I went to work happily and became a nurse. I wore a white nurse's uniform and a dovetail hat, walked lightly and smiled at the patient. This is the first lesson that the head nurse taught me. I thought that "nursing" was enough as long as we were patient, earnest and hard-working, but the fact was not so simple.
I have grown a lot this year. From the "Smile Service, Build a Sunshine Team" organized by the department to the end of the three-level evaluation of the hospital, from simple clinical nursing to emergency treatment of patients with critical myocardial infarction, I deeply realized that it is easy to be a good nurse, but it is really not easy to become a qualified specialist nurse.
As a qualified nurse, you should have a high sense of responsibility and good professional ethics. We should establish the concept of "patient-centered", respect, understand, sympathize with and care for patients, and treat patients equally regardless of gender, race, wealth and level. We should not only care about the patient's condition, but also strengthen the psychological care and health education for the patient. At the same time, it is necessary to help patients' social adaptability, which is also compatible with "modern health".
To be a qualified nurse, we should have a solid theoretical foundation and exquisite technology, develop in an all-round way and keep pace with the times. To adapt to the overall nursing education network in the new era, we must have a variety of knowledge, such as computers, foreign languages, humanities and so on. The concept of nursing in the new era requires nurses to be not only a health care worker, but also a qualified consultant, missionary, educator, necessary nutritionist and so on. Therefore, a qualified nurse, on the premise of solid basic skills, should continue to learn, experience at work and improve herself.
To be a qualified nurse, you should have a healthy body and plenty of energy. Meticulous and responsible for the work. Nurses' clinical work is busy and tiring, so it is inseparable from health to keep a clear head and abundant energy in the care of critically ill patients, especially in the process of rescuing patients. Nurses should strictly abide by the rules and regulations of the hospital, strictly study the theory of "three basics and three strictness", strictly implement aseptic operation and disinfection and isolation, timely and accurately handle every doctor's order, and improve various nursing documents. According to the nursing level, we should carefully patrol the ward, observe the patient's condition changes, and notify the doctor in time when problems are found.
As a qualified nurse, whether formal, recruited or nursing staff should have the spirit of ownership and teamwork ability. The medical environment and interpersonal relationship faced by nurses are complicated, and they will accidentally walk into the minefield, causing unhappiness. As a qualified nurse, we should know that the strength of the collective is powerful, and we must not be separated from the collective and make it complicated. A drop of water in the sea will dry up, and a person will have strength only if he integrates his own interests with the collective. Collectivity is the source of individual wisdom and the melting pot of cultivating individual talents and character. A United and cooperative group will work hard and unite for the health of patients and the improvement of nursing quality in departments. Unity is strength, cooperation is sail, and human feelings are like water. Only with unity and cooperation and human touch can the ship sail more stably and further.
As a qualified nurse, you should have a high degree of legal awareness. With the improvement of people's living standards, patients' requirements for nursing quality are also improving. With the construction of legal society, patients' right to know about medical treatment and medical knowledge is increasing, and a little negligence of nursing staff will lead to patients' dissatisfaction or complaints. Therefore, nurses are required to constantly improve their legal awareness, update their concepts, be strict with themselves, avoid quarreling with patients, carefully check and implement doctor's orders, standardize operations, provide well-founded and enthusiastic services, and strive to create a good and safe medical environment.
The second article summarizes the excellent model essay of nurses' annual work
In the past 20XX years, under the leadership of the hospital leaders and the dean in charge, with the close cooperation and support of various disciplines and the unity and cooperation of the head nurse, we have completed various nursing tasks, which are summarized as follows.
First, political thought:
Actively carry out the annual activities of medical quality management benefit, adhere to the concept of patient-centered and quality-centered nursing service, adapt to the new situation of health reform and social development, actively participate in various political activities, take serving the people and contributing to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly.
Second, enhance legal awareness:
Seriously study the Regulations on Handling Medical Accidents and its laws and regulations, attend two study classes, actively participate in the training and teaching of the Regulations on Repairing Medical Accidents organized by hospitals, and organize head nurses and nursing staff to study many times, so that nursing staff can realize that the establishment of socialist market economic system, the improvement of legal system and the enhancement of people's legal consciousness have become people's knowledge. The concept of modern nursing quality is to satisfy patients in all directions and in the whole process, which makes people put forward higher and newer requirements for medical care services, thus enriching legal knowledge, enhancing safety protection awareness, making nurses know the usage of the law and reducing the occurrence of medical accidents according to law.
