Over the past year, the hospital has developed steadily through various effective measures and achieved good results. On this basis, hospital leaders, through comprehensive analysis and scientific budgeting, have formulated the guidelines and targets for next year: the monthly income of 20xx will be increased by about 300,000 yuan, and the average monthly maternity output will be 125. This is not just a few sets of numbers. As a department of the hospital-delivery room, to achieve this grand goal, we need to make greater efforts to make a more scientific and systematic work plan to ensure the smooth realization of the work goal.
First, strengthen the construction of delivery room team and build a professional technical team with excellent technology and first-class service.
Talent is a powerful guarantee to realize scientific management and ensure the smooth implementation of all work. Xx Hospital should be a first-class maternity hospital, and the delivery room, as a very important department, shoulders a vital responsibility. However, the delivery room has long been faced with problems that need to be solved urgently, such as shortage of talents, weak technical force and insufficient hardware facilities. To build a professional technical team with excellent technology and first-class service, in addition to the unremitting efforts of all the staff in the delivery room, it also needs the great attention and strong support of hospital leaders.
1. It will take about one year to add 3-4 midwives to the existing staff for professional training. Because of the unstable status of the existing staff in the delivery room, one is a medical worker who is studying in the delivery room and left the delivery room at the end of the month; A person is facing childbirth and may take a vacation at any time. There is a serious shortage of personnel. In addition, the work of delivery room is unpredictable, centralized, sudden and urgent, so it is absolutely impossible to complete all the work and services with good quality and quantity.
2. Delivery room staff actively participate in various business studies and professional skills training organized by the hospital, study time and credits are linked to bonuses, and rewards and punishments are assessed.
3. Strictly formulate and implement the study, assessment and examination plan, and conduct questions, assessments and examinations according to the study plan: business study lectures are held once a month (by turns), questions are assessed once a week, professional knowledge closed-book examinations are held once a quarter, and technical competitions are held once every six months. Test scores are linked to bonuses and wages. Those who fail to pass the exam will be deducted from the bonus of the current month (according to the specified number), and those who achieve excellent results will be rewarded in the current month (according to the specified number) as a reference for the annual salary increase.
4. Actively carry out activities such as comparison, learning, catching up and helping, and help those with high qualifications, good help skills and poor help skills. Compared with whose professional and technical level is high and whose service attitude is good; We should learn from colleagues who are enterprising and have good technical business, catch up with and surpass the advanced, and strive to be advanced. Make professional technology reach the first-class level and service quality reach a higher level.
5. According to the specific situation of delivery room tasks and midwives, optimize the combination of nursing forces, arrange shifts scientifically and reasonably, and strictly implement the post responsibilities of each class.
Second, actively develop new technologies and new businesses:
1, painless delivery has been carried out for three years and achieved good economic and social benefits. In the new year, painless delivery is still a focus of obstetric work. It is necessary to actively publicize and popularize painless delivery, carefully grasp the best opportunity for painless delivery, especially for patients who have induced labor in the second trimester, and ensure that everyone has epidural analgesia without contraindications.
2.vip package was the top priority last year. In the new year, we should take the development of vip package service as the focus of delivery room work, vigorously publicize pregnant women and relatives and friends who are in hospital, and try our best to tap vip customers.
Three, seriously study and implement the rules and regulations and operating procedures to ensure medical quality and medical safety:
1, quality and safety are the lifeblood of the hospital, always put medical quality and safety in the first place, and learn to assess 13 core systems and the responsibility process of each system every month; Strictly implement the principle of aseptic operation to prevent hospital infection; Seriously implement the "three checks and seven pairs" system and various operating procedures to prevent medical errors and accidents.
2. Improve risk awareness and self-protection awareness: always treat yourself as an obstetrician, put the safety of parturient and newborn in the first place, consciously improve your own quality and operational skills, carefully observe before, during and after delivery, and actively deal with them without leaving any doubts.
