It is reported that some people have left the epidemic area for more than 14 days, but they cannot return to Beijing because the health treasure pop-up window has not been lifted. However, lifting the pop-up window requires me to report and register in the community, which is in an "infinite loop". What should I do?
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12345: the health treasure pop-up window is divided into five numbers, and the No.3 pop-up window needs to be investigated because it has been to the epidemic-related area or has a time-space relationship with risk personnel. Staff can record the personal information of the pop-up window and report it. If all the information provided is true and valid, there is no epidemic. After we provided it to the relevant door for verification, the pop-up window was lifted, which was in line with the policy of entering Beijing.
According to the current epidemic prevention requirements, the counties (cities, districts and banners) where COVID-19 infected people live exceed 1 case (including 1 case), and entry (return) to Beijing is strictly restricted. /kloc-people who have lived in the county (city, regional flag) where the land border port is located within 0/4 days are not allowed to enter (return to) Beijing.
If there is a record of entering (returning) Beijing, please check the itinerary as soon as possible to avoid affecting the use. How to use Beijing "Health Treasure" to inquire about the trip into (back to) Beijing? Let's have a look!
1. Pop-up window prompts travel verification.
If you have been to (returned to) Beijing outside Beijing or in the last 14 days, when you click your health code for self-service inquiry, this "pop-up window" will appear to remind you to declare your itinerary, and click the "Continue" button to start the itinerary verification process.
2. Mobile phone number verification
Check all the mobile phone numbers of the user in turn according to the display order of the mobile phone numbers, click to get the verification code, and fill in the verification code received by the mobile phone numbers correctly (you can supplement the verification code for the mobile phone numbers in the personal center to prompt you to unbind and stop using the mobile phone).
3. The user has not been to an epidemic city: after filling in the verification code, the status of the green code can be obtained directly.
4. Have been to the city where the high-risk area is located.
If you have been to the city where the high-risk area is located (see travel itinerary of Communication Big Data, including the cities marked with *), fill in the verification code and enter the personal information registration page. Please fill in the page information truthfully, fill it out and submit it, and then click View Health Status.
Note: In order to simplify the operation process, the 14-day tour option only needs to fill in the relevant itinerary of the city where the high-risk area is located. If you think the listed cities don't match your actual situation. You can check your personal visit through the communication big data itinerary card, or contact your mobile phone number operator for consultation.
After the registration is completed, the following two situations may occur:
(1) If the medical treatment place you filled in on 14 includes middle-high risk areas (districts and counties), or you can't find a negative record of nucleic acid testing 48 hours before you enter Beijing, you will not be able to obtain the "green code" status. Please report to the community immediately or conduct nucleic acid testing as soon as possible according to the prompt in the pop-up window.
(2) If the 14 medical visit you filled in does not include any middle-high risk areas (districts and counties), and you can find the negative record of nucleic acid test 48 hours before you enter Beijing, you will directly obtain the "green code" status.