Third, standardize the nursing work system:
Deepen health reform and implement new regulations on handling medical accidents. The new situation, such as carrying out the overall target management responsibility system and carrying out the annual activity of medical quality management benefit, has put forward higher requirements for nursing work. Therefore, the nursing department seriously organizes to study the new regulations, learn the management methods of nurses, and strictly implement the practice of unregistered nurses. According to the experience of mental health center, Tai 'an People's Hospital and Luoyang People's Hospital, combined with the actual situation of our hospital, 23 revised nursing work systems were re-improved. It is clear that all kinds of nurses' information belongs to secretarial resources, plagiarism of 25 positions is prohibited, nursing operation rules 17 are standardized, and the quality assessment standards of head nurses and nurses are revised. The overall nursing quality assessment standard (strongly supported by the office, quality inspection department and general affairs department) makes nursing work have rules to follow and laws to follow, and gradually makes nursing work institutionalized, standardized, standardized and scientific.
Fourth, strengthen professional study and strive to improve the quality of nursing team.
1. Strengthen nurses' professional ethics education and polite service, adhere to civilized language and implement it in every nursing post. During working hours, he is dignified, neatly dressed, does not show off his shoulders, does not wear heavy makeup, does not wear high heels, does not ring his shoes, is polite to patients, has a kind attitude and has standardized language. A training course for psychiatric nurses was held, and a training course on nurse etiquette was held in April. Please ask the teacher of Nanhua Hotel for guidance. From this, 1 1 nurses were selected to train hard and participate in the city-wide nurse etiquette competition, and achieved excellent results (the nursing department and 1 1 team members sacrificed holidays to work overtime), which showed the elegant demeanor of nurses in the Third Hospital and won glory for the Third Hospital.
2. Strengthen the education of love and dedication, implement the service concept of "patient-centered, quality-centered", improve the overall quality and emergency ability of nurses, and improve the patient satisfaction to 97.6.
3. Strengthen business learning. The nursing department organizes 36-hour business lectures every month, and the head nurse actively and seriously teaches, which has achieved satisfactory results. The department insisted on business study once a month, asking questions at the morning meeting once a week, insisting on nursing rounds for critically ill patients, strengthening the three basics training for nursing staff, and organizing two technical operation examinations, all of which achieved excellent results, and the qualified rate reached 100.
4, send nursing staff to go out for further study ***4 people, and the head nurse attends classes for 3 times * * * for 22 people.
5. Encourage on-the-job nursing staff to attend nursing college. At present, there are 58 college graduates and 22 undergraduates, which has improved the overall level.
6, driven by the head nurse, nurses and above constantly sum up experience, actively write papers, incomplete statistics, * * * write 36 papers, published in provincial and municipal magazines and exchanged at academic conferences 2 1 article.
Five, strengthen nursing quality management, improve nursing quality and efficient service.
It is fully explained that nursing work is an important part of hospital work and another wheel to ensure medical safety and quality service from the aspects of the proportion of nursing staff, the nature of work and the distribution of personnel. Therefore, the quality of nursing is closely related to the rise and fall of medical disputes. It is particularly important to strengthen nursing quality management and improve nursing quality. The strict management of head nurses in various departments plays a handsome role everywhere. Since the implementation of the overall target responsibility system, they have worked overtime, taken the lead and become good red housekeepers. Give full play to the bridge role among nurses, patients and leaders, and make great contributions to ensuring efficient and high-quality service of hospital nursing work. (the kindness of the head nurse)
1, strengthen quality control, strictly implement the system and check carefully. Dean Cai, director of the nursing department, inspects and supervises the work quality of each department irregularly every week, closely cooperates with the quality inspection department, conducts a comprehensive inspection of nursing work every month, and gives timely feedback. The head nurse checks and records the work quality of each department 2 ~ 4 times a week.
2. Strengthen the management of critically ill patients. Nurses should master nursing first aid techniques, rescue procedures and the use of rescue drugs and instruments, which improves the success rate of rescue of critically ill patients. A special person is responsible for the management of first-aid drugs and equipment, and the intact rate of "four-fixed" and "three-timely" first-aid drugs and equipment reaches 100.
3. Strengthen ward management, make the nursing unit clean and tidy, and strive to create a clean, tidy, quiet and comfortable rest environment for patients with poor external environment.
4. Strictly implement the check-up system and nursing operation procedures, reduce the occurrence of errors and accidents, and strengthen basic nursing, so that the qualified rate of basic nursing basically reaches 100, and the incidence of bedsore is 0.
