1 20xx basic hospital nursing work plan will focus on hospital management objectives, seize the opportunity of putting surgical medical technology building into use, deepen high-quality nursing service, reform nursing mode, strengthen nurse training, and improve nurses' quality and professional ability. Standardize management, innovate harmoniously, grasp the quality management of the whole process of nursing work with meticulous, precise, practical and strict attitude, and comprehensively consolidate and improve the quality of nursing service.
First, take the relocation of surgical medical technology building as an opportunity to scientifically manage and deepen quality nursing service.
1, according to the overall planning of the hospital, standardize the management of nursing unit in surgical medical technology building.
2, fundamentally reform the nursing mode, the implementation of nurses responsible for patients. Formulate grading standards for nurses; According to the principles of continuity, balance, hierarchy and responsibility, improve the quality nursing workflow, job responsibilities, work standards and nurse scheduling model.
3. Further update the service concept, carry out the education activities of nurses' values with the theme of "responsibility, mission and value", organize nurses to write their own articles on understanding and perception of nursing work, and publicize the importance of strengthening basic nursing and improving clinical nursing work through the website platform in the hospital.
4. Revise the high-quality nursing performance evaluation scheme and nursing evaluation index, fully reflect the excellent work and mobilize the enthusiasm of nurses.
5, to carry out the selection of advanced wards with high quality nursing service, and to establish 2-3 training bases for responsible nurses in the hospital.
Two, strict management, do a good job in the construction of three teams.
1. Head nurse team: Strengthen the management of head nurses by inviting them in and out. First, hold a series of training for head nurses, establish the concept of "management is service", and enhance the sense of active service of head nurses; The second is to send 2-3 head nurses to participate in the training of nursing management cadres organized by the Anhui Provincial Health Department; Third, improve the assessment standard of head nurses and strengthen the target management of head nurses; Fourth, promote the study and communication between the head nurse and the department, arrange the head nurse to participate in the nursing quality inspection reasonably every quarter, and cross it; Hold a head nurse's work experience exchange meeting once every six months to improve the nursing management level of head nurses.
2. Key nursing groups: First, give full play to the role of specialized nursing groups, make plans, do specialized nursing well, and improve nursing quality; Two, recommend 2-3 professional nurses to participate in the selection of specialized nurses in Anhui province; Third, do a good job in the training of hospital specialist nurses and give full play to the role of specialist nurses; The fourth is to organize special teaching and training to improve teaching ability.
3. Nurses: First, strengthen the concept of on-the-job training and implement the "Measures for Regular Assessment of Nurses" in Anhui Province; The second is to strengthen the pre-job education and training of new nurses and implement assessment; The third is to strictly grasp the three basics and three strictness, establish multi-level and diversified training assessment, and make the content practical and diversified. Organize the examination of nursing rules and regulations, specialist nursing theory and technical operation; Fourth, do a good job in rotation training in the hospital; Fifth, continue to carry out the selection activities of "star nurses" and "basic nursing service pacesetter".
Third, continuously improve the quality of nursing and promote the safety of patients.
1. Revise the 20xx nursing quality control plan, and improve the evaluation indexes of basic nursing, specialized nursing and high-quality nursing; Improve the unified nursing identification; Implement the reporting system of nursing adverse events.
2, to carry out special nursing inspection, one is the inspection system, grading nursing, health education, nursing documents written regularly, defect analysis and improvement; Second, do a good job in nursing project management around patient safety to prevent and reduce the occurrence of patients' falls; Prevent and reduce the occurrence of pressure ulcers in patients; Prevent and reduce catheter slippage in patients.
3, organize a hospital nursing rounds every quarter.
4, establish inspection, evaluation, feedback system, establish traceability mechanism, nursing staff often in-depth inspection, supervision and evaluation of each department. The evaluation method is to evaluate nurses on the spot, check patients, check records, listen to doctors' opinions, find problems in nursing work and put forward rectification measures.
Fourth, highlight humanistic care and enhance the cohesion of nursing team.
1. Design a questionnaire on nurses' satisfaction with nursing work, conduct investigation and analysis, find out countermeasures and create a good working atmosphere.
