Warm nursing service process

First, the new patient admission nursing service process to meet the new patient admission, according to the condition of reasonable arrangement of beds. Please come in. I'm the head nurse XX. Please sit down. I'll arrange a ward for you as soon as possible. Introduce the medical staff, ward admission notice XX (your respectful name), the director of our department is XX, the head nurse is XX, your bed doctor is XX, and the bed nurse is XX. This is the admission notice. Please have a look and sign here. You can ask me if you don't understand. Measure vital signs and help patients weigh. Please come here and measure your weight. I'll take your temperature and blood pressure now. Your temperature is 0 and your blood pressure is 0. Please come with me to the ward now. Introduce the environment, bring the patient's things, and send the patient to the ward. The ward is the hospital canteen, boiling water room, public toilet and specimen storage. Come to the ward, introduce the ward and roommates, and insert the bedside card. This is your bed. There is a wardrobe and a bedside table for you to use. This is a pager. If you need anything, you can press here and we will help you immediately. Your head and tail can rise and fall as needed. This is your patient XX. Please have a rest first, and the doctor will see you soon. Thank you for your cooperation. Go back to the nurse's station, prepare medical records, make admission evaluation, and notify doctors of various registrations. 2. Technical operation nursing service process to prepare articles, wash hands and wear masks, and bring articles to the ward XX (your respectful name). Hello, my name is XX, and I will make XX for you today. The purpose of the operation was introduced. It's effective. I may feel a little uncomfortable in the process. I'll try to travel light. Take it easy. Skilled and accurate, observe the patient's reaction XX at any time. Are you feeling all right? It has been successfully completed. Explain relevant precautions to patients. Let me explain to you several aspects that should be paid attention to after treatment. If there is any operational error, I'm sorry. Please forgive me for causing you more pain. Ask about the patient's needs. Do you need anything else? Thank you for your cooperation. Please have a rest first. Please let me know if you feel sick or need anything. Please press the pager if necessary, and I will come to see you often! Attachment: The intravenous infusion nursing service process should be prepared before operation, and come to the ward to inform the patient of XX bed, XX (your respectful name), hello! My name is XX. I will give you an intravenous infusion today. Please get ready. Do you need to go to the bathroom? Can I help you? Check the treatment list and prepare bedside things to introduce the role of drugs and the purpose of infusion to patients. Hello! Are you ready? Now I'll give you an intravenous infusion. The medicine you lost today is that its function is not to be nervous. Skilled and accurate, observe the patient's reaction at any time. The puncture has been done. Are you feeling all right? I'm sorry if the puncture is unsuccessful. The puncture was unsuccessful, which increased your pain. Please forgive me. Thank you for your cooperation. Please have a rest first. Please let me know if you feel sick or need anything. If necessary, please press the pager, okay? I will come to see you often! 3. Health education and nursing service process introduce yourself with a smile XX (your respectful name). Hello, my name is XX, and I'm your bed nurse. I am mainly responsible for the treatment and nursing during your hospitalization. I hope my service will satisfy you. Collect and analyze data. I will give you a nursing physical examination. I hope you can cooperate with me, ok? Make a health education plan XX (honorific). Do you feel better now? I will give you health guidance on your illness. In view of your illness, I will explain it to you from the following aspects. I hope you can remember that these contents are of great help to your recovery from illness. Thank you for your cooperation. Please rest first, and I'll see you later. Health education feedback XX (honorific), hello, did you remember the health guidance I gave you yesterday? Can you repeat what you know? Take it easy. If you can't remember anything, I'll add something for you. Effect evaluation XX (your respectful name), hello, you have been in hospital for some time. I'm here today to ask for your opinions and suggestions on our nursing work. Four. After receiving the notice of operation, the preoperative nursing service process carries out preoperative health education and instructs bedridden patients to use toilet XX (your respectful name). Hello, I am the responsible nurse XX, and I will operate on you tomorrow. Is defecation comfortable in bed? The correct way to use the bed toilet is (for smokers). For your health, please don't smoke. Surgery is to make you recover better and faster. Don't be too nervous. Our doctor is very responsible. We have done many cases of this kind of operation, and they are all successful. According to the surgical site and anesthesia method, skin preparation should be done well, and patients should be assisted to take a shower, change clothes, have a haircut and cut their fingers (toes) before operation. Hello, I am the responsible nurse XX, and you will have an operation tomorrow. Now I'll prepare your skin and