1. If you call 123 15, the result shows that it has been accepted but there has been no response, so choose to call again for consultation.
2. If you are not satisfied with the result, you can solve it in other ways according to the specific situation. After calling 123 15, 123 15 will inform you whether to accept the complaint within 7 working days, and give the result within 45 working days after accepting it.