2, held a nurse symposium every six months, to understand the needs of nurses for the nursing department and the problems to be solved.
3, the director of the nursing department, the head nurse to attend a department shift once a month, organize administrative rounds every week, listen to the feedback of nurses, and solve practical problems in time.
4. Commemorate 5. 12 Nurses' Day to enhance the cohesion of the nursing team.
Fifth, standardize clinical teaching.
First, implement the teaching work according to the system and accept interns and advanced students in two batches; The second is to enrich the internship life, and it is planned to set up a etiquette team and a volunteer service team.
Intransitive verbs enliven the surgical atmosphere and promote academic exchanges.
First, apply for provincial and municipal continuing medical education training courses and invite well-known experts to teach in the hospital; The second is to carry out scientific research and teaching activities, and strive to publish 30 papers in CN journals.
Seven, promote the construction of nursing information.
One is to promote the use of electronic nursing records in clinical nursing work (such as manual drawing to data entry); The second is to maintain the nursing website, focusing on introducing and publicizing the nursing work in our hospital; The third is to establish an online examination system for nurses.
In addition, improve and implement the tobacco control work plan of our hospital and continue to do a good job in tobacco control.
Nursing Work Plan 2 of Primary Hospital In order to further implement the overall nursing responsibility system, promote the continuous and in-depth development of high-quality nursing service, deepen the construction of professional connotation, improve the quality of clinical nursing, and fully mobilize the enthusiasm of nurses in our hospital, the work plan of "Quality Nursing Service" for 20xx years is specially formulated.
First, seriously train and organize the implementation of various systems, norms and standards.
The nursing documents revised in 20xx include: nursing routine, critical care routine, nursing work system and post responsibility, nursing technical operation standard, nursing safety management measures and workflow. On the basis of last year's training, our hospital will continue to carry out planned training and assessment at the hospital level and departments, and the nursing department will supervise the implementation, regularly check the situation of nursing staff and solve problems in time.
Second, strengthen the construction of nurses' core competence and improve their professional quality in an all-round way.
1. Strictly implement graded training to improve the practical working ability and professional technical level of clinical nurses; According to the training plan of specialized nurses in the autonomous region, the training will be arranged in an orderly manner to train the backbone of specialized nursing and cultivate specialized nursing talents.
2. Plan to send nursing backbones and head nurses to advanced hospitals to study and visit in turn; Actively organize head nurses to participate in various management training activities in nursing quality control centers and hospitals at all levels to promote the overall nursing management level of hospitals.
Third, strengthen patient health education and highlight the characteristics of Mongolian medicine.
1. The responsible nurse uses the health education manual, according to the routine treatment and nursing of common diseases in the department, pre-operation precautions, postoperative rehabilitation exercise methods, special diet, medication, etc., and chooses appropriate ways to carry out health education with the characteristics of Mongolian traditional Chinese medicine.
2. The department holds 1-2 collective education every week, covering disease self-prevention, medication precautions, family first aid knowledge, safety protection, etc.
Fourth, strengthen nursing safety management and improve service level.
(1) Strengthen the management of key links of patients, such as patient transport, handover and pressure ulcers. , and establish and improve the nursing process.
(2) Strengthen the implementation of nursing safety core system and various nursing operation norms, processes and routines, and highlight this work in the "Nursing Quality and Safety Month" in September.
(3) Strengthen the monitoring and management of nursing safety, organize departments to investigate the hidden dangers of nursing safety and analyze and discuss the causes of nursing adverse events every month, analyze the reasons, learn lessons, and put forward preventive and improvement measures.
(4) Strengthen departmental management. Conduct irregular spot checks on ward management, basic nursing, nursing safety, writing of nursing documents, nurses' instruments, disinfection and isolation. Immediately point out the existing problems and give feedback within a time limit, and summarize them at the head nurse's work meeting; Organize head nurses to conduct quality control and comprehensive evaluation on high-quality nursing wards every month, and rectify the existing problems within a time limit.
Five, consolidate the basic nursing, strictly implement the overall nursing responsibility system.
