Who will receive a pop-up prompt? -Four categories of people are involved.
The relevant notice issued by the Provincial Defense Office clarifies that the following four types of epidemic-related risk personnel will receive a pop-up reminder of the health code in Hebei Province:
First, big data push is accompanied by people in open spaces, key places, and high-risk areas;
The second is the county where the positive infected people pushed by big data overflow are located;
Third, there are people in cities with serious big data epidemics;
Fourth, other epidemic-related risk personnel determined according to the needs of epidemic prevention and control in our province.
The content of the pop-up prompt is: According to the big data push information, you may have a time-space intersection with infected people in COVID-19 in the near future or have a history of living in a medium-high risk area, and Hebei Health Code cannot confirm your health status for the time being. Please take the initiative to report to the residential community or unit immediately, cooperate with the obligation of epidemic prevention, and conduct nucleic acid testing as soon as possible. When the grass-roots investigation is completed and there is a designated negative test record, remove the pop-up prompt. If in doubt, please contact the local epidemic prevention office or call the government service hotline 12345. Thank you for your cooperation!
Tips: The Provincial Epidemic Prevention Office will adjust the pop-up personnel scope according to the needs of epidemic prevention and control in our province.
What should I do after the pop-up window appears? -take the initiative to report.
Pop-up prompts appear, which prompt you to report to the residential community or unit actively, pay attention to answering the phone calls of grassroots investigators, and cooperate with the completion of risk investigation. The risk investigation is not completed, and the "pop-up window" cannot be lifted. It will be lifted automatically after 14 days.
At the same time, it is necessary to do personal protection, conduct nucleic acid testing as soon as possible according to regulations, and actively show the health code pop-up window to nucleic acid testers.
Don't go out unless necessary. If you really need to go out, do personal protection, don't take public transportation, don't go in and out of crowded places, and don't participate in gathering activities.
If there is a need for medical treatment, it is necessary to do personal protection, actively show the contents of the health code pop-up window to medical staff, and cooperate with various epidemic prevention and control measures.
When can I lift the pop-up window? -Automatic termination when the investigation is completed and meets the requirements.
According to the data of risk investigation, nucleic acid detection and isolation control of the provincial epidemic prevention and control platform, the following rules are met to cancel the pop-up prompt.
When big data is pushed, people who are accompanied by air and space, staying in key places and staying in high-risk areas are reported to the community, and checked by the grassroots. After arriving in the local area, there are negative records of nucleic acid detection twice every 24 hours, and the pop-up prompt is lifted.
Spillovers in the county where the big data push positive infected people are located and those in cities with severe epidemic have reported to the community and completed the grassroots investigation. When they arrive in the local area, there is a negative record of 1 nucleic acid detection, and the pop-up prompt is lifted.
In addition to the above conditions, the pop-up window will be automatically released after 14 days.
What should I do if I have questions? -Call the local government service hotline 12345.
What should I do if I have questions about the pop-up prompt? The provincial epidemic prevention office reminds citizens that they can contact the local epidemic prevention office in time or call the government service hotline 12345.
The provincial defense office requires that all local defense offices should widely publicize the important role and related policies of health code pop-up tips, and establish a contact mechanism with the local government service hotline 12345. Local 12345 hotlines will promptly accept the demands of local people's health codes and answer them patiently, accurately and efficiently.