How to contact customer service for the refund of grade 4 and grade 6 in 2022?

Application procedure for refund of CET-4 and CET-6 candidates Contact the test center, provide the Application Form for Refund of National English Test in the Second Half of 2022 and relevant supporting materials, and apply for refund. The information or supporting materials provided by candidates will be reviewed by comparing government big data and verifying with relevant departments. Candidates are required to apply in good faith and must not resort to deceit. Fee refund materials for CET-4 and CET-6: (1) Candidates whose health code is red or yellow during CET-4 and CET-6, please contact the test center by phone to confirm whether I am on the list of candidates whose health code is red or yellow during the exam (the day before and the day before my exam). Candidates on the list do not need to provide proof materials, and candidates outside the list must provide color screenshots of non-green health codes during the examination. (2) Candidates who are isolated due to the epidemic and cannot take the CET-4 and CET-6 exams shall submit the isolation or shelter certificate issued by the epidemic prevention department, street (neighborhood committee) or unit (school). If the health code information has relevant words, it can also be submitted as proof materials. (3) If the CET-4 and CET-6 test sites can't start the test normally due to the epidemic situation, the CET-4 and CET-6 test sites will arrange a refund, and candidates need not submit an application. (4) If the candidates who take the inter-city exam can't meet the requirements of the city where the test center is located for the isolation time of the inter-city exam candidates due to the closure of the epidemic situation, submit the proof of isolation or closure and the proof of unsealing time issued by the epidemic prevention department or street (neighborhood Committee) in the original place of residence. (5) If the CET-4 and CET-6 test centers start the test normally, and the candidates have been told that they are not allowed to take the test before CET-4 and CET-6, the test centers will refund the fees uniformly, and the candidates do not need to submit another application (it is recommended that the candidates confirm with the test centers whether they meet such conditions). (VI) Due to the time of injection of COVID-19 vaccine, it is impossible to provide a negative certificate of nucleic acid detection that meets the local epidemic prevention requirements of CET-4 and CET-6 test sites, and if it fails to take the exam, it shall submit a certificate of vaccination in COVID-19. Precautions for refund of CET-4 and CET-6: Once the registration of CET-4 and CET-6 is successful, the fee cannot be refunded if there are no irresistible factors. Generally speaking, CET-4 and CET-6 are all registered by institutions of higher learning. After registering for CET-4 and CET-6, you can abandon the exam, but you can't get a refund. 1. If the CET-4 and CET-6 cannot operate normally due to irresistible factors such as pneumonia epidemic and bad weather, the fees for CET-4 and CET-6 will be refunded according to the original payment method. 2. If the candidates can't apply for CET-4 and CET-6 normally due to non-candidates, and the test papers can't be audited normally, the CET-4 and CET-6 fees will be refunded after the test sites, provincial and ministerial organizations and the examination center of the Ministry of Education confirm that the situation is true. 3. Candidates must cooperate with the CET-4 and CET-6 test sites, provincial and ministerial organizations and the examination center of the Ministry of Education to handle the refund procedures, and the refund will be unified after the results of CET-4 and CET-6 are announced.