According to your description, you can try the following methods:
1. Settings-More-Application Manager-All-Health-Clear Data
2. If your phone model is i959, if you don't need to use this software, you can try to uninstall: Settings-More-Application Manager-All -S Health-Uninstall.
3. Back up important data and restore factory settings.
If the above operation fails, it is recommended that you take the purchase invoice and three-guarantee certificate to the nearest after-sales service center for testing.
After-sales service center inquiry website:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522
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