Consumers can apply for a refund from the time of payment, and the time limit for refund is as follows: 1. If the consumer cancels the order and applies for a refund after payment, and the merchant fails to deliver the goods, the merchant will not review it within 24 hours, and the system will automatically approve it, and then enter the refund process.
2. If the consumer applies for a refund after the delivery by the merchant and before the receipt is confirmed, the merchant will not review it within 72 hours, and the system will automatically review the refund.