1. Do basic nursing. Keep the sickbed clean, free of peculiar smell and stains, and the articles are placed neatly and regularly to make the patients comfortable; Correct implementation of doctor's advice, regular physical examination, careful observation of the condition, and timely solution of problems found to ensure the safety of patients.
2. Each ward fully implements the responsibility system nursing, and the nurse in charge is fully responsible for the treatment, medication, condition observation, basic nursing and health education of patients from admission to discharge, so as to provide patients with continuous, full-course and high-quality nursing services.
3. Fully perform the duties of nurses. Close observation of patients' condition, timely communication with doctors, communication with patients, health education and rehabilitation guidance for patients, and psychological care.
4. Deepen the stratified use of nurses, according to the patient's condition, nursing difficulty and technical requirements.
Assign a responsible nurse, and the critically ill patients are responsible by nurses with high seniority and strong ability, reflecting the corresponding energy level.
5. Clinical nursing service fully embodies the characteristics of specialty, and each department enriches the service connotation according to the characteristics of the department, providing humanized nursing service for patients, ensuring the safety of patients and promoting their rehabilitation.
According to the 20xx three-level nursing work plan of primary hospitals, the nursing department adheres to the principle of "patient demand-oriented", focusing on improving nursing quality and ensuring nursing safety, and does all the work well. Pursue the continuous improvement of quality control, pay attention to the improvement of comprehensive ability in training, actively carry out work around the new standard of high-quality nursing service, and strive to improve the service quality and the overall quality of nursing team. The specific scheme is as follows:
I. Work objectives
1, deepen the connotation of high-quality nursing service and implement the overall nursing responsibility system.
2. Strengthen nursing quality and safety management, continuously improve the quality of nursing service, and ensure nursing safety.
3. Strengthen the on-the-job training of head nurses and nurses at all levels, and effectively improve the overall quality of the nursing team.
Second, the specific measures
(1) Deepen the connotation of high-quality nursing and implement the overall nursing responsibility system.
1, conscientiously implement the 20xx quality nursing service evaluation rules of the Health Planning Commission, and promote quality nursing service. While requiring the responsible nurses to fully perform their duties, they should pay attention to nursing service, nursing evaluation, disease observation and health guidance to further improve patients' satisfaction.
2, standardize nursing behavior, nurses dress neatly, wearing badges and hair nets. The implementation of the "Four Ones and Three Ones" project requires all nursing units to achieve "Four Ones" for newly admitted patients: a greeting, a warm admission introduction, a comprehensive nursing evaluation, and a head nurse's bedside communication. The nurse in charge is required to achieve "three mastery": mastering the patient's condition, mastering the treatment drugs and nursing measures.
3. Strengthen the connotation construction of quality nursing. On June 5438+ 10, a report meeting on "Observation of Typical Nursing Cases" was held, requiring nurses at all levels to use professional and technical knowledge, closely observe the illness, solve difficult problems in nursing work, and strive to improve the level of specialized nursing.
4, the nursing department every six months, each department quarterly survey inpatients' satisfaction, listen to the opinions of patients and their families, at the same time, according to the opinions and suggestions put forward by discharged patients, formulate corrective measures, continuously improve nursing work, improve service quality.
(2) Strengthen nursing quality and safety management to ensure nursing safety.
1. Revise the quality standard of ward nursing. Each department refines and revises the standards according to the professional characteristics. At the same time, the evaluation, analysis, rectification, tracking and re-evaluation are carefully carried out according to PDCA cycle mode, reflecting continuous improvement.
2, the nursing department special inspection every month, comprehensive inspection every quarter 1 times; The head nurse conducts weekly special examination and monthly comprehensive examination 1 time.
3, strengthen the management of key departments and key links. Focus on the supervision and inspection of critical, surgical, pediatric, potentially dangerous patient disputes and 20 nursing safety work systems. Continuous improvement projects in the first half of 20xx year: ① improve the activity rate of getting out of bed early after operation; ② Reduce unplanned extubation cases.
4, strengthen the management of nursing adverse events, timely report to the nursing department to check the ward adverse events, put forward reasonable suggestions, to avoid the recurrence of similar incidents.