wash your hair. If you don't feel well, please immediately tell me the patient under epidural anesthesia or general anesthesia, and clean the intestine XX (your respectful name) according to the doctor's advice the night before the operation. Hello, I want to clean your intestines now. Please tell me what to pay attention to at once. Please follow the doctor's advice to fast and water the day before the operation. Please fast and water after 10 tonight. Do you need anything else? Provide a quiet and comfortable rest environment for patients and ensure adequate sleep. You will have surgery tomorrow, and you can't eat or drink after 10 at night. Please remember, do you need anything else? Please turn off the lights and go to bed early. Vital signs were measured before operation and recorded on three tables. Observe the patient's mental and sleep conditions, make preoperative preparations, check the bed number, name and gender, and hand over to the operating room. Hello, I am the responsible nurse XX. How did you sleep last night? Now I'll insert a catheter for you and give you an injection before the operation. Please take off your removable dentures and take good care of your valuables. This is XX from the operating room. Please don't be nervous. She'll take you to the operating room. Five, the postoperative nursing process properly arrange patients, pay attention to protect all kinds of pipes, observe the skin condition of patients, and determine the patient's position XX (your respectful name) according to the anesthesia method. Now you have returned to the ward, lie down and rest, and don't eat or drink for hours. If you feel uncomfortable, please tell me at once. Measure the patient's vital signs and make a good handover with the operating room. Take it easy. I will take care of you. Now let me measure you. Please cooperate. Do you need anything else? Observe the condition closely, pay attention to the bleeding and pain of skin and wound, and make a record of XX. How are you feeling? Does the wound hurt? If you don't feel well, please tell me and I'll call the doctor right away. Please have a rest first. Closely observe the position and patency of urinary catheter and various drainage tubes, and make records. Please don't move the catheter and other drainage tubes at will to avoid falling off and infection. Please call me in time if you feel uncomfortable. Strengthen basic nursing, turn over regularly, encourage and assist patients to cough effectively. Now I'll help you turn over and knock on your back. Please cough independently. If you need anything else, please tell me at once. Provide patients with a quiet and comfortable rest environment. The patient needs rest after the operation. Please keep your family and visitors quiet. Observe and evaluate the recovery after operation and make a functional exercise plan XX (your respectful name). How are you feeling? Now I will guide you to do functional exercise. If you feel uncomfortable, please tell me at once. After operation, patients should be instructed to eat reasonably and scientifically, which is beneficial to the recovery of the disease. Are you feeling better? Now you can take it according to the doctor's advice. Do not eat greasy, cold, spicy and irritating food. Smoking and drinking are prohibited. Please cooperate. The nurse in the main class completes the doctor's discharge form and comes to the patient's bedside to inform the patient and his family that he is ready to leave the hospital XX (your respectful name). Hello, according to the doctor's advice, you can leave the hospital today. Please prepare for discharge, go through the discharge formalities, notify the responsible nurse, cancel all kinds of treatment and nursing cards, and come to the bedside of the patient. Hello, I have transferred your discharge information to the hospital charge office. Please ask your family to pay the bill at the admission office. If in doubt, please ask my head nurse to understand the patient's feelings during hospitalization and ask for the patient's opinions and suggestions. Hello! Can you leave some valuable comments on our work? Thank you for your support in order to promote our better work in the future! Escort patients and their families to the door of the ward XX (your respectful name). Please rest and live according to the instructions of our medical staff after returning home. We will ask for a return visit. Please go! Hospice treatment of sickbed Unit 7. Nursing process of recalling discharged patients. Contact the patient and ask about XX's illness. Hello, I'm XX, a nurse in Shishou Traditional Chinese Medicine Hospital. You have been discharged from the hospital (one week, one month, three months, six months, one year). Now I want to call back your situation and hope to get your cooperation! I wonder how you are now? Understand the patient's current situation (including psychology) and answer what you said according to the specific situation. I understand that you can communicate with the patient and give him health guidance from the aspects of diet, daily life and medication. I hope what I just talked to you can help you. I hope you can call us in time if you feel uncomfortable or have something you don't understand. Thank you for your support to our work! I wish you the best of health! Thank you. Bye! Record the angle and the problems reflected by patients in detail, reflect the remaining problems to the head nurse and seek solutions to facilitate the next visit.