On the morning of August 3, Shandong health code could not be logged in, which brought inconvenience to users. We apologize for this.
After analysis and investigation, it has been made clear that the failure to log in this time is mainly due to the recent serious epidemic situation and the surge in the number of health code users' queries in a short period of time, which leads to the failure of system services to operate normally.
After the failure, we will immediately start the emergency mode with relevant departments and organize the investigation comprehensively. During this period, in order to reduce the network bandwidth and reduce the burden on the server, measures such as offline golden code have been taken to reduce the resource occupation, expand the network bandwidth, optimize and upgrade the system and increase the server resources. On that day, 12 network access returned to normal.
Over the past year and a half, the health code system has provided 654.38+065 billion plain code services for the people in the province, but there are still many places to be improved. For the problems exposed this time, we will further strengthen the management of health codes, conduct regular system evaluation, establish and improve emergency plans and early warning mechanisms, promptly investigate all kinds of potential risks, ensure sufficient server resources, and provide more perfect and sincere services for your travel and escort.
The gold health code service will also be re-launched in the early morning of the 4 th.
Thank you again for your attention and use of health code.