How to represent adults to the health system

How to complain to the health system that you are an adult, WeChat enters the "real name authentication management". If there is a "complaint" entrance below, enter the following operation steps. If not, it will be opened one after another. After entering the "appeal" entrance, the first step of "identity authentication" is to bind the information "name" and "ID card" of your current account and the "contact number" of your ID card.