After the user submits the complaint request, if it meets the requirements of changing the complaint code, the system will generally handle it within 24 hours. If there is still no green code after three days, you can call the contact information sent by the page to contact the staff for handling.
Yellow-coded personnel generally refer to the residents of the risk area in the epidemic situation or those who have lived in the risk area in the epidemic situation in the past 14 days, potential seedling contacts and key people who may be exposed. If the health code turns yellow and needs to turn green, both of the following conditions must be met:
1, family health monitoring for 7 days or 14 days, and the self-health code was changed to Huang Zhi;
2. Nucleic acid monitoring was done in the last 7 days, and the result was negative.
Note: Requirements may vary by region. Some require negative proof of nucleic acid monitoring within 7 days, and some need to provide negative proof of nucleic acid monitoring for 2 or 3 times. After meeting the requirements, you can apply in the health code interface.