3. Seriously study and implement the clinical application principles of oxytocin, strictly follow the doctor's advice, master the contraindications and indications of oxytocin application, and prohibit the abuse of oxytocin.
4, strictly implement the three-level physician responsibility system, in case of abnormal situation timely report to the superior physician, not to deal with.
5, closely observe the labor process, timely find all kinds of abnormal situation in the progress of labor process, and timely assist the doctor to actively deal with.
6, according to the requirements of nursing department and obstetric quality management, formulate nursing work plan and organize its implementation in place, regularly or irregularly supervise and inspect the implementation of various rules and regulations, job responsibilities of each class and various nursing technical operation specifications, summarize and comment in time, and continuously improve the quality of delivery room work.
7, do a good job in the delivery room of all kinds of items, equipment and first aid supplies management, appoint someone who's in charge, ensure the supply, regular inspection, and make records.
8, the problems existing in the work, find and solve in time, medical accidents caused by technical reasons, find out the reasons in time, sum up experience, and learn lessons.
9, completes the medical records and medical records writing, strict standardization of medical records, it is forbidden to alter and misspell, to prevent undue medical disputes caused by carelessness.
Fourth, enhance service awareness and improve service quality:
As the saying goes, "Gold cups and silver cups are not as good as patients' word of mouth". In the new year, we should do a good job in the delivery room services, put the needs of pregnant women first, and provide services as needed.
1, vip package service: accompanied by a special person to provide life care, experts and senior midwives to follow up technical services, to ensure the satisfaction of vip customers 100%, and to make the hospital a vip brand.
2. The parturient who gives birth painlessly should do a good job of doula service, so that the parturient can truly feel the thoughtful and warm doula delivery service.
3, do a good job in maternal prenatal, intrapartum and postpartum life care, assist in eating and defecation, in addition to closely observing the progress of labor, but also closely observe maternal vital signs, regularly measure body temperature, pulse, breathing and blood pressure. Instruct the parturient to relieve pain and teach the parturient to exert reasonable force when the uterus is opened.
4, do a good job in the observation and nursing of newborns, check the newborn's breathing, complexion, urine and stool at any time, guide early breastfeeding, and do a good job in breastfeeding guidance and education.
5. Actively participate in all-staff marketing and develop potential income projects;
1. General practitioners go deep into the market, use their spare time to develop customers, contact family and friends around them, provide new customer resources, set their own numbers and indicators, and formulate reward and punishment systems.
2, actively formulate delivery room charges, for painless delivery of induced labor patients to timely labor analgesia, so as not to cause delays. Conditional can accompany the delivery, accompany the delivery. Do not miss the items that should be charged, so that every patient can charge strictly.
Six, do a good job of coordination between departments, employees and employees:
Coordinate the working relationship between undergraduate staff and doctors, logistics staff and other department staff, communicate with each other, and get timely support and cooperation.
Seven, adhere to the 5s management:
1, 5s management has achieved remarkable results for one year. Great changes have taken place in the overall appearance and personnel quality of the hospital, and the delivery room has ensured a neat, clean and beautiful environment in a limited room. In the new year, we should continue to do a good job in 5s management.
2. Do a good job in aseptic management of delivery room. In the new year, we should manage the delivery room in strict accordance with the operating room management standards, and prohibit other personnel from entering the delivery room. Relevant personnel should strictly implement the principle of aseptic isolation system when entering the delivery room, so that strict management is everyone's responsibility.
3. Do a good job in commodity management, take stock of commodities regularly, prohibit the waste caused by expired commodities, save ink and paper, and save water and electricity. /Please keep it.
At the beginning of the new year, under the leadership and support of the dean, the nursing department and the director of the department, all the staff will go all out to successfully complete the hospital's policies and objectives, complete various work plans, conscientiously do all the work in the delivery room according to the proposed work plan, ensure the smooth realization of the work objectives, make greater contributions to the development of the hospital and make due contributions to the brilliant tomorrow of xx Hospital.