5. Implementing holistic nursing, giving full play to the subjective initiative of the responsible nurse, carefully checking and organizing the head nurse's rounds in the whole hospital, especially strengthening the introduction of admission, discharge guidance, nursing plan, implementation of nursing measures and investigation of patients' satisfaction with the responsible nurse, which greatly enhanced the sense of responsibility of nurses.
6. Strengthen the quality management of nursing document writing, the head nurse carefully checks and delivers, helps and guides young nurses, and strives to improve the quality of nursing medical records. The qualified rate of nursing forms reached 97. 19.
7, nursing department carefully organize nursing safety work conference, summarize the shortcomings and mistakes of various disciplines in the hospital, carefully summarize, analyze and find hidden dangers, strengthen nursing safety management, nip in the bud, so that the nursing work in place rate is higher.
Six, strive to do a good job in hospital infection management.
Before there was an infection department in our hospital, the nursing department tried its best to do a good job in nursing, strictly implemented disinfection, sterilization and isolation measures, and paid close attention to the aseptic technical operation of nursing staff, so as to achieve one needle and one tube per person. Pay close attention to the management and monitoring of the operating room, supply room, disinfection and sterilization, and conduct air culture in the treatment room and locker room of each department once a month. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc. After use, disinfection, disfigurement and incineration shall be managed and registered by special personnel. The nursing department monitors and records the intensity of ultraviolet lamps in various departments of the hospital every quarter, and stops using them if they are unqualified, so as to reduce iatrogenic infection.
The third article summarizes the excellent model essay of nurses' annual work.
In a blink of an eye, a year passed. I have worked in the hospital for more than a year. Under the correct leadership of the head nurse and the director of the department, with the close cooperation and support of colleagues in the department, I carried forward the revolutionary spirit of saving lives, earnestly completed this year's work tasks, and my personal ideological and political quality and professional work ability have made certain progress.
First, political and ideological aspects.
Adhere to the patient-centered and quality-centered nursing service concept to adapt to the new nursing model and the new situation of social development, actively participate in various political activities, take serving patients and contributing to society as the purpose, take patient satisfaction as the standard, and serve patients wholeheartedly.
Second, business.
In this year, I can consciously abide by the rules and regulations of the hospital, obey the arrangement of department leaders, earnestly perform my post responsibilities, complete various nursing operations, learn to take everything seriously, help patients solve everything more carefully while paying attention, receive every patient seriously, and treat every patient as their friends and relatives. Do a good job in writing medical documents, carefully study the writing standards of departmental documents, carefully write ordinary care records, critical care records and rescue records, be strict with yourself in your own work, check the Sanqishuang, and keep in mind the three basics.
Third, enhance legal awareness.
Seriously study the "Regulations on Nurses" and other laws and regulations. People realize that with the establishment of the socialist market economic system, the legal system is becoming more and more perfect, and people's awareness of the legal system is constantly enhanced. It has become people's consciousness to act according to law and safeguard their legitimate rights and interests. The modern concept of nursing quality is to satisfy patients in all directions and in the whole process, which is the demand for higher and newer nursing services. Therefore, people should enrich their legal knowledge, enhance their awareness of safety protection, understand the law and usage, and protect themselves according to law.
In more than a year of nursing work, my experience is "three-point treatment, seven-point nursing", and I can feel the importance of nursing work more and more. Someone once said: "The person who pulls the curtain of life is a nurse, and the person who pulls the curtain of life is also a nurse." Yes, who doesn't need a nurse's meticulous care and careful care in one's life? Nursing work is a fine art. "Nurses should have a sympathetic heart and a pair of hands that are willing to work." I will use my love, patience, care and sense of responsibility to relieve the pain of patients, support the weak life with selfless dedication, let the sails of life rise again, let the painful face smile again and let the family laugh again. In the future work, we must strive to improve our skills, improve our smile service, treat every patient as our friend and relative, always put ourselves in others' shoes and correct our work attitude. I hope that through my own efforts, I will be widely praised by patients and recognized by leaders at all levels and head nurses.
The fourth article nurses' annual work summary excellent model essay
The first department I worked in was Cardiovascular Medicine. Under the careful guidance of department leaders and teachers and sisters, I studied with an open mind, studied diligently, dared to ask questions, consciously abided by various rules and regulations of the department, basically mastered the nursing routine and various nursing operations of common diseases in the department, and won unanimous praise from department staff and patients.
