Different service groups and physical examination separation
? Hospitals are places where patients gather, and they are mainly responsible for the examination and diagnosis of patients and people suspected of having diseases. If the physical examination is carried out in the physical examination center of the hospital, it is difficult to ensure that the instruments and equipment are not used with the patients, and there is bound to be a potential threat of cross-infection caused by disease aggregation.
? The target population of American university health examination center is healthy people, and the physical examination area and equipment are dedicated to healthy subjects to prevent iatrogenic infection.
Different purposes and ideas
? The purpose of the hospital is to serve the patients and do everything for the patients; The purpose of the physical examination center is to do everything for and serve customers. The former focuses on medical quality, and the first focuses on medical quality; The latter emphasizes quality service.
1, hospitals attach importance to medical quality, followed by service; The physical examination center emphasizes three concepts: service concept, marketing concept and health management concept, which are the perfect combination of the three concepts.
2. The hospital works passively, and patients come to see a doctor; Professional physical examination center actively serves customers, so that people who come for physical examination can enjoy the physical examination service process.
3. Hospital work has its particularity and strong pertinence; In the physical examination center, it is necessary to combine basic knowledge, professional knowledge, relevant knowledge, humanistic knowledge, legal knowledge and nutritional knowledge to provide customers with more comprehensive services.
4. The service processes of hospitals and medical examination centers are different. The service layout and process of the hospital are outpatient department and inpatient department. Specifically, registration, medical treatment, examination, conclusion and prescription are the links; The whole service of the physical examination center is lifelong service, covering pre-examination service, in-examination service and post-examination service. Specifically, it is the whole process of booking at the front desk, making payment tabulation at the front desk, abdominal ultrasound, blood drawing at the blood collection place, clinical physical examination items, functional physical examination items, nutritious breakfast, returning the form at the front desk after the physical examination, taking the physical examination report within 2-5 working days, and providing services after the physical examination.
The test conclusion is different.
? The hospital emphasizes diagnostic criteria, therapeutic effect, outpatient treatment or hospitalization; The conclusions of the physical examination center are health risk factors, disease risk factors and health assessment conclusions.
Physical examination environment is different.
The hospital environment is built according to national standards and grades. In addition to buildings, there is a considerable green area in the hospital, and the outpatient department and inpatient department have their own requirements.
Compared with hospitals, physical examination centers have unique advantages in the environment:
1. The physical examination area is designed according to the needs of healthy people, and an efficient one-stop service process is implemented. The humanized corridor design ensures the smooth passage, and each department and passage is guided by inspection nurses.
2, the implementation of separate inspection of men and women, one-on-one personalized service, women do not have to worry about inconvenience, fully take care of personal privacy.
3. Scientifically divide the physical examination into male guest physical examination area, female guest physical examination area and VIP physical examination area.
Different medical qualifications
? The hospital is famous, but the physical examination doctor is not necessarily a professional and technical backbone, and does not necessarily represent the physical examination level of the hospital. Due to the reform of medical insurance system in recent years, the number of patients treated in hospitals has increased sharply, resulting in a certain degree of shortage of technical resources in hospitals. The main technical force of the hospital is concentrated in the clinical diagnosis and treatment department, and the physical examination doctors are mostly doctors transferred from the hospital and external doctors.
The examiners in American university health examination centers are retired experts and professors from well-known hospitals. At the same time, they have worked full-time in the United States for many years and accumulated rich experience in physical examination.
Different quality of service
Doctors in hospitals have developed working habits for many years, which makes them lack the consciousness of caring for patients and serving them.
Doctors in American health examination centers should be trained in service standards and post literacy before taking up their posts.
Different physical examination equipment
? Accurate physical examination conclusions can not be separated from the support of high-standard advanced inspection equipment.
"If a worker wants to do a good job, he must sharpen his tools first." For the health examination industry, excellent equipment is undoubtedly an important prerequisite to ensure the accuracy of medical examination results. As a leading enterprise in the physical examination industry in China, the establishment of Meinian Da Health Tengzhou Company has also greatly upgraded the physical examination industry in our city, from the past 1.0 era to the 2.0 era. Adhering to the consistent high-quality service standards, the medical examination center has introduced high-tech equipment and a series of medical examination facilities from Germany, Japan and other well-known international and domestic brands, ensuring the international standard of medical examination equipment and reagents.
Different markets
? The hospital market is the medical market, and the physical examination center is the health management market.
Do you understand the difference between a medical examination center and a hospital? Whether to go to the hospital or the physical examination center, I believe you have a choice! A-share listed companies in China physical examination industry, professional doctors, advanced medical equipment, authoritative physical examination results and high-quality all-round services provide more comprehensive protection for your health!