(3) Strengthen the on-the-job training of nurses at all levels, and effectively improve the overall quality of the nursing team.
In 20xx, we will continue to do a good job in the training and assessment of nurses' "three basics" and specialist skills, focusing on strengthening the assessment of new nurses and junior nurses, and consolidating the basic skills of nurses.
1, strengthen the construction of head nurses. First, through the training mode of "please come in" and "go out", strengthen the training of head nurses' professional ability and management ability, and further improve the scientific nursing management level of departments. The second is to strengthen the objective management assessment of head nurses and organize the theoretical examination of nursing quality standards.
2. Strengthen the training of specialized nurses. 20xx plans to send nurses from ICU, emergency room, delivery room, general surgery, oncology department and neurosurgery department to go out for further study, so as to further improve the professional level of nursing in departments.
3. Strengthen the training of new nurses. Standardized training for new nurses. The contents include political ideology, professional ethics, relevant laws and regulations, hospital rules and regulations, nursing safety, nurse behavior and nursing etiquette, writing of nursing documents, clinical nursing practice, nursing routine, post responsibilities, etc. , and rotate in internal medicine system, surgical system, emergency department, ICU and other departments respectively.
4, strengthen the training of mobile nurses, the main content is the first aid knowledge and skills.
5. Standardize nursing rounds. The first measure is to hold a special lecture on "Guide to Nursing rounds"; Second, attend nursing rounds in at least two departments every month; Third, require the department to organize 1-2 nursing rounds every month, and report the theme of nursing rounds to the nursing department before the 3rd of each month; Fourth, it is required to pay attention to practical results and not become a mere formality, so as to lay a solid foundation for improving the professional level of nurses.
6, according to the clinical needs, the nursing department to develop a training plan for nurses at all levels, covering the nursing system, responsibilities, processes, emergency plans and three basic knowledge, requiring everyone to pass.
Theoretical examination: once a month for each department, the content is professional theoretical knowledge and core system; The nursing department treats 0-N 1 nurse once every quarter and N2-N3 nurse once every six months.
Skills assessment: Training and assessment should be conducted in combination with actual cases. Departments should conduct monthly operation assessment for N0, N 1 nurse (within 2 years), quarterly assessment for N 1 nurse (over 2 years) and semi-annual assessment for N2-N3 nurses.
(4) Strengthen the assessment of clinical teachers and hold a teaching competition for clinical teachers in April.
(5) Enrich the cultural life of nurses and reduce their pressure.
1, adhere to the "people-oriented" management concept, care about the life of nurses, ask the opinions of clinical nurses in departments regularly, and solve related problems.
2. Use 5. 12 Nurses' Day to commend outstanding "outstanding nurses" and hold a literary evening.
3. Organize lectures on humanistic knowledge.
(six) the completion of nursing indicators
1, and the correct rate of patient identification was 100%.
2. The risk assessment rate of critically ill patients is 100%.
3. The number of hospitalized pressure sore cases is 0.
4. The number of cases of falling/falling out of bed in the hospital is 0.
5, the occurrence of high-risk drug extravasation cases 0
6, nurses medication error cases 0
7, nurse transfusion error cases 0
8. The incidence of unplanned extubation ≤ 1%
9. The intact rate of first-aid articles 100%.
10, and the qualified rate of nursing document writing is ≥ 95%.
1 1, and the qualified rate of three-base assessment for nursing staff was 98%.
12, patients' satisfaction with nursing work is ≥95%.
In 20xx, the nursing work will closely focus on the requirements and goals of hospital development. Under the leadership of hospital leaders, strengthen the monitoring of nursing quality, further optimize the service process, improve the service level, ensure the safety of nursing and continuously improve the quality of nursing.
The nursing work plan of grass-roots hospitals is a year in which hospitals actively create a new situation. The nursing department will further standardize the nursing work, strictly implement the rules and regulations, pay close attention to the quality of nursing service, strengthen the professional training of nursing staff, strive to improve the comprehensive quality of all staff, and provide safe, efficient and high-quality nursing services for patients. The work plan for XX years is as follows:
First, strengthen quality nursing service and improve nursing satisfaction.
