Keep relevant evidence. If you have never been to a high-risk area in the past 14 days, and you are not a close contact, but your health code turns yellow for no reason, you should keep relevant evidence, save the screenshot of your health code and check all the tracks of your travel card in the past 14 days.
You can complain directly to the relevant departments. After retaining the evidence, it should be reported to the administrative department of health regulations. If the relevant person in charge handles it according to the actual situation, it will be solved in about 3~5 working days. However, if the person in charge still fails to solve the problem within 7 working days, it means that the color of the health code has been tampered with without authorization, which should be in the interest of some people. You can directly skip the relevant departments and directly complain to the relevant administrative departments at or above the provincial level.
Find relevant administrative departments at or above the provincial level, write a complaint letter or find media exposure. The health code management department at or above the provincial level manages the health code data system in all areas of the province. Individuals can write a letter of complaint, or send personal evidence and complaints to relevant administrative departments by e-mail. If they don't reply in time, they can also go to the reception center of the relevant department to wait in person. After reporting, you should contact local TV reporters for exposure, so that reporters can interview these managers who tamper with health norms privately. As long as more people pay attention to this matter, it will be solved soon.
As an ordinary person, I am more willing to solve problems such as health code, and many problems will sink into the sea. The most effective and direct way is to continuously expose on the Internet and accept interviews from media reporters. This is the best way for many netizens to take when their problems have not been solved.