1. Network reason: If your mobile phone network is in poor condition, it may lead to failure to load report data in time. You can try to switch to another network environment, or disconnect the network and reconnect it.
2. Report not uploaded: If the report data is not uploaded to Guangzhou Jianlian platform, you may not be able to view the report in the application. You can wait, or contact the relevant agencies to find out about the report uploading.
3. System maintenance: Guangzhou Jianlian platform may need regular maintenance or upgrade. During maintenance, you may not be able to view the report. You can wait for the maintenance to complete, and then try to access again.
4. Application error: If there is an error or failure in the application of Guangzhou Health Link, you may not be able to view the report. You can try to uninstall and reinstall the application, or contact the customer service team of Guangzhou Health Link for help.
If you still can't solve the problem, I suggest you contact Guangzhou Health Service to learn more about the solution.