First, verify parents' Huawei account retrieval through parental protection.
In the case of healthy tablet (student mode), when you turn on the healthy tablet, you are associated with your parents' Huawei account, so you can verify your parents' Huawei account through parental protection to retrieve it. The operation is as follows:
Click Forgot Password in the interface of entering the password of healthy tablet? Then choose to verify the parent Huawei account and enter the password reset password of the parent Huawei account.
Second, forcibly restore the flat panel to the factory settings, and remove the healthy use of the flat panel.
If there is no associated parent Huawei account, it is recommended that you back up important data within the set time limit (WeChat /QQ and other applications need to be backed up separately), and forcibly restore the tablet to the factory settings to remove the healthy use of the tablet (student mode). The operation is as follows:
1. When the machine is turned off and the USB cable is not connected, press and hold the power button and volume up button for a long time, wait for 5 seconds after the tablet vibrates, and enter the recovery mode;
2. By pressing the volume up and down keys, choose to restore the factory settings, and press the power button to confirm;
3. After the factory settings are restored, click the Back button, and the tablet will return to the recovery interface. At this point, please click the restart device to enter the tablet desktop.
Warm reminder:
1. forcibly restoring the factory settings can cancel the healthy use of the tablet (student mode), but all personal data in the tablet will be lost.
1) If the tablet is enabled to find devices, you need to verify the Huawei account registered by the tablet after the factory settings are restored, otherwise you will not be able to enter the system. Please operate with caution.
2) If the tablet has the parental protection function turned on, you need to log in to the Huawei account password of the parents after the factory settings are restored, before you can turn off and clear the screen time management of the healthy tablet (student mode). If you choose to skip, healthy use of the tablet (student mode) cannot be turned off and cleared.
3) If you forget the password of your parents' Huawei account, you can use the following link /amw/v2/portal/reset pwd/ Forgetful id.html? ReqClientType = 760 & Login Channel = 7000003 #/ Forgetful pwd/ Forgetful id Quickly retrieve the password for retrieval.
2. If the previous Huawei account has been cancelled (once the Huawei account is cancelled, all data will be deleted and cannot be recovered), you will not be able to log in to Huawei account and use the tablet again. I suggest you go to Huawei Customer Service Center.
If the above methods fail to solve your problem, please back up your important data in advance (WeChat /QQ and other applications need to be backed up separately), and bring the purchase voucher to Huawei Customer Service Center for testing and processing.