Abstract: As a part of urban management, property management has been recognized by people more and more, and has become an important part of home life, playing an important role in a harmonious society. Property archives play an irreplaceable role in maintaining community stability, facilitating residents' life, safeguarding the interests of the masses, facilitating residents' re-employment, and providing colorful cultural life for residents in their jurisdiction.
Keywords: property management; Property file; Harmonious society; protect
Archives management is the key link of all management work of property management companies. Through the interpretation of the characteristics, development trends and social functions of property archives, this paper expounds the functions of property archives in property management and promoting social harmony, and illustrates the importance of property archives management in property management.
First, the modernization of property archives management
1, meaning and content of modernization of property file management. Management modernization is to make management information and optimization. With the development of modern science and technology, both property management and archives management are moving towards the goal of modern management, and the modern management of property archives has also become an inevitable trend.
2. Standardization of property file management. The current archives management standards in China include basic standards, professional technical standards and related standards. The Archives Work Standard System Table compiled by the National Archives Bureau covers all standards in the field of archives management.
3. The requirements of modernization for property archivists. The modernization of archives management is a process of continuous improvement and deepening, which also requires archivists to constantly improve their own quality, including ideology, knowledge structure and operational skills.
Second, the characteristics of property archives
1, type of file. As the main body of property archives includes property service enterprises, property service personnel, property users, property developers, designers, engineering designers, contractors, and relevant government departments such as Planning Commission, Land and Resources Bureau, Housing Authority and Planning Bureau.
2. Diversification of carrier forms. The diversity of property files determines the diversity of property files, including drawings, characters, cards, books, forms and so on. Among them? , figure? Refers to various plans and schematic diagrams drawn according to actual needs.
3. Archives are dynamic. The property may need to be maintained, the owner may change due to the change of ownership such as property sale, exchange and inheritance, and the tenant is more likely to change frequently due to the change of lease relationship.
4. Openness and confidentiality coexist. Property files are open to a certain extent, because they record the information of the property and its management. The contents of these files are open to all people related to the property, such as property maintenance files and files related to greening, hygiene and safety.
5, the integrity of the file. The special archives of property management are organized with a property right unit as the object. No matter what happens to the property, the generated documents and materials should be supplemented, reflecting a kind of integrity.
6. It is closely related to people's daily life. Property management activities are carried out around people's daily life, and no archives are so closely related to people's daily life as property archives. Property files will be visited continuously with the needs of property decoration, lease, re-decoration, re-lease and other activities.
Third, the role of real estate files
The most important content of property archives is the special archives of property management, which includes two parts: one part is the archives of the property itself, including the records of development and construction achievements and the records of the maintenance and transformation of the property after the property company takes over; The other part is the files of property owners and tenants, including the names of owners and tenants, family members, work units, contact numbers or addresses, rent and management fees, etc. The function of real estate archives is mainly embodied in these two parts of archives.
Four, the main problems existing in the current property management industry
1, the overall scale of the enterprise is small. Because the scale of real estate development is generally small, most developers set up their own property management companies or offices, which makes it difficult for general property enterprises to achieve high-standard and large-scale development quickly, and the overall scale of enterprises is small.
2. There are many complaints about property management and low social recognition. On the one hand, there is a gap between the services provided by property management companies and residents' expectations and understanding. On the other hand, developers pay insufficient attention to the objective conditions and operating costs required for the later management of completed properties. There is also the government's failure to guide the masses to form a correct understanding of property management consumption, resulting in its low social recognition.
We should fully understand the important role of property file management in promoting the construction of a harmonious society. Property archives management has the following three social functions in building a harmonious society:
First of all, it has social functions of education and intelligence.
Modern property management pursues a kind of community sentiment, feeling, culture and taste, which gives residents an emotional sense of belonging. Such property management can increase residents' knowledge, broaden residents' horizons, cultivate residents' sentiments and improve residents' literacy in a subtle way. We should provide as many special services as possible and try to realize them? People don't have me, people have me new? . For example, a local area network can be established in the community, and the property management company can release various service notices and information to the owners and users in time through the network, and can also use the network to strengthen communication between the property management company and the owners, as well as between the owners. Only through the special services that these ordinary communities do not have can the management taste of the community be improved.
Second, it has the function of promoting residents' physical and mental health.
In the modern urban population, the pursuit of comfortable and personalized residential areas is becoming a concentrated expression of people's higher-level needs. Living in a high-end residential area and enjoying high-end property management can produce? I forgot everything. Physical and mental experience. In this way, people will feel comfortable, open-minded, physically and mentally healthy and improve their quality of life. Therefore, it is required that the property management company should first formulate strict employment standards according to the requirements of the post to ensure good entry. For example, managers should choose those who have hotel management experience as far as possible, and use their good service awareness to increase the internal quality of property services. In the selection of security guards, in addition to appearance requirements, strict inspection and screening should be carried out on comprehensive quality and ideological quality, supplemented by continuous training, so as to improve their sense of responsibility and ensure the safety of the community to the greatest extent.
Third, it has the function of socialization and cultural prosperity.
As a kind of consumption, property management, like other consumption, has the law of gradual spiral from low level to high level. Modern property management can promote the communication between residents, the prosperity of community culture and the exchange of information and feelings between people by establishing various platforms or taking various forms. Therefore, the consumption of property management promotes residents' social communication and emotional blending. Property companies should know the first-hand information of property owners and tenants when owners buy houses or tenants rent houses, and should quickly supplement and improve the files of property users after tenants move in, and accumulate them continuously in the process of property management. The above three social functions are conducive to the establishment of a harmonious society.
? Be a civilized owner and shape the spirit of the city? It is the work of every owner, but not every owner can do it consciously. If the property management company contacts the owners every day, if it can guide them from the front, start with human feelings, humanity and people's hearts, and engage in some activities that can improve the civilized quality of the owners, it will promote the management quality and build a good community culture and spiritual civilization. With the rapid development of the real estate market today, as long as our owners make continuous efforts with a positive, enterprising and innovative attitude, the property management level of residential quarters will surely step onto a new level soon. Only in this way can a harmonious community be realized, and it is a harmonious community that constitutes a harmonious society.