Appeal process:
0 1, enter the service
Open the civil administration APP, click "health code misjudgment complaint" on the home page, enter the service page of "health code misjudgment complaint", and select "personal complaint" or "complaint on behalf of family members".
02. Fill in the complaint information
Please fill in the complaint information according to the page requirements, and then click Next to upload the complaint materials.
03. Materials needed for misjudged case appeal
Fujian health code screenshot and abnormal reason screenshot, here is a little secret for you. If I submit a complaint in the province, I only need to upload a screenshot of the abnormal reason of the health code.
Recent nucleic acid test records and communication big data travel cards are only needed for complaints outside the province! If there are nucleic acids outside the province, please provide relevant screenshots for the auditors to judge accurately;
Complaining on behalf of family members requires the front and back of family ID cards! Tick Agree to Voluntary Appeal, and then click Submit to complete the appeal.
04. How can I view the submitted complaints?
After submission, you can view the audit results in My Appeal. If approved, transcoding can be completed within 1 hour.