Ping Guanjia bought medicine, but the refund was not received.

It depends on where the refund goes. Alipay, red envelope and Jifenbao arrive in real time. If it is a bank card, it is not real-time, but time-limited.

For example, it takes 2-6 days for fast payment of savings cards (including cartoons), 3-7 days for fast payment of credit cards, and 7 days for international cards such as VISA, MasterCard and JCB. Please check the detailed refund progress and accurate arrival time according to your refund path.

If the account is not received within the specified time, call the official customer service phone directly, and the customer service will help solve it.