1. Further implement the spirit of the document notice of the General Office of the National Health and Family Planning Commission on the evaluation of high-quality nursing service, organize the study of Detailed Rules for the Evaluation of High-quality Nursing Service (XX Edition), improve the awareness of all nursing staff on the importance of high-quality nursing service, change the service concept, change passive service into active service, strengthen the observation of illness and psychological care, strengthen the implementation of basic nursing and specialized nursing measures, fully meet the needs of patients, and strive to improve the nursing level of patients.
2. Closely combine the work of baby-friendly hospital with the work of high-quality nursing service to provide high-quality services for pregnant women and infants, which truly embodies the safety of mothers, the priority of children and breastfeeding.
3. Improve the department's patient health education manual, establish a characteristic professional health education prescription, do a good job in the whole process of patient admission, hospitalization and discharge health education and rehabilitation guidance, strive to improve the effectiveness of health education, and obtain the understanding and cooperation of patients and their families.
4. Change the examination method, and the content and form of examination are more in line with the clinical practice. The head nurse of the department is responsible for the monthly grading nursing and critical care inspection, and the nursing department focuses on the implementation of quality nursing work every month. In the inspection, the implementation of basic nursing, life nursing, safety measures and health education is mainly checked, and what the responsible nurse has done for the patients is mainly checked.
5. Further implement the performance appraisal scheme. Increase the reward for nurses who take the initiative to solve problems for patients, especially those who take the initiative to observe the condition, find the change of the condition in time and give appropriate treatment to make patients turn to safety; Those who fail to observe the illness and solve the problem in time, resulting in consequences or delaying the rescue opportunity, will be punished more severely, which will be reflected in the bonus distribution of the department. Using the leverage of performance appraisal, we can fully mobilize the enthusiasm and subjective initiative of nurses and provide safe, efficient and high-quality nursing services for patients.
Second, strengthen the supervision of nursing quality and promote the continuous improvement of nursing quality.
1. Carry out all kinds of nursing work in strict accordance with the assessment standards of nursing quality in tertiary hospitals, supervise the three-level quality control of nursing department, head nurse and head nurse as required, and make timely rectification when problems are found. In particular, head nurses in departments should pay attention to on-site quality control, link quality and on-site management of departments.
2, strict requirements of nursing rounds, each department arrange nursing rounds in advance, indicate the time of rounds on the schedule, and report to the head nurse to register in the Head Nurse Manual, with the head nurse's selective participation and technical guidance.
3, difficult case discussion according to the needs of the work to determine the time, the patient's brief situation and problems to be solved in a timely manner to the nursing department, the nursing department at any time to participate in and is responsible for inviting relevant personnel for technical guidance, to help departments solve difficult nursing problems, improve nursing quality, and ensure nursing safety.
4. Strengthen the management of night rounds. In order to let the head nurse rectify the feedback problems in time, all departments are required to bring a night ward round record book, and the head nurse records the existing problems by copying, and the head nurse will check the rectification in time the next day.
5. Strengthen hospital infection monitoring. Regular and irregular inspection and supervision, effectively implement disinfection and isolation measures to prevent or eliminate nosocomial infection.
6, quality tracking, inspection problems in daily supervision by the head nurse tracking, important issues by the nursing department tracking. The problems found in the quality inspection shall be rectified by the department in time, and the points for the problems still existing in the last re-inspection shall be doubled.
Third, strengthen the graded training of nurses and pay attention to the training effect.
1. At the beginning of the year, the department will make an annual business study and skills training plan. The monthly business study and training arrangement can increase the training content or make appropriate adjustments according to the needs or existing problems in actual work. The contents of additions and adjustments should be indicated on the plan to make up for the vacancy.
2. Multi-level and multi-person distribution of hierarchical training in the department is organized and arranged by the head nurse and the general tutor, who is responsible for the guidance, such as n4 teaching n3, n3 teaching n2, and n2 teaching n 1, which decomposes the teaching tasks layer by layer, implements the responsibility to people, and improves the teaching effect. Nurses who are unwilling to perform teaching tasks will be demoted and used in the department, and will not be appraised or promoted.