Hospital outpatient service is the first window of the hospital. The quality of hospital outpatient service directly reflects the overall quality of a hospital, and outpatient service is the first place for patients to seek medical treatment. There are many patients, complicated illness and frequent emergency, so it is necessary to connect with various clinical departments, such as laboratory equipment department. It is necessary to know the dynamic situation of the hospital in time, which puts forward higher requirements for nurses' professional ethics, medical skills, good psychological quality and healthy physique.
Fortunately, I was lucky enough to be assigned to the outpatient department of the hospital just after I officially joined the job, which improved my professional quality. Hospital outpatient service is the first window of the hospital. The quality of hospital outpatient service directly reflects the overall quality of a hospital, and outpatient service is the first place for patients to seek medical treatment.
There are many patients, complicated illness and frequent emergency, so it is necessary to connect with various clinical departments, such as laboratory equipment department. It is necessary to know the dynamic situation of the hospital in time, which puts forward higher requirements for nurses' professional ethics, medical skills, good psychological quality and healthy physique. If you want to do a good job, you must first learn to be a good person. In the outpatient clinic, we are faced with all kinds of people every day. You have to communicate with different people with different skills, which greatly exercises my interpersonal skills and emergency handling ability. At the same time, I adhere to the concept of "patient-centered", anxious about the patient's urgency and thinking of the patient.
Strengthen the concept of nursing quality and safety, the professional concept of serving patients wholeheartedly, be enthusiastic, take the initiative, use standardized clothing, speak gently, have a friendly tone, treat patients equally, and be considerate and meticulous, so as to realize patients' zero complaints about outpatient nursing. Enthusiastic and sincere triage and guidance for patients, and provide necessary help for patients with mobility difficulties.
In this, I saw a satisfied smile on the patient's face and understood the value of angels as a glorious person in White's mission. Doing every ordinary thing well is extraordinary, but doing every simple thing well is not simple.
The fifth article summarizes the excellent model essay of nurses' annual work.
In 2020, under the attention and direct leadership of hospital leaders, all nursing staff completed all kinds of nursing work with the service tenet of "all patient-centered, all patient-centered" and achieved good results. The work is summarized as follows:
First, seriously implement the rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.
1, the nursing department reiterated the responsibilities of nursing staff at all levels, clarified the post responsibility system and nursing work system for nurses on duty and visiting nurses, and put an end to the bad phenomenon of patients changing infusion bottles and pulling needles by themselves.
2, adhere to the inspection system:
(1) requires the class to check the doctor's advice, and the head nurse participates in the total check 1-2 times a week and records it;
(2) Nursing operation requires three checks and seven pairs;
(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
3, conscientiously implement the orthopedic nursing routine and microsurgical nursing routine, adhere to fill in all kinds of information and data register, equipped with five types of surgical disposal tray.
4, adhere to the bedside shift system and morning care, to prevent the occurrence of complications.
Second, improve the management level of head nurses.
1, insist on the record and assessment of the head nurse's handbook: the head nurse's handbook is required to be submitted to the nursing department for assessment before the 5th day of each month, and the implementation is supervised according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and the summary network is found to collect and monitor the implementation effect, and the head nurse is required to summarize the monthly work so as to sum up experience and carry out the work.
2. Adhere to the regular meeting system of head nurses: according to the requirements of grade hospitals, hold a regular meeting of head nurses once a week, with the contents as follows: arrange the focus of this week's work, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, feed back the nursing quality control inspection to the head nurses, and learn the relevant materials of head nurses' management.
3, check the quality of nursing every month, and timely feedback, and constantly improve the management level of the head nurse.
4. Organize head nurses to study abroad, learn from the advanced experience of brother units, and expand their knowledge: at the end of May, head nurses from three wards were selected to participate in the new international nursing progress class, and reported to all nurses after the study.
Third, strengthen the construction of medical ethics of nursing staff.
1, continue to carry out the code of conduct for nurses, and carry out 50 civilized expressions for nurses in daily work.
2. Organize all nurses to attend etiquette training in Wenling Hotel and Wanchang Hotel in June, 165438+ 10 respectively.
3. Continue to carry out health education and distribute satisfaction questionnaires to inpatients. The results of satisfaction surveys (regular or irregular evaluations) are all above 95%. In addition, corrective measures were put forward for the problems existing in the satisfaction survey, and nurses were selected.
4, the department held a symposium on a regular basis every month, solicit opinions from patients, meet the requirements of patients.
5. Carry out pre-job professional ethics education, rules and regulations, nurse code of conduct education and basic nursing knowledge, specialist knowledge and nursing technology operation assessment for newly assigned nurses, and those who pass the examination will be given posts.