, private enterprises, etc. Most of them implement the post competition system and hold various post competitions almost every year. This ensures that enterprises can find and retain talents, but it also brings great pressure to employees. In the information age, the speed of knowledge updating and technology updating is gradually accelerating. In the process of tightening adjustment or introducing new technologies and new processes, enterprises will inevitably reduce redundant staff or eliminate backward technologies, which will make employees in a state of tension in mastering new knowledge and skills for a long time. Faced with high-intensity tasks and increasing work pressure, employees will inevitably feel nervous and anxious. At the same time, under the background of the continuous improvement of the overall living standard of society, the employment of employees' families, the increase of children's studies, prices, housing, medical care and other living costs have all become the sources of employees' mental stress and psychological pressure. The existence of the above phenomena and problems has greatly affected the spiritual and psychological harmony of enterprise employees, causing them to feel deprived, anxious, frustrated and unfair. Especially when things are not satisfactory, anxiety, depression, anger and even hatred are more likely to occur. These unhealthy social psychology and social mentality affect the physical and mental health of employees, the sustainable development of enterprises, the harmony and stability of society, and bring great challenges to the development of ideological and political work in enterprises. Therefore, the ideological and political work of enterprises must pay attention to strengthening humanistic care and psychological counseling, helping employees solve ideological confusion and contradictions, and maintaining psychological balance and inner harmony. Third, the way for enterprises to strengthen humanistic care and psychological counseling is to adhere to the "three closeness" and pay attention to humanistic care. In enterprises, strengthening humanistic care is to link people's happiness, freedom, dignity and ultimate value, and treat the multi-level needs of every employee in a three-dimensional way. In other words, we should not only consider the enrichment and improvement of employees' knowledge and skills, but also pay attention to the improvement of employees' individual personality and life value. While affirming and attaching importance to the value and significance of employees, we should try our best to provide conditions for employees to create greater value, create a good policy environment, working environment and living environment for employees' all-round development, form a good atmosphere to encourage and support employees' career success, maximize the potential of employees, give cadres and workers opportunities for progress, and give officers a stage and space for development. Ideological and political work pays attention to humanistic care and must be close to reality, life and the masses. Ideological and political work is close to reality, that is, starting from the actual situation and vital interests of employees, paying attention to their values, rights and needs, their quality of life, development potential and happiness index, and effectively alleviating their ideological contradictions, psychological conflicts and emotional confusion; Being close to life means keeping up with the new rhythm of life change, transmitting the new information of life change, and educating employees about the problems they encounter in study, success, marriage, health and life; Being close to the masses means thinking about what employees think, worrying about what employees are anxious about, looking forward to what employees expect, sincerely listening to employees' voices, truly reflecting employees' wishes, sincerely caring about employees' sufferings, striving to meet employees' needs, paying attention to the hierarchy of education, paying attention to the gradual progress of work, and enhancing pertinence, effectiveness and affinity according to the specific conditions of different objects. Second, strengthen psychological consultation and promote psychological harmony. Pay attention to psychological counseling, promote psychological harmony, actively advocate the sense of responsibility of patriotism, professionalism, honesty and friendliness, and deepen the construction of socialist core value system. Vigorously create a moral fashion of helping others, being brave, being honest and trustworthy, caring for their posts, respecting the elderly and loving their relatives, cultivate a self-esteem, self-confidence, rational peace and positive social mentality, promote family harmony, neighborhood harmony and interpersonal harmony, and form a harmonious and good atmosphere in the whole society. Strengthen mental health education, guide employees to learn psychological adjustment, treat themselves, others and society correctly, and treat difficulties, setbacks and honors correctly. Improve the psychological consultation mechanism, strengthen the prediction and early warning of employees' psychological mentality, strengthen social communication, smooth communication channels, prevent the accumulation of bad mentality, and create a good social psychological environment. Third, innovate the carrier of activities and enrich cultural life. A healthy and rich spiritual and cultural life can play the role of "lubricant" and "pressure reducing valve", helping people to ease their emotions, adjust their mentality and nourish their hearts. In the face of employees' multi-faceted, multi-level and diversified spiritual and cultural needs, we should actively expand the carrier of ideological and political work, and extensively carry out theme education activities, social welfare activities, building activities, evaluating the first and creating the best, and cultural and sports activities. , vividly reflects family affection, interpersonal friendship and social true feelings, and provides opportunities and space for employees to display their talents, exchange their emotions and exercise their abilities, so that they can relax in various activities and give full play to their talents. Fourth, improve ways and means to improve the pertinence and effectiveness of the work. Making full use of educational methods embodying humanistic care is conducive to improving the pertinence, effectiveness, attraction and appeal of ideological and political work. The first is the positive education method. It is to correctly guide and motivate employees and cultivate their self-esteem and self-confidence. The second is the emotional experience method. Starting from the reality of employees' lives, we should choose educational themes close to reality, set up meaningful educational situations, and guide employees to think independently and experience themselves. The third is the communication and dialogue method. It is to establish a harmonious communication relationship between educators and employees, create a relaxed psychological atmosphere, and achieve the purpose of education through equal communication and interactive exchange. The fourth is the self-education law. It is to guide employees to contact their own ideological reality, work reality and life reality, and gradually realize self-improvement through self-motivation, self-regulation, self-management and self-cultivation.