3. Technical operation training is conducted in the form of large-scale military training in the whole hospital, and the nursing department is responsible for the training of newly hired nurses and modification projects. Each department arranges specific training programs according to the actual situation of the department, and submits them to the nursing department for review before implementation. At the end of the month, the hospital technical operation assessment team tracked the effect of training programs in various subjects, randomly selected nurses on duty, and assessed the items assessed by the head nurse to see if the assessment results were consistent with the head nurse's assessment. The poor performance indicates that the head nurse's assessment is rigorous and serious, and the poor performance is informed criticism at the head nurse's regular meeting, which is linked to the head nurse's target management.
4, strict technical operation assessment, pay attention to the assessment effect, closer to the clinic. Set up a hospital technical operation assessment team, and randomly go to the clinical department to assess the operation of nurses every month. Evaluation requirements should be combined with clinical work. Nurses who were not assessed within five years after the year-end summary were brought to the classroom for assessment in June+February, 5438. The assessment results are linked to the head nurse's target management, and the ultimate goal is to standardize the operation of clinical nurses.
5. On the basis of extensively soliciting the training needs and suggestions of various subjects, the nursing department formulates a training plan suitable for clinical work and is responsible for its implementation. In particular, the standardized training for junior nurses should be strengthened once a month for one year.
6, strengthen the management of business learning, the department arranged in advance to participate in the hospital business learning personnel and indicate on the schedule, participants sign in at the scene, and carefully take notes, leave notes after the study, the nursing department compares the schedule for statistics, sign in and learn notes, and pass the training rate at the head nurse's regular meeting next month.
7. Actively apply to the municipal science and education department for the third municipal nursing continuing education class to meet the needs of nurses' continuing registration and regular assessment of nursing continuing education credits.
8. Pay attention to the teaching management of interns, and carry out clinical teaching in strict accordance with the requirements to ensure the teaching quality and safety.
9. The nursing department organized 1-2 theoretical examination throughout the year, and the examination results met the requirements of tertiary hospitals. Those who fail to pass the examination shall be implemented in strict accordance with the Interim Provisions on the Management of "Three Basics" Training, Examination, Reward and Punishment of Medical Staff in Xinhua Hospital.
Fourth, carry out quality control circle activities.
On the basis of this year's initial development, some well-developed departments are selected for further development, which will be gradually extended to the whole hospital after being summarized and reported around June.
Fifth, strengthen the management of nursing scientific research and nursing paper writing.
The selection of nursing research topics should be scientific, advanced and practical, and the declared topics should be reviewed by the nursing department before being reported to the science and education department. All departments should urge nurses in charge and above to actively write nursing papers, pay attention to the writing quality of nursing papers, and post them to nursing core journals.
Six, strengthen the management of nurses' regular assessment.
In strict accordance with the requirements of the Provincial Health Planning Commission, strengthen the management of nurses' regular assessment. Inform the whole hospital of those who failed the regular assessment of nurses in that year, and suggest that the personnel department should be organized to postpone the promotion 1 year when the nurses are promoted, and the department should give the next performance bonus to control the time and personnel for leave, ensure the on-the-job establishment of clinical nurses and ensure the quality and safety of nursing.
Seven, conscientiously do a good job of saving money and reducing consumption.
XX is the year of hospital cost control, and the nursing department will actively assist the logistics center to do a good job in the supervision and management of the secondary library, reduce leakage and eliminate waste.
Eight, do a good job of cooperation between departments, * * * to create a harmonious working atmosphere, and strive for a better tomorrow for XX Hospital.
The nursing work plan of primary hospitals is 5-20xx years. In order to further strengthen medical nursing work and improve the professional skills of hospital nurses, this year's work should focus on service quality, closely focus on hospital development, and take patients as the center, and strengthen the promotion of service concept at work. Constantly innovate to improve social responsibility and people's satisfaction. The 20xx nursing work plan is formulated as follows:
First, strengthen the detailed management of the department and cultivate good work habits.
