Notice of insurance accident: the insured or beneficiary shall notify the insurance company within 10 days after the insurance accident occurs. If the insured or beneficiary fails to notify in time intentionally or due to gross negligence, which makes it difficult to determine the nature, cause and loss degree of the insured accident, the Company shall not be liable for paying the insurance money for the part that cannot be determined, except that the Company has known or should have known the occurrence of the insured accident by other means, or the failure to notify in time does not affect the Company's determination of the nature, cause and loss degree of the insured accident;
Insurance Payment: Insurance Payment: The Company shall verify the application for insurance payment and relevant certificates and materials within 5 days after receiving it; If the situation is complicated, it shall be approved within 30 days.
For the insured, the Company shall fulfill the obligation to pay insurance benefits within 10 days after reaching an agreement with the beneficiary;
If the company fails to verify the relevant certificates and materials on the 30th day after receiving them, the company will compensate the beneficiary for the interest loss suffered by exceeding the number of days from the 30th day, except the insurance premium.
The interest shall be calculated as simple interest according to the interest rate announced by the company, and the interest rate shall be guaranteed not to be lower than the benchmark interest rate of RMB demand deposits of financial institutions announced by the People's Bank of China for the same period.
For those who do not belong to the insurance liability, the company will issue a notice of refusal to pay insurance benefits to the beneficiaries within 3 days from the date of approval and explain the reasons.
If the Company cannot determine the amount of insurance money within 60 days from the date of receiving the application for insurance money and relevant certificates and materials, it shall pay the amount that can be determined according to the existing certificates and materials in advance; After the company finally determines the amount of insurance money to be paid, it will pay the corresponding difference.