1. Log in to Healthy Cloud official website or mobile APP, and select "Forgot Password" or "Retrieve Password" option.
2. Enter the registered mobile phone number or email address according to the prompt, which is the key information to retrieve the password. Please make sure that it is entered correctly.
3. If you choose to retrieve the mobile phone verification code, please enter the correct mobile phone number, and then click "Send Verification Code". Please note that the validity of the verification code is limited, please enter it within the specified time.
4. After receiving the verification code, please enter the verification code on the page and set a new password according to the prompts. Click "Submit" button after confirmation.