Details determine quality, psychiatry is random, and work habits are poor. The head nurse is busy with daily affairs and neglects management. In 20xx, we will focus on the daily quality control work, starting from small things and running quality control work through our daily work. Quality control one or two projects every week to form a standard; Let department employees gradually form good quality control habits, reduce laziness and coping psychology, and really proceed from the convenience of work and management. In addition, we should give full play to the role of quality control staff and responsible nurses, give them some daily quality control work, raise everyone's awareness of participation, mobilize general practitioners to participate in management, effectively improve self-management awareness and improve the efficiency of department management.
Second, according to the needs of workload, flexible scheduling.
The ratio of doctors and nurses in our hospital is unreasonable; There are few nursing staff and heavy work; According to the patient's situation and the nursing workload of the department, the head nurse rationally and flexibly allocates human resources to provide satisfactory nursing services for patients with good quality and quantity.
Two, standardize business rounds, improve the effect of rounds.
Change the situation of ward rounds in previous years, and the responsible nurse is responsible for discussing the difficult nursing problems of this disease; Brainstorm ideas and put forward solutions to problems; Improve professional level and solve nursing problems. At the same time, the process of discussion is also a process of learning; Learn the knowledge of specialized diseases, standardize the nursing routine of specialized diseases and standardize all specialized diseases; And apply the nursing routine of this disease to daily work, and gradually improve the standardization of nursing work.
Third, strengthen business study and improve the overall professional level.
Strengthen the study of specialized professional knowledge and systematically study psychological science; General practitioners participate, and everyone takes turns to prepare lessons once a month.
Fourth, deepen family service and improve patient satisfaction.
On the basis of cultivating nurses' daily etiquette, we should further standardize nursing operation terms, serve with a warm smile and master nurse-patient communication skills; So as to improve patients' satisfaction and establish a good professional image of nurses.
Fifth, strengthen nursing safety management and improve service quality.
Strictly implement the check system, emphasize the second check in place, strengthen the responsibility of safety management, put an end to major mistakes and accidents, and improve our nursing quality on the basis of safety. Strengthen nurses' awareness of routine inspection of department hardware facilities, strengthen the inspection of performance and safety at ordinary times, find problems in time and maintain them in time to keep the equipment in good condition. At the same time, strengthen the control and monitoring of hospital infection and complete the control and management of various nursing quality; Key points: management of first-aid drugs. Because we are a specialized hospital, the utilization rate of first-aid drugs is small, which is different from that of general hospitals in management. According to the rescue system, the first-aid drugs are handed over in each shift, and the head nurse counts them every week and manages them by special personnel every month. What we practice is that emergency drugs have use records, supplementary backup records, emergency drug expiration records, handover drug use records, supplementary records and expiration records.
Six, establish legal awareness, standardize the writing of nursing documents.
With the improvement of people's legal awareness and the promulgation of the Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. The nursing department has written all kinds of nursing documents completely, objectively, truly and accurately in strict accordance with the requirements of the Specification for Writing Mental Health Nursing Documents issued by the Provincial Health Department. Everyone knows the significance of writing nursing documents. Please ask colleagues in higher hospitals for advice on the unclear writing of nursing documents (about the agreement on accompanying hospitalized patients). Then, combined with the actual situation of nursing document writing in our hospital, it summarizes and analyzes and puts forward corresponding countermeasures to meet the standard requirements. To provide legal basis for proof and protect the legitimate rights and interests of both nurses and patients.
Seven, nursing indicators to achieve the goal
1. Basic nursing qualification rate100%;
2. The intact rate of first-aid articles reaches100%;
3. The qualified rate of nursing document writing is ≥ 90%;
4. The qualified rate of "basic knowledge and professional knowledge training and assessment" for nursing staff reached100%;
5. One person, one needle and one tube disinfection qualified rate100%;
6. The qualified rate of disinfection and sterilization of conventional instruments is 100%.
At the beginning of the year, I am willing to work hard to achieve higher goals. Nursing work is trivial and repetitive, and nursing quality control runs through every day of my daily work. I am willing to use every day's hard work for the smooth development of the department's work, use every day's hard work to improve the standardization and practicality of the department's management, and use every day's hard work for the high satisfaction of patients and strive for the happy work of every nursing staff in the department.