Unexpected medical treatment (outpatient service): original outpatient manual, original receipt of medical expenses, detailed list of medical expenses and accident certificate;
Accidental medical treatment (hospitalization): original outpatient manual, discharge summary, original receipt of medical expenses, detailed list of medical expenses and accident certificate;
Unexpected medical treatment (operation): original outpatient manual, discharge summary, original receipt of medical expenses, detailed list of medical expenses, operation certificate and accident certificate.
Accidental injury insurance claims process:
1. After an accidental injury or hospitalization, you should call the customer service phone of the insurance company in time to understand the documents that need to be prepared, so that the insurance company can make a quick claim and report the case to the insurance company within 3 days.
2. Procedures required for the insured to handle accidental injury claims (hospitalization insurance requires hospitalization in a recognized secondary (including secondary) hospital designated by the insurance company): (1) medical diagnosis certificate; (2) Certificate of accidental injury issued by relevant departments; (3) Original receipts and prescriptions for medical expenses; (4) A copy of my ID card or household registration certificate.
3. Under the condition that all documents are complete, the insurance company will make a notice of closing the case within 7 days. After receiving the notice, the insured or beneficiary can claim compensation from the insurance company with his ID card and